Mailbox over quota blocked
Hi i have upgraded account so this doesn't happen again can someone coffin info@unitedhire.com.au is unblocked please
unblock account
Please unblock this account for my client. > info@northwesthandmade.com
EMAIL BLOCKED
Please unblock email account : admission@uneos.org Thank you.
Search doesn't return any values
Dear Support, Every now and then your search stops working and it doesn't return anything. I can search any keyword or name and the search bar looks indefinitely for something and doesn't return anything. Can you please help?
Spam blacklist
Hi Zoho team. We are having issue with some zoho clients being blacklisted. ERROR_CODE :521, ERROR_CODE :5.7.1 Service unavailable; client [74.201.84.163] blocked using dnsbl.sorbs.net Could you provide solution and have this client whitelisted again? Best regards Palo
How to perform a basic search function
All I want to do is a very basic search. Surely there must be this feature? Despite all these many help resources, I cannot find a very simple answer to this very simple question. I need to be able to perform searches, or I cannot use Zoho. PLEASE, someone respond?
Email Search.
I am having trouble with my email search. When I do a search it tells me No Messages match the search criteria. How do I fix this problem?
Outgoing mails are blocked
Outgoing mails are blocked for automated@naturenurture.lk and returning following error on each attempt { [Error: Message failed: 554 5.1.8 Sender Address Blocked] code: 'EMESSAGE', response: '554 5.1.8 Sender Address Blocked', responseCode: 554, command: 'DATA' } How to fix this issue permanently ? This email id should handle around 100 emails a day.
PST Wizard Download
Where can I find the PST migration tool?
Email Blocked
One of our accounts in our organization is being continuously blocked. We aren't sending near that amount to warrant exceeding the limit. Can you please advise on outgoing mail history and size so we can monitor the problem. also can you please unblock the account. Thanks
Outgoing Mail Blocked
My outgoing mail is blocked on on of our accounts. Can you please send us a report on outgoing mail as we haven't exceeded the limit from our side. Also Kindly unblock the account. Many thanks
I am the owner of this domain http://construequipos.com.co/
Hello could you help me. zoho is fabulous, thanks first of all. My case is> I am the owner of this domain http://construequipos.com.co/ and this domain has an account already in zoho. I cant create an account in zoho with that domain but I can prove that I am the owner. Please, I hope answer thanks
How to void sent mail.
Hi All, Can anyone can help my problem, I sent an email a while ago that is not supposedly for that recipient. Can I void that email?
mailbox disabled
jobs@inspirehrservices.com Please release.
Number of email send per hour
Hi there, I am using zoho mail, but if i will send multiple emails in just a short time, I'll get blocked and can't send an email for almost 30 minutes and then I will unblocked it and I am able to send, then after a short time span I will be block again. What is the solution of this? I am glad if you will answer my query, thanks!
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello Zoho Team Unable to add new users and Unable to send mail from domain name(thomasloganassociates.co.uk) Can something be done about that soon. Thanks in advance, Thomas Logan
My email site@walk-n-talk.com.ua is blocked
Hello! My email address site@walk-n-talk.com.ua is blocked now. I read that it seems like my credential was stolen and used without me. I tried to solve problem myself, but I didn't found any info about at. I just noticed this fact while developing new functional for my website. { Error: Invalid login: 554 5.1.8 Sender Address Blocked at SMTPConnection._formatError (/root/node/simple/node_modules/smtp-connection/lib/smtp-connection.js:493:15) at SMTPConnection._actionAUTHComplete (/root/node/simple/node_modules/smtp-connection/lib/smtp-connection.js:1180:30)
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
I am unable to send email from my domain name thomaslogan@thomasloganassociates.co.uk can you guy guys unblock it? Thanks in advance. Thomas Logan
Recover password from admin email.
Desculpe pelo meu inglês ruim. Sou administrador de vários domínios e esqueci a senha do e-mail principal de um deles, o domínio boizaoanaliafranco.com.br Como posso recuperar a senha do e-mail principal desse domínio? Preciso de ajuda, obrigado. Sorry for my bad English. I am an administrator of several domains and I forgot the password of the main email of one of them, the domain boizaoanaliafranco.com.br How can I recover my primary email password for this domain? I need help, thank you.
Please unblock
Hi there, my email was blocked from sending due to my apparently sending too many emails at once. I was attempting to send an email to a long list of government employees. I followed the link and filled in the captcha field and it says that I am now unblocked but I still cannot use my email. It seems many other people have experienced this problem so maybe it would be a good idea to fix it so that once it is unblocked one can use one's email again. Please unblock my email. Thank you
Issues with mail on iOS - before I cancel Zoho
Hi I wanted to move my email from GoDaddy because the interface wasn't great and the emails sent on my iPhone did not sync with GoDaddy's sent mail folder. Someone recommended Zoho which I jumped at but now almost regret. 1. I cannot migrate my sent emails from GoDaddy to Zoho. I am guessing this is something to do with the GoDaddy account being Pop but even then the emails should all just migrate into one folder in Zoho? Only my inbox would migrate so I cannot see any of my sent emails which is
Search does not work at all in Zoho mail
Hello, I've tried to search for trivial words like "and" and for specific words I know are in my emails. I've tried to search subject and message body but unfortunately I never get any hits whatsoever. My account name is fredrik.markstrom@zoho.com
Not able to view my company logo on the custom login page
I created a subdomain and pointed the cname record to business.zoho.com. When I try accessing my subdomain, it is able to redirect to the zoho custom login page even though I have not been able to validate it. But no logo is being displayed. Could you please help me in setting up my logo. Thanks.
When sending an email through ActiveSync (EAS), custom SMTP settings are not honored
If I set up my iPhone to use ActiveSync (so I can have push notifications), when I send a message, my custom SMTP settings are not honored. I have added a custom from address and SMTP server to "Send mail as", and set this as my default from address. When I send an email using Zoho Webmail, it correctly uses my custom SMTP server as a smart host. However, when I send an email using my iPhone with ActiveSync (EAS) connection to Zoho, it does not use the custom SMTP server as a smart host, it sends
My email outgoing feature is blocked
Hello, The email address given below is blocked. Could you help unblock it? support@aalayam.org Error message says "Operation permitted for paid user(s) only." Thanks VK
sending email blocked
Hi, Our e-mail sending is blocked. please help
i can send emails but i can't receive any
hello, i changed the MX settings in DNS to match zoho, but i can't receive any mails. it's a custom domain hosted on namecheap.
My mail shows Unable to send message;Reason:554 5.1.8 Sender Address Blocked
can you please unblock my mail ID it shows (Unable to send message;Reason:554 5.1.8 Sender Address Blocked.) My mail ID is kalam@sbrgroup.in.
Need my zbcode
Hello, I wrote this request 3 days ago without getting any replies. I‘m now having trouble to send and receive the email from Zoho mail. Please send my zbcode to help me relink my zoho email to godaddy, my donaime is cttc-reciprocal.com. Hope to get your support ASAP Thanks
Need myzbcode
Hello, I need my zbcode to solve the zoho email problem with Godaddy. My domain name is cttc-reciprocal.com Hope you could reply me ASAP Thank you
Need my ZB
Hello, I need my zbcode to link my zoho email on godaddy: my donaime is : cttc-reciprocal.com. Hope you could reply my ASAP Thank you
Content-Transfer-Encoding
Is there a way to change the type of Encoding? Im using zoho smtp to send emails from our website. When i use the web host built in mail the links are fine but when i use the zoho smtp the links dont show in gmail or outlook. The only diffrence i see is the Content-Transfer-Encoding line. With the built in mail its 8bit and with zoho its quoted-printable. Here are part of my headers. Zoho being the first one. Content-Type: text/html; charset=UTF-8 From: "Zanger & Associates Inc. REALTORS" <mail@zangerandassociates.com>
554 error sending email to certain users
Hello, a follow up issue from this one https://help.zoho.com/portal/en/community/topic/problem-deleting-an-email-account It seems email will not be delivered to some specific addresses, although it would work for others [please see attachment]. The destination emails definitely exist and I can reach them via a different system (e.g. Gmail). Doing a little digging, I found reports that this occurs sometimes when a mailbox is transferred between users (as it was the case, as per my previous posts,
Problem deleting an email account
Hi, I'm having exactly the same problem described here but it seems the thread is closed so I'm opening a new one. https://help.zoho.com/portal/en/community/topic/help-deleting-email-accounts-and-changing Unfortunately the thread doesn't have a solution that works. Here is my situation: I'm admining Zoho on behalf of a two person team: me and my colleague. I opened my account and created an email that, in hindsight, he should own and not me (say info@domain.com). I have then created an email for
Automatic deletion of spam mail
Hi. zoho team Important e-mails were incorrectly sorted into spam mail folders.Thirty days passed without noticing it, it was deleted. Since it is an important mail, I want to manage it somehow, is it possible? Help me.
ZOHO Can't Seem to Master Filtering Spam - But It Can Keep Putting GOOD Emails In My Spam Folder?
I just don't get it. I've embarked on a mission to cut down on spam by using the Org Settings and blacklisting all domains that keep spamming us. The biggest offenders are those that contain ".download" or ".top" or ".com.br" and I seriously doubt any mail from such domains is ever legitimate wanted email. I tried to see how many domains I'm now blocking and after hitting the "right arrow" to get to the end of my blocked list a bunch of times, I got an error "Unusual activity detected from this IP.
See mail send timestamp in addition to or rather than receive timestamp
Dear Zoho, I would like to know how if it is possible to see the mail sending timestamp rather than the receive date. In zoho mail interface I see the receival timestamp, while in gmail the sending timestamp (I have tried comparing mail received by the same zoho account, configured in gmail and zoho; see attached screenshots). Thanks, Andrea
[ALERT] Invalid credentials(Failure)." - Unable to set up IMAP on Outlook MAC
I am trying to set up access via Outlook on MAP so I can view my emails and I have tried using POP and IMAP and I get the same error each time. The details log in fine on the Zoho website but I am unable to access emails via Outlook or via Mail client on MAC. I have searched the forum for this alert message and am yet to find a solution. I sent an email to Zoho yesterday and still no response. Can anyone lead me to an answer or help. I am using IMAP - Incoming mail server for organization accounts
Zoho mail encryption.
I am thinking about moving my business to Zoho mail but I am concerned about privacy and government spying on citizens I would like to know the following about Zoho mail: 1. Does Zoho store emails encrypted in the servers? 2. Provides a Transparency Report or Canary Warrant? Thanks, Ray
GETTING ERROR MESSAGE ON EMAIL GROUPS
urgent help needed ! When trying to resend out group invites - this error message appears Unusual activity detected from this IP. Please try again after some time. Please assist
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