Unable to receive email from whitelisted domain
Hello, I used to be able to receive emails from this domain (kingsroadangkor.com) but recently the mails are no longer arriving. I added the domain to the whitelist but the problem is continuing. Could you let me know if there is something else I could do? I am also checking with the domain owner to see if the issue is coming from their end, but wanted to check with Zoho too! Thank you!
Why can't receive e-mail messages ??!
Why can not receive e-mail messages and Dont working in mobile App?
Zoho Mail Issues (cannot send, slowness in file attachments, cannot connect to server)
Our team is currently experiencing the following issues in Mail. 1. Cannot sent mail 2. slow in attaching files 3. cannot connect to the messaging server 4. blank screen No issues with our current ISP as tracert results are okay. Can you assist ASAP?
DKIM couldn't verified in wibis.co.id domain
Hello, I have 2 domains in these zoho mail, one of my domain (wibis.co.id) couldn't verified the DKIM key, but the other domain just work (wibis.id). I have followed all of the instruction, but just the DKIM couldn't be verified. These are my domain information: selector name: wiyata._domainkey.wibis.co.id domain name: wibis.co.id
Cannot receive emails even though MX entries are ok
Hello, I cannot receive emails for my domain obolus.io even though the MX settings are ok according to mtoolbox.com If I sent an email to one of my addresses I receive the following reply: The response from the remote server was: 550 The mail server could not deliver mail to **********@obolus.io. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries. Please advice. Thanks! Dom
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
HELP... No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada raul.luna@cronosxml.com me pueden ayudar de favor
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I have just sent 7 emails after that I#m unable to send any email. Can you the the issue and solve the problem Thanks Ali Raza
How to retrieve lost email?
Dear Sir/Madam, I was trying to locate an e-mail in January 16, 2014. However, I could not find it in my inbox probably because it was accidentally deleted. Is there any possibility to retrieve all emails on January 16, 2014? I know it is very long time ago, but it is very important. My e-mail address is : kenlim@greenonwall.com Thanks. Regards Ken Lim
Sender Address Blocked
Please unblock my account sales@pmanishexports.com Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
54 5.1.8 Sender Address Blocked
Our company's 2 accounts "daryl@staleandco.co" and "stella@staleandco.com" while sending out emails all of a sudden with the sending address blocked message popping up. Have been trying to contact support for the past 2 days but without a response. Please assist. thanks
can't send mail via smtp
i had this working a few days ago. nothing has changed on my side in months. i'm getting A problem occurred when attempting to deliver mail. This exception was caused by: javax.mail.MessagingException: Exception reading response; nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Zoho Team, It been more than 10 days that our admin email addresswith our domain name is unable to send any kind of email where as other users are able to send email. Can you please check the issue its really urgent. The following error come whenever we try to send an email. Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Help : Account disabled
Hello, my mail account has been suspended and I keep getting the error "user not active" and I am unsure why, I sent an email to the support email provided and still no reply
I have logged in zoho account but cant access zoho mail only says Account not active
I have logged in zoho account but cant access zoho mail only says Account not active and when i directly try to login thru url : zoho.com/mail/ It again says Account is disabled username : bijendra@ekbana.com please fix if fast
Ca't create e-mail account
Hi, I'm trying to create the e-mails roberto.okada@promo-clicks.com and support@promo-clciks.com but Zoho inform that emailid already exists. Can you solve this problem ? Best regards Roberto
kindly delete a user name in your database
Please help delete "information@hopkins.edu.hk" in your database. We accidentally deleted this email but cannot manage to create it again. Whenever we do so, the systems says "the user already exists", but we just cannot find this user in our list. Many thanks!
Cannot create email again after deleteing the user and email address
I have deleted a user as support@learnonsolutions.com. When I try to recreate the same it says user already exixts. Can You help Me.
Zoho not working on SPF record.
Hi, I am using outlook to send and received emails through zoho, and today my outlook is not able to send out emails, i went to check the admin account and found out that there was SPF record problem, I did as instructed adding the txt file onto my blue host DNS Zone Editor but i am still having the same problem sending out emails. I registered my domain at namecheap.com and direct it to my host: bluehost.com, then on blue host i added the MX and also the txt. I have not experience this problem before
Blocked email client
Help me please! Blocked email client: E-mail: financiero@unijet.com.py Gratz
my outgoing mail is blocked.-free user
info@groupprecise.com is blocked due to more than 11 bounce am a free user ..i don want to be paid...what should i do to unblock>?
Issues with some domains sending emails from Zoho
Hi, I'm trying to send emails to sucroal.com.co domain. From Zoho appear this logs in the email rejected: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxx@sucroal.com.co Invalid Address, ERROR_CODE :550, ERROR_CODE :5.1.1 <xxxx@sucroal.com.co > Recipient not found. <http://x.co/irbounce > Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1432307034555144.79609847374059;
Trying to use gmail to access zoho email account
I use zoho for my company email address. I use gmail to manage other email accounts and have tried to set up my zoho account as a POP 3 account on gmail. I have followed the instructions on zoho website - used my email name@companyname.com.au and used the incoming server as poppro.zoho.com and Port 995 with SSL (and ticked SSL box on gmail) and used my zoho password (as per zoho instructions) Each time I do it i get this error from gmail Server returned error: "Authentication failed" Any assistance
Mass Mail out
When i put together a list for mass mailout in the 'to' box it shows all the people's email addresses I am sending to. Can you confirm that once sent that the recipient will only see their own address. I obviously don't want all my contacts to see each others email addresses. Thanks.
Zoho Mail not receiving mail
So far I have never had an issue with my info@louderthanwords.co.uk mail not working, but today it suddenly just stopped. I keep getting this error on mail app on my mac: The server returned the error: Connections to the server “imap.zoho.com” on the default ports timed out. It seems that I can send emails OK, but I'm not receiving anything.. I have currently sent 2 test emails from different devices and accounts to my zoho mail without success, I have also tested opening my zoho mail on my other
SPF entries in your domains DNS are not configured to match with Zoho & Google Gmail
We do have 2 servers for one domain, so we use to have for the last 10 months the following without problems: v=spf1 mx include:zoho.com include:_spf.google.com ~all and today we have a warning in our zoho mail account asking to change the SPF to v=spf1 mx include:zoho.com ~all What is wrong with the actual SPF? we need both services (Google Mail, and Zoho) Thanks
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
I sent out bulk messages and was not aware of a limit. Now i am unable to send any messages out via my inbox Kindly assist with unbloking my account. email ID is: ronke@toolzacademy.com Thanks
Zoho Mail as an IMAP *client*?
I see that many people have expressed interest in using an IMAP client to access Zoho mail. I would instead like Zoho Mail to act as an IMAP client. Is that on the horizon? Are there any good services out there that do this? Thanks.
outgoing blocked
Please unblock my mail id sandip@patentkart.com which has been blocked for unknown reason, and guide us why it happened so that precautions could be taken.
trying to create mailbox
I just signed up using reeses@zoho.com, but when try to create my mailbox it tells me:"Could not create mailbox for user". Is there another user with the same address? Do I need to sign up again?
kindly unblock my email id faraz@mod-ergy.com
kindly unblock my email id faraz@mod-ergy.com
Sending emails from a wrong account
Hi, My partner can send emails from an account that is not even hers. Ive checked the accounts and she has not that account in her list of accounts but she can send emails from it. Is a segurity serius issue for our company. Best regards
Sending email - Invalid Address, ERROR_CODE :550, ERROR_CODE :5.0.0 LOCAL-spammer range
Switched to Zoho email yesterday. I have been attempting to send an email to a contact at my server hosting provider and receive the Invalid Address, ERROR_CODE :550, ERROR_CODE :5.0.0 LOCAL-spammer range error. How is this possible? The domain is for a very reputable hosting company, and the specific email is to a support person that I've communicated with for several years until I switched to Zoho... I've attempted to add both the domain and specific email to the anti-spam allowed domain and
ResponseCode 421, Host not reachable
I can not send mail addressed to a specific domain. The domain I tried to send is @ gkt.jp. The following error message will be returned. ----------------------------------------------------------------------------------------- This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 22 Feb 2017 07:07:36 -0800 from cyj0----3＠zoho.com [cyj0----3@zoho.com] ----- The following addresses
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Unable to send message;Reason:550 5.4.6 Mail rate exceeded limit
Importing emails in ZIP files
Hi I have set up a zoho email account but not yet amended my domain MX records to it. Before I do I wanted to migrate the emails from my old service. I exported them as eml files into .zip files and tried to import them to zoho. The import appears to work ok (no error messages) but only the first email is imported into the selected folder. Am I missing something? thanks
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
question on personal domain
Hello I am trying to understand if I can have 2 or 3 different email box on Zoho with the same domain, using the free version of Zoho mail. let me explain: I setup two free Zoho mail account: user1@zoho.com and user2@zoho.com I own the domain mydomain.org I would like to have user1@mydomain.org and user2@mydomain.org and these should be two different email box. All of this with the free version of Zoho mail. Is it possible? Many thanks
ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted
Some emails are bouncing back with the error codes in the subject. Looks like spam. Can anyone advise if there are blacklist issues? ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted Full message is This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. morika@trendmediagroup.org, ERROR_CODE :550, ERROR_CODE :5.7.1 Sender ID (PRA) Not Permitted Received:from mail.zoho.com
Go Daddy to Route 53 to Zoho Mail doesn't work
Hi, I'm having an issue where I cannot receive email for admin@justeulogy.com. I bought the domain from GoDaddy and the name servers point to Route 53. Route 53 has the MX Records. I tried https://mxtoolbox.com/domain/justeulogy.com/ but didn't understand the problems. I attached images of my setup on Route 53 and mxtoolbox to show my config. Thanks, Chris
Outgoing Email Blocked
I am not able to send any email. Looks like it's blocked, can you unblock it ? It's not hacked, i am not sure why t's blocked.
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