Reason for EMAIL going into SPAM
Hi, I believe due to the recent mail attacks, certain Zoho Servers have been blacklisted by Spam Filtering Agencies. All mails from our domain, are being sent to SPAM because the Zoho Server (74.201.84.163) is blacklisted in Lashback IPv4 abuse database. Below is the screenshot, I request Zoho to remove this blacklisting, as most email providers use this data for Spam Assassin Tests.
Old e-mails missing
Last e-mail in my inbox from 23rd Dec 2015. All older e-mails gone. Archive folder states - No archived messages. WTF - where are my older e-mail?
I can't receive some of email in my zoho account
So I already using zoho for sometime now, and not problem so far. But someday ago my client said to me, he can't send email to my email, it said: This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. So I try to send some testing email from my other email, and some is success, but 1 is got the same error. So what's wrong? I think the one error is the one I attach some file inside.
SMTP not working for Joomla
HI I have a Joomla 3.4.8 site running on our own server, when using smtp.zoho.com with port 465, SSL and Authentication enabled no emails are received from form submissions. I have tried turning off the server firewall, but still emails do not come through. If I use Gmail SMTP (with firewall enabled) emails do come through successfully so it appears there is an issue with Zoho Mail, could my SMTP sending somehow be blocked, or are we using the wrong settings? I have searched the forums and find other
Emails to contact list
How do I send out a block of emails, without the email address of everyone showing?
RCPT not accepted from server: 553 Relaying disallowed
My customer's account katie@generalspecialtiesmfg.com is getting this error when trying to send to this recipient address jgreene@backwoodssolar.com Please help
I haven't received any mail since the last outage.
I am able to send myself test messages just fine from Zoho or Gmail, so I know it's working, but I haven't received a single email, newsletter—not even spam!
Can not receive mails, i can send only
Hi My email in aya_yehya@egytechnopreneurs.com on zoho and i can not receive mails and i have not the managing for the domain what can i do ,, plz urgent thank you
554 5-2-3 mail policy violation
Why does this happen? I don't have any personal email policy. The remittance is nancy.ulloap@gmail.com Thanks
DMARC?
Hello, was just wondering if DMARC is supported yet?
Warning message when trying to send an email
Why do I keep getting this message when I try to send an email? This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Tue, 19 Jan 2016 02:49:18 -0800 from ******* @*********.com [ *******@*******.com ] ----- The following addresses had fatal errors ----- [Status: DOMAIN_NOT_RESOLVED, Address: < abc.abc@abc.gov >] Message will be retried for 4 more day(s) ----- Transcript
Email Disclaimer printed twice in the end of all outgoing emails
Has anyone encountered a problem where the disclaimer that is added to the domain is printed twice on the email that goes out? Regards, Rahim Ali
Unable to connect SMTP server:smtp.zoho.com Reason:Authentication failed:535 Authentication Failed
I am unable to send any mail from my ZOHO account due to the above error. Attaching the error screenshot below. Please resolve ASAP
How to unblock my account?
Good Morning. My account (inreg@iaf-febui.com) is getting blocked because of Bounce Email Limits, but I assure you that it is unintentionally. I myself do not know that the emails that I'm sending through is wrong emails, so I do not cause the Bounce Emails intentionally. Can you please unblock my account as soon as possible? Because I really need to send and receive emails to our Event's Participants. Thank you very much for your attention. Hope to hearing from you soon. Regards, Elvina.
Email account
Dear Team. my account was show "Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked" Please help
Sender Address Blocked
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked How can this be resolved/unblocked? Please unblock my account: mark@emergentconsulting.com.au
send email via SMTP. Timeout Outlook not working
Hello, We are having problems with our email via Outlook. It keeps asking us to put in the password. It is stating SMTP failed
Display name modified
How can i send the modified display name form the sender name.
Account disabled.
Our main admin account admin@xipe.io seems to be inactive. Does this happen regularly? We only use Thunderbird to access our emails, could this be why?
how to change display language?
Hi, i am looking for a way to change display language from english to turkish. I know english and it's very easy and usefull email panel however other people don't know english and i'm sure about that they couldn't use the service because of language. I already updated my zoho account information e.g. Country as Turkey and Language as Turkish but still i see the email panel where i send email and check mailbox displaying in english. Can you help me please where i change the display language to Turkish,
CAnnot receive email at all
hai .. i cannot receive email at all. i can sent email, but i cannot receive... anyone can help me. i cannt receive email in this mail tirta@bugbounty.co.id
can not receive
can not receive emails from gmail . how to fix this problem ?
Delete Account
How do I delete my account? I can't find any option Thanks
Unable to connect SMTP server:smtpout.mail.zoho.com Reason:Authentication failed:554 5.1.8 Sender Address Blocked
Please help me unblock my mail aurum_ventures@zoho.com, so i can send my mails
You have reached the maximum self unblock limit within the past 24 hours
Your Outgoing has been blocked and you will be unable to send emails. Click here to get unblocked please unblock my outgoing emails on this account? and can i remove the restrictions?
SMTP Timeout
I am getting a timeout using three different apps when trying to send email via SMTP. Everything was working fine yesterday. Example from sSMTP: Dec 24 16:05:39 server1 sSMTP[1788]: Unable to connect to "smtp.zoho.com" port 587. Dec 24 16:05:39 server1 sSMTP[1788]: Cannot open smtp.zoho.com:587 Not much info, I know. Is this part of the upgrades?
bounce limit
Dear Zoho, one of the email in my domain ucism.it has received this error. User : info@ucism.it Details :Posta in uscita bloccata. Motivo:Daily Mail Bounce Count Exceeds Limit [ Bounce count=20 ] Can you please re-enable email info@ucism.it? We are working on deleting bad email addresses. Thanks, Paolo Impelluso
Unable to verify Ownership
It had been more than five hours since I have added the required cname record and txt record and still an error pop up message appears that there has been failure in verification domain ownership. I would appreciate your assistance as soon as possible. Kindly note that my domain is registered along with the website at www.wix.com
please unlock my account not done anything wrong
Hi There, please remove the block on our mail account. We are not able to send a single mail right now, can you please explain the reason for this ? The adress is: financeiro@mdprovedor.com.br Thank you !
newbie - how to enable pop access to my account?
I've find the instructions bellow but I couldn't follow the path " Settings >> Mail >> Email Forwarding POP and IMAP." . There's no "Mail" after the "Settings", for example: Log in to https:\\www.zoho.com\mail Click Settings >> Mail >> Email Forwarding POP and IMAP. Under POP Access select one of the options below Enable - Enable POP access for all emails in the account. Enable from now on – Enable POP access for emails that arrive from the time the user enables POP access. Click Save for the changes
contacts and group list help
I am new and not too tech saavy so I've managed to get myself really confused. Can anyone help? I run a small social club and we have board members. I want to set each board member up with an email in zoho using our domain (which I know how to do). I then want to create 'groups' (I think that's what it would be called in zoho) for example "book club" and add all of our social club members who are in that group to the list. BUT...I want to limit which board members can send/receive emails for each
Zoho Mail - Very slow
Hi, Today i have a delay to receive mails of 30 min. - 1 hr. In all accounts. Any idea? Thanks in advance,
ResponseCode 421,
HO Getting this all the time when sending chase emails to people, how do I know if they actually get them? I typically chase around 20 or 30 people a week using the same text in the mail, and yesterday started to get this when I did them one after the other. Is there something I can do it fix at my end? Thanks
"Sending Failed" message
Dear Team, We are facing some issues with ZOHO now. We are getting "Sending Failed" message when we try to send a reply for a ticket. This is critical for us as we want to inform customers once they opened a ticket. Could you please check this and let us know the root cause for this issue? Best Regards
Forwarding e-mail not working
Greetings, Since I set my main Zoho account I've been forwarding all my e-mail to a GMail account. Since yesterday, 21st of November, my forwarded e-mail hasn't reached the GMail account. I've tried disabling and enabling again the forwarded account, and setting again another GMail account (the new GMail account receives the verification code just fine) for forwarded e-mail to no avail. I've even checked the DKIM and SPF records for my domain and can't find any problem there. So long, the only thing
Cannot send emails this morning
Hi Able to receive emails but all our users are now not able to send email - see attached screen shot. Tom
Please unblock email
Hello! Please unblock my email elietti@enemrespostas.com. Thank you! Leo
Number of emails per day
How many emails a day can a send with the free edition
Language with new zoho mail ui
Hello, I need to change zoho mail (new ui) language. I went to settings and changed it but it is not changing there. How can I solve this? Thanks
Problem during domain verification
Hi, I’m having some issues while trying to verify the mijn-coffeebox.com domain. Everything’s set up but when trying to verify with an online tool the next email address: admin@mijn-coffeebox.com I’m having the next result: MX record about min-coffeebox.net exists. Connection succeeded to mx.zoho.com SMTP. 220 mx.zohomail.com SMTP Server ready January 14, 2016 12:57:00 AM PST > HELO megacheaphosting.com 250 mx.zohomail.com Hello megacheaphosting.com (66.36.249.65 (66.36.249.65)) > MAIL FROM: <check@megacheaphosting.com>
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