Constant Contact / HTML Formatted Email
Hello, We have an issue with certain HTML-formatted emails received into Zoho Webmail. In this case, emails are from Constant Contact mail marketing are not displaying correctly. They display perfectly in Gmail, but in Zoho there are artifacts, transformations, and layout flaws. Our biggest concern is the malformed links near the header and footer. They don't display as a link and instead show as a plain string of the link href value. I've attached a Gmail and Zoho print of the rendered message.
My email account is not receiving mails
Please i need help. My email account is not receiving mails. It started on friday.
Messages does not deliver to BCC recipients.
I sent too many messages to BCC recipients but none of them delivered to anyone. so, is there a maximum number of recipients or there is another way to send to multiple contacts?
my mail was blocked
dear sir please unblock my e mail address sales@sarayapress.com
sender address blocked
hi can you please unblock my email address sonali@iaphr.com i am having following error Unable to send message;Reason:554 5.1.8 Sender Address Blocked
sender address blocked
hi when i am trying to send the mail i am getting error "Unable to send message;Reason:554 5.1.8 Sender Address Blocked" Can someone please help me to resolve it
retrieving deleted emails
I recently cleaned up some emails, and accidentally deleted some emails with some important information, is there a way to retrieve them after they have been deleted from your trash folder?
Not receiving mail
hi I am not receiving mail but i am able to send. Please help
I need help getting started - in simple terms.........
Hi - I am totally new to this. Just created a new domain name for my start-up company and want to set up email addresses. I cannot understand any of the instructions. I thought Zoho was the email provider - is that not true. Do I need to sign up to Yahoo or something else as well? I need help in simple instructions please!!!!!!!
Help Me - Support
Estimados, Tampoco puedo verificar mi dominio, (www.trinityg.com), agradezco su apoyo pues ya incluí los CNAME y el conjunto de información y aún no hay verificación. Muchas gracias. Quedo atento. RM.
Mail Outgoing blocked. Reason :Mail rate exceeded limit
Hi I got this message, please let me know how can i fix it Mail Outgoing blocked. Reason :Mail rate exceeded limit
Unsent messages in your outbox
Hi I have this message appear You have unsent messages in your outbox I am sending from marketing@bosworthsgc.co.uk I cannot seem to get them to send and any new email I send gets stuck too Please can you help Thanks
Don't receive emails - unable to connect to messaging server
Hi, Having problem with my mail - info@lifebuoyalarm.com, dont receive emails. i can send emails though. Please assist, thanks, yuval.
Email not received from Gmail
Hi, On my domain techniguys.com. We are not receiving mails from gmail server. We are able to send mail on gmail. Please help me. Thanks, Mohan
Cannot create email again after deleting my old account
I created a user under my account dmvestudio.com in zoho mail. So, I got lost in setting up a new email account, and I decided to cancel that account to create another account. But Zoho now tells me the email already exists. the email ID I created was contato@dmvestudio.com. How can this be corrected? (I'm sorry for my English)
Unblock Email
Can you please unblock the mail: prensa@madnessfilms.mx
IMAP Temporarily Blocked in Thunderbird on a regular basis
I'm hoping someone can tell me why this is happening and give me a fix for it. This happens randomly within Thunderbird. Sometimes it doesn't happen all day; sometimes it happens as soon as I launch Thunderbird in the morning. Generally if I just ignore the error it will start working normally within 5-10 minutes. I'm generally only accessing the mail assigned to my Zoho account via my computer but occasionally through my phone as well. I certainly wouldn't have more than 2 simultaneous connections
Not sending emails on iPhone. SMTP Seems to not be working?
I've double checked the settings and everything is right.
Email Accounts Now Missing in the Organization
My Client tried to send an email to their Milton Speed Skating Group last night. He indicated that they were blocked from sending. When I went in to take a look this morning, the email addresses are now gone and it looks like I am required to create the email addresses again. Looking at the forum it appears that there may be an issue due to the number of blocked emails in the last several hours. Can you let me know what needs to be done to correct this problem? Thank you, Steve (on behalf of Paul
Could not send message; Reason: 554 5.1.8 Sender address blocked
Boa tarde, eu não pode enviar e-mail usando will@corretorassociadomundy.com.br estou informado do seguinte erro 554 5.1.8 que está bloqueado. Eu já contactou o administrador do domínio e até mesmo informa que a conta está bloqueada para enviar mas não pode desbloquear. Como podemos proceder para resolver esta dificuldade? obrigado
I do not receive emails, I can only send!!
And set the mx records thanks
Undelivered Mail Returned to Sender - My E-mail
Hi, When I tried to send test email to for my, I kept getting the following error email. It was running normally, for what reason I would be getting this message? Undelivered Mail Returned to Sender Please help... I copied the error email I received from Zoho.com. Thanks so much for your assistance. ERROR: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. contato@farusplussize.com.br INVALID_ADDRESS,
Cannot retrieve mail
Earlier this morning I posted this question as well, but I cannot find it back, so i assume something went wrong. Recently we moved to Zoho mail, because of additional security. I have to admit that # of spam mails is less. However, it happens quite frequently that i cannot retrieve mails (see picture below). Using my Ipad I have the same problem and now for at least 3 days I do not get new mails on my Android phone. This is quite frustrating and annoying. Please can you assist to solve this problem.
iphone zoho confriguration issue
Hello there, I have configured my emails on Zoho and it works without any issue on my desktop PC or in android phone. But i am not able to configure the email in my iphone. Please suggest or guide me where i am lacking or if there is any other setting for iphone.
The error that the other server returned was: 550 5.1.1 <padronreinaldo@del-marte.com> Recipient not found. <http://x.co/irbounce>
tengo mi email con el doninio @del-marte.com he vinos usando una dd la cuentas sin problemas , hasta que hoy me di cuenta que uno de los correos no recibe emails, hice la prrueba desde. i cuenta de gmail y el error que me salio fue The error that the other server returned was: 550 5.1.1 <padronreinaldo@del-marte.com> Recipient not found. <http://x.co/irbounce> necwsito ayuda
Failed to authenticate on SMTP server with username "XXX@YYY.ZZ" using 2 possible authenticators
I'm trying to send e-mail via SMTP from prostaShop 1.7.0.0 and got this message: "Failed to authenticate on SMTP server with username "XXX@YYY.ZZ" using 2 possible authenticators". Is Zoho blocking some connections?
Problem
Hello there! I have exactly the same problem when I configure my Outlook to send email ("553 Relaying disallowed"), there is no problem with the mail when I send from the site or to receive any email
Problem creating email account
I was creating an email account for the domain www.rauladvocacia.com.br and I ended up using my landline phone only that it does not receive the verification code. I have not found any place so I can put a valid cell number which I can do because it is linked to my landline.
E-mail - Account Not Active
Hello Zoho, I am not able to open my email for my domain, it says, " Account not Active ". How to make it active ? Am using Zoho what I have to do? Regards, Rodrigo
Email Unblocked for Security Precaution
Hi, Can someone please unblock my email? I got the message that my email is temporarily blocked as a security precaution. All the other guys in my domain cand send email, but me. I've been waiting for 24 hours and it's still being blocked. My email is didit@labtekindie.com Thank you :)
Bouncing Emails 550 5.4.6 Mail rate exceeded limit
Our website sends out over 1800 emails from ElasticEmail.com. But all the AOL emails bounce back. So, we sent all those bounced emails, about 250, another email explaining about putting our email on their safe list but we sent those through a gmail account. And it looks like all of those are going to bounce back again. Here is the error: Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the relay smtp.zoho.com [165.254.168.48]. The error that
Inactive account
Hi, My account with "admin@logiaglobal.com" is not active at the moment. Please help to restore this account ASAP. cheers, Peter.
Secure Email Message
I have a quick question in regards to setting up secure messages with Zoho email. Like Microsoft Exchange you have the ability to send an email securely by locking it down with a password, or only allowed to open when sent to certaincontacts. Is there a way to configure the message in Zoho? Thanks Kyle
Unable to send message;Reason:554 5.1.8 Sender Address Blocked
Hello, I am trying to send an email but a get this message. Please Unblock this Email so i can reach my customer and what was the cause of this problem??? Thank you, Meri Manaj
"Mail Forward Failures"
Hi, I'm using zoho mail to host my domain with my permanent Email address and forward the mail to my Gmail account. I've started receiving a ton of notices from the zoho mailer-deamon threatening to shut me down if I send too many undelliverable bulk emails. I'm not a bulk mailer, I don't know what this means, or what to do about it. "Our system has detected an unusual rate of unsolicited mail originating from your IP address" Are they talking about my IP address? I'm not sending this spam - someone
can not receive emails
I just created these accounts. I used go daddy as domain provider. Set up mx and it said to delete the other mx entries in there but i didn't because I still have accounts on go daddy that i want to keep. Is this the problem. Please help
No puedo configura el dominio de inversioneslt.com.pe !!!
Buenas dias , estuve configurando el dominio de inversioneslt.com.pe , pero me solicitu un codigo de verificacion el cual me llego despues de un rato al celular , pero al volver al sitio la venta se cerro y no se como ingresar el codigo para continuar con la configuracion de zoho . Favor de ayudarme con el proceso ya que necesito utilizar correos . Dominio : inversioneslt.com.pe Código : 3673147 Correo : admin@perubean.com.pe
Mailbox delivery failure policy error
Hello I'm having this issue This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: example-email@integral-maintenance.com host mx.zoho.com [165.254.168.50] SMTP error from remote mail server after RCPT TO:<example-email@integral-maintenance.com>: 552 5.1.1 <example-email@integral-maintenance.com> Mailbox delivery failure policy error
Need to remove auto text
Hi, I have an account that a user has added some auto text to, so that every email that is sent has some text added. I want to change this text now that the user has changed but cant find where it is. It is not a signature or an email template, in fact I cant see, to find it on any of the settings. where else can I look?
Can not Verify domain with Mobile Number "This Domain is not supported or is already registered with Zoho"
Hi Support, I was trying to verify my number , but i could not received number code to verify domain, after i refresh my browser and added domain again, i got the message " This Domain is not supported or is already registered with Zoho" and " this number is already register with Zoho" . Please advice me how to verify domain and add domain again. My domain: yogyakartaurbanadventures.com Many Thannks, Anh Dang
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