mails goin into spam of the users
Hi this is my header file.Mails send using zoho smtp goes into spam.I have added spx record.Kindly suggest what has to be done
Not receving mails
Hi, I am able to send mails but not receiving mails. Please help Regards, ishan
Unable to receive emails on my domain cloud16q.com but able to send email from the domain
I just set up a email account with zoho but after configuration of my domain with zoho mail I am able to send email to all receipients but unable to receive emails from them for my domain cloud16q.com. Below is the delivery failure message i get on gmail when i sent it to laxmon@cloud16q.com: "Your message wasn't delivered to laxmon@cloud16q.com because the address couldn't be found. Check for typos or unnecessary spaces and try again." Please asssists asap.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
My email account joe.camatta@quantitativeradiologysolutions.com is blocked for an unknown reasons, and I am unable to communicate w. customers. Why was the account blocked and how do I get it unblocked?
How to recover deleted emails.
Dear Folks, One of our employee has done some inappropriate and unauthorized activities using his official company email ID. Once we came across we blocked his access by changing the login credentials. However there were so many emails, more than 800 that are deleted from his account in previous week. We would like to understand the procedure to recover all those deleted emails ASAP. We will really appreciate your quick response. Looking forward to hear from you. The email account is matias@grupomultitech.com.ar
Office 365 and zoho email
My domain is hosted by 1&1. I have one office 365 business account which is configured to receive email (I only have one email account) in outlook. Now I am trying to add 2 more email accounts at the same domain but I want to configure and receive those emails on zoho without effecting my office 365. Essentially, to receive email one domain on two different providers. Is this possible if so please help me out.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Dear Support, i am facing Unable to send message;Reason:554 5.1.8 Sender Address Blocked under marketing@akmecards.com email id. Please unblock my account. Regards Akme Cards
New Bug: Send Button Regularly "Disappears" when composing Email
Hi, This only recently started happening, but now the bar in the UI with the Send button shrinks so nothing on it can be seen or accessed. This image shows the problem. Note, this can occur when using the Reply *and* when composing a New email. This is a major problem, so I look forward to it getting fixed. (Unfortunately, I do not yet have a recipe for making it happen, this is on Chrome.)
No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada
Buenas tardes, estoy tratando de enviar correos desde mi cuenta ventas@areadedisenosac.com y el sistema me dice No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada. Podrían ayudarme desbloqueando la cuenta de correo. Gracias.
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I'm not able to send emails from this account, please unblock my account asap
Do not receive emails in my secondary email address - URGENT
Hi, I have a problem regarding my email management and please refer to it as urgent Here the situation is - I have created an email address (maria@mariamarami.com), which I have also directed to another server (gmail). Question 1: Can I receive emails in both servers (zoho & gmail)? If yes how? - I want to create a second one (sales@mariamarami.com). I tried both as alias or second user but I never receive emails. I changed the MX records but the same. I am trying to point CNAME in Wordpress (where
The domain which you have entered belongs to a different deployment/region
Problemas para criar addresses for your business para o dominio casamodernaestofados.com.br Obrigado! The domain which you have entered belongs to a different deployment/region
No Emails Received From My Website
Guys, Its been 24 hours now and my below request has not been actioned. Please can you action this ASAP. I'm not getting any emails from my website and I'm potentially losing business. Many thanks David +44 1638 601110 (UK) On 11/02/2017 14:24, NEWA wrote: I'm not getting the emails sent to this email account from the address info@newa.expert. They are dropped. Can you unblacklist my server? IP: 51.140.54.42 552 5.1.1 <info@newa.expert> Mailbox delivery failure policy error User Information User-Agent
Yahoo blocking incoming Zoho mail
I tried to send an email to a few different accounts and Yahoo is not receiving anything. I checked the Spam folder and nothing there either.
This Domain is not supported or is already registered with Zoho
can't add my domain. can you help me?
Resolving blocked sender
Has anyone been successful in getting Zoho to unblock their email accounts? My account was hacked and several spam messages where sent to unknown users. I've since been 3 days without being able to answer customers and investors. Alternatively, can anyone recommend another email service for a small business?
The domain which you have entered belongs to a different deployment/region
Hello. I'm trying to register using my domain ( www.agenciaquack.com ) and I'm getting this error over and over: The domain which you have entered belongs to a different deployment/region. I need instructions on how to proceed.
IMAP Blocked
Hi, My IMAP access has been blocked on Feb 3rd. I don't see any particular reason why this would be the case... If possible, could someone from the Zoho team resolve this for me? I tried the solution given here but the control panel does not seem to have the option to 'unblock' the account manually. Thanks
Which one of the 2 is a valid SPF?
Hi, I see these 2 different SPF records one has 'mx' the other one does not.... I wonder which one is correct? v=spf1 mx include:zoho.com ~all v=spf1 include:zoho.com ~all Thanks, Yacine
Mail Rejected by Destination Domain 541 5.4.1 Mail rejected by destination domain
Hello, Emails are sent to our Gmail account and then picked up by Zoho. Yesterday we started getting the following: Delivery to the following recipient failed permanently: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain ... by zm-apps.zoho.com. [204.141.32.122]. The error that the other server returned was: 541 5.4.1 Mail rejected by destination domain Emails no-longer seem to make it through to Zoho - Please
Still experiencing email delays
I am still experiencing email incoming delays as well as emails showing as sent but not arriving with the recipient. If I email myself from my own email (an 'internal' email if you like) it works ok but not to any other email or domain name. I know there were issues yesterday and before but are we still having problems??? Thanks, K
New Day, New Problems With Email Being Received - Or Not
Once again, email is down - AFTER you've stated that all the issues were fixed and things were back to normal. I understand the heavy load you must be under right now. But please...at least recognize the situation and keep us updated. Emails aren't just delayed right now, they are literally being bounced back and are showing "Delivery to the following recipients failed." My business is choking right now.
Not receiving emails
Hi there, today we noticed we are not consistently receiving incoming email. A few test email sent from our personal accounts to Zoho mail accounts about one hour ago have not yet been received. We already experienced serious malfunctioning last Monday, causing us to loose important emails: this is a huge problem, as our clients rely on email to contact us. Please advise on how this is being corrected on your end, or if we can take any steps to correct it on ours. Thank you for your assistance. Libet
Mail not working: [SPAM-SPF] and delivery failed
Hi, I'm using Zoho for a long time. After the attack u had I started with these problems. Every mail I send, it goes with this on the header: "[SPAM-SPF]". This is if it the mail is sent, because 90% of the time I receive delivery status failed. Also it takes like 30 min to receive or send this errors. Right now Zoho for me isnt working. Please I need some help with these. Kind regards
And now... POP3 Doesn't Work
What happen with POP3 protocol? My Account in Outlook with POP3 Protocol, doesn't work.
Can Send email but not receive
Despite both my MX records pointing at zoho, I can send email, but cannot receive emails. If it helps, I am using cloudflare.
My daily per individual email Limit is 50 can someone please raise it.
Hello Zoho Administrators, I have an Online Business and I am using the Zoho mail to Forward Customers their Bills and Tracking Numbers via SMTP. The daily outgoing Zoho email limit for my Zoho Account seems to be 50. The Problem is that i need to send about 150-200 Emails every day. Could someone please raise the Limit for me or tell me what I have to do to get to around 200 Emails a day? I would really appreciate any help right now. I wish everyone a good weekend and I will monitor my Email box
Spam filtering doesnt seem to work at all.
The Spam filtering doesnt seem to work at all. I believe everything is turned on and cant understand why
TLS API Failure occurred. Error = 0x80090326
Hi Guy's, This was looking great and everything verified, so next step is to connect the account to my Outlook.com account so I can send and receive emails. Went through the credentials as provided however, I continue to receive A TLS API Failure occurred. Error = 0x80090326 each time. In my domain setup in Zoho everything is tick boxed and DKIM is all verified. Can anyone help? Thanks, Mike
spf entries
Hi dear support team, I have been trying to set the SPF entries for my mail victoria@almanatural.co. However when I set the @ on the name field, as shown in your godaddy wlakthrough, an error appears stating that only a URL is accepted (http://s29.postimg.org/g0q2ypiyf/siteground_spf_jpg.jpgl). I am not sure what could be wrong, (My hosting company is siteground... in case that might help ) Any help will be deeply appreciated. All best, Juan Pablo
host mx.zoho.com[165.254.167.50] said: 541 5.4.1 Mail rejected by destination domain
Hi, we have a blog here http://www.mybubblyzone.com that send about 10 email a day to infomybubblyzone.com . Server IP: 151.236.220.136 Server hostname: ns8-ew.ewake.it Return path: mybucomns8-ew.ewake.it From: wordpressmybubblyzone.com To: infomybubblyzone.com DKIM: ok SPF: ok I've added this email (mybucomns8-ew.ewake.it, wordpressmybubblyzone.com) on spam whitelist section, but every email come back with this bounce: <infomybubblyzone.com>: host mx.zoho.com[165.254.167.50] said: 541 5.4.1 Mail
550 relay not permitted!
I set up my e-mail address by adding a new CNAME record (cPanel). I am able to send e-mails, but not receive them. Please let me know how to fix the issue.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
hi i have an issue , one of my client mailed me some attachements and the email was bounced with the following message **************************************************************************************************************** The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering to mailboxes Final-Recipient: rfc822; info@ichibannepal.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (204.141.32.121, the server for the domain ichibannepal.com.)
Zoho mail not loading for a particular network
Hi Team, I am using zoho mail for the last 6 months. But for the last 1 week I am not able to load zoho mail on my browser. The problem is that I was able to get into zoho login page when I switched to another broadband connection. When I switched back to the old network, still I wasn't able to load the zoho mail. What could be the reason for it? Is it because of IP blacklisting? If so, then what I have to do rectify this? Ideas appreciated. Thank you! Regards, Vivek R.H
MX Record
I had added mx.zoho.com in my DNS for m-ad.in The same is displayed in mxtoolbox.com. find details below Pref Hostname IP Address TTL 10 mx.zoho.com 204.141.32.121 60 min Blacklist Check SMTP Test 20 mx2.zoho.com 204.141.33.55 60 min Blacklist Check SMTP Test 50 mx3.zoho.com 216.52.72.252 60 min Blacklist Check SMTP Testbut i am getting a error message saying the below The following are the MX records available for your domain: Address Priority Status smtp.secureserver.net 0 X mailstore1.secureserver.net
Mail Sorting/column views
Hello, Is there any possibility to make email sorting by date properly. Currently I have oldest messages on top of messages list and I'd like to have reverse - Newest first. It is strange because while messages arrive they are on top of list. But when You leave folder and go back again they are on the end... Also is there possibility to view more columns than just 2? Like size column?
Sorting email addresses
Is there a way to sort your email addresses to put them in alphabetical order?
Sorting my Mail
I like to keep my mail in ascending order (new messages at bottom), but after I sort my mails they revert back. How can I get them to remain in the order I like? Thanks.
Zoho Mail - Scroll bar issue on mouse over folder section of mail
Hi - When using Chrome (Version 56.0.2924.87 (64-bit)) in Zoho Mail and you mouse over the folder area to utilize the scroll bar the scroll bar flickers and makes it hard to use and very frustrating for my users. The issue ONLY happens within Chrome! - I have tried different computers with the same result - I read through the forums and found one email scroll bar 'bug' issue with zoho mail and chrome compatability - but the post was over 9 years ago and did not apply to the issue I am having.
Mails not reflecting in customer page
Why are mails in the Inbox and Outbox of Zoho mail not reflecting on the customer page?
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