Sorry, we couldn't publish this - Scheduled Facebook Post
Hi Using Zoho Social to post to multiple platforms using the scheduler. For some reason, it's not posting to Facebook. Error message: Sorry we couldn't publish this It posts to all the other platforms. Please assist. Thanks
Now search for Facebook pages in Zoho Social
Hello Zoho Social users, In my previous post, I talked about how you can customize your Monitor section to add various new columns. We had several Zoho Social users asking about why Facebook was excluded from it. I'm pleased to announce today that now you can monitor posts from specific Facebook Pages. Here's how you do it: . Go to the "Monitor" tab, click on plus button at bottom right. Select "Page Search" under Facebook section. Type the name of the Facebook page you wish to add. You'll see several
Brand with multiple facebooks pages
HI, We are a small publisher that has different FaceBook pages for each of our product lines. All are within the same FB account. Is it possible to add all of these pages to our one brand in zoho social so I orchestrate the posts between the different products? Cheers, Joe
Direct Publishing on Instagram is here!
Likers, taggers, re-grammers! Gather around, we come bearing good news. One that deserves a big red heart button on it. We recently told you that we're working on making Instagram a whole lot better for you. Well, it's official! Zoho Social now supports direct publishing for Instagram. You can now schedule and publish posts to Instagram business profiles, right from your Zoho Social web app itself. Woohoo! And what does this mean for you? So much less drama. No more clicking on multiple devices
LinkedIn in Zoho Social Feed
Hi, my LinkedIn notifications don't seem to be showing up in my feed, on Zoho Social homepage. Do I need to do something to turn this on? Thanks, Charles
Zoho Social redesigns its one-click solution for your content pipelines
We kick-started this year promising a bunch of cool new features. We are super thrilled to unveil one of them today, and let you know that there's more on the way! So let me share (*hint hint* *nudge nudge*) what we have today. Before we get to it, if you're using Zoho Social and not using our browser extension yet, you might want to get that for your browser before we get to the reveal. All set? Good. Now, look up! No, not there, we mean on your browser screen! Yes right there.. just a little
A quick update on Instagram's API changes
We get it. Scheduling posts on Instagram is a pain. First, schedule the post, then get your phone out, check your notification, and then manually post from your mobile. Ugh. We've heard your complaints, and we agree. Having to follow a three-step process every time sounds tedious by itself, so we can only imagine how hard it must be to actually do it every time. But it looks like Facebook has heard us too. Yes! Facebook just announced that they're making changes to their Instagram Graph API, which
Response rate and time on social media
Hello, I just want to know if it's possible to manage the response rate and response time from my social media on zoho social ? I don't see any statistical reports on the online scoreboard ? Thank you in advance for your response and sorry if the question has already been posted
Need to create and manage social media marketing- What can zoho social do for me?
Hi I need to create and manage social media marketing- What can zoho social do for me? I have interviewed a person that can create a good facebook profile, help me to find leads on facebook. I understand that social media needs to be set up and maintained by posting, answering requests etc I use zoho crm Does it make sense to have a facebook expert create and look for leads there and also work with another person that can help me with other social media sites? Should I look for zoho social expert
Your followers vs non-followers metric
Hi, what does the 'Your followers vs non-followers" metric measure in the Additional Stats tab for Twitter? I thought it represented the nature of the Twitter users who had had an impression of my tweets over the selected period of time. However, when I look at the absolute figures in the table expand, those figures don't match at all with the amount of followers I have. Also, are these unique or total figures? ie: Does it calculate one unique user that has seen any of my tweets over the selected
Zoho Social Monitor facebook Visitor Posts not updating
I've had 4 reviews of my business posted on my facebook page this week, yet nothing shows up on the Monitor column. They should I hope, so what's the fix?
Posting to Facebook
When I post to Facebook, the post shows "Published by Zoho". Is there a way to change it so that my company name shows up?
ZohoSocial
Is there free trial for Zoho Social and how do I access that please?
Is there a value to automatic lead generation in Zoho Social?
Hi, I have just integrated my Zoho Social to my CRM, but I have a doubt about the value of creating leads automatically in Zoho Social from social media interactions. We have quite a few people each week who ask for info about our service in Facebook and many give us an email address in the message. However, other people may just like or comment on a post. If for example we automatically generate leads for people in our CRM when someone likes our page we only get a name. I see little value in that.
How can I connect Zoho social network with my personal Facebook?
Hello everyone. I'm new to social networking zoho so also do not know how much to expect from the help you.
Instagram Push Notifications
I'm an agency client and I work with a team to post and schedule updates for several brands. So far we've noticed that only the person who posted the update gets the notification to post on Instagram. We need everyone on our team to be able to see this notification and post based on availability. Is there any way we could solve this issue? Is this an update that could be implemented in the app? Also, I would like to have the ability to turn on and off activity notifications without having to completely
instagram paylaşım hakkında
instagram paylaşım web üzerinden direk paylaşsın mobil uygulama zorunlulugu kaldırılsın
Embedding a Report
When you go to report and click in the three dots there is an option to embed the report. I copy this link and put it inside an iframe. It comes up as an inaccessible page. Is there documentation for this? Is there a process for making the information public?
Can´t see discussions on Colaborate
Hello, My page is using zoho social and i am a Brand Admin on it. However, everytime I post something on the Collaborate section or comment to drafts, I can´t see them after they get published, however, the Portal admin can, and I can see them through the notifications area. What´s the problem?. I dont see anything related to it on settings
Dropbox
Is there a way to pull images from Dropbox for social content?
Just in: Updates to the Collaborate tab that make your discussions better than ever.
Hello everyone! When we first designed the collaborate feature, our objectives were crystal clear: To help your team come together in one place and work towards your social media marketing goals. Be it brainstorming ideas for new posts, reviewing the performance of old ones, or figuring out responses for any engagement on your profiles— the collaborate tab helps you do all of that seamlessly. At Zoho Social, we decided to make this feature even better. I'm super excited to let you guys in on the
Google account won't connect zoho social
I have a dozen zoho brands, just added a new one and this is the first time the g+ won't connect. I've tried adding other users and connecting through there to no avail. please advise.
Scheduled Post
My scheduled post section has disappeared under my posts category. Also, the option to schedule a post is no longer an option when I draft a post. I have the free version. Does it have to do with this?
Adding Facebook pages
When first setting up SOCIAL, I unchecked several pages that I have unrelated to the business which will be the primary account. It allowed me to add that 'brand' perfectly. Now I'd like to add a second Facebook page to create a second 'brand' but can't figure out how to get back to the Facebook to 'open up' the other pages I want as brands. HELP....??? Thanks, Ed
App Crashes
Hi, I'm using Zoho Free Social Edition. When I schedule posts, the alerts arrive on my Android phone at the designated times. However, a couple of times now, when I've tried to open the alerts I've experienced failures. The first time, I got a prompt saying something like, "Sorry, Zoho has stopped working." Just now I got three alerts, and everytime I tried to open one, the Zoho app opened, but did not bring up the next screen that says, "Open Instagram." I just got an arrow going round and round,
Facebook Photo Thumbnails Gone
Photo thumbnails suddenly stopped appearing on our Facebook posts as of yesterday. Any idea why? Usually these are pulled automatically from the content we're pointing to.
Team Discussion!
Hi! If i want do discuss anything in Zoho Social with my team and i put it in the field for that - my team partner sees it but i do not. If he answers he sees all the discussion but at my place i do not get an answer and no notification. Please find attached the same site at my place, and at my team member place. best regards, Gerald
Can't post on Zoho Social
We are trying to post on Zoho social. We type a post, add a photo and click the tick then "Publish Now". It says "Oh, that one didn't go at the top". Its does this for all posts. What reason is this? Our account is Carriann's Nails
How to connect a Google+ brand page ?
Hello I can't connect my Googl+ brand page https://plus.google.com/u/0/114800603113196688972 because it's not managed in my Google my Business account. Though I can connect all Google+ pages related to a location I have in my GMB. It's a new type of Google+ brand page : https://plus.google.com/brand Thanks for your help Regards
Add Multiple Facebook pages at once
Hi ! I need to add multiple brands at one go. Currently I have to do it one by one.. Please let me know how can I fasten up the process
My posts are not posting on Instagram.
I have linked with my Instagram account and also installed the Zoho Social app on my phone but the posts do not reflect on Insta. Please advice.
Social Media Marketing for small business that sells business phone systems in certain geographically locations
Social Media Marketing for small business that sells business phone systems in certain geographically locations I am considering doing Social Media Marketing. Before making this decision. I am trying to find out if this would be an effective way to market our services. For example we install new business telephone systems in San Francisco, CA. How do I find out if using social media to talk about our services and find others looking for these types of services? What tool would I use for this and
Can't sign in iOS
I can't sign in anymore in the app Zoho Social with my iPhone. When I press the button 'Sign in', nothing happens. If have iOS 10.3.3. I reinstalled the app, but that doesn't help.
How to find what really matters on Twitter, and other important stuff
Hey, everyone! It's just another day at Zoho Social, except we're bringing out some nifty little features to make things a little bit easier for you. We constantly try to improve our product in order to give you the best experience, and that includes regularly updating our current features to help you get the most out of our product. On that note, allow me to introduce the advanced keyword search in the monitor tab for twitter. There are some pretty cool things that you can do with this, and I'm
Problem with google plus notify
Hi to everyone, I have a problem with notifications system. I keep receiving same notifications from google plus even though I've checked them. (I deleted them directly from google plus dashboard) I enclosed an image that explain better the situation. How can I fix the problem? Best regards
change linkedin page
Zoho automatically connected to my company linkedin profile and I would prefer to use my personal linkedin profile page for zoho. How do I change it? Every time I disconnect the linkedin page and try to reconnect, it automatically goes to my company linkedin page and doesn’t allow me to change/edit it.
Free Webinar - Social Media Marketing with Zoho Social
Hello, everyone! I have good news for you. *drum roll* Our first webinar on Zoho Social is happening next week. During the webinar, we'll talk about how you can get the most out of your social media marketing efforts with Zoho Social. The webinar will help you: 1. Understand your audience better and engage with them 2. Save time with automated social media publishing 3. Get your questions answered Sound interesting? Please go ahead and reserve your seat today. (We have limited slots!)
Change brand name
Looking for but fail to find a way to change the brand name in SOCIAL. Zoho 'guessed' but it's not what we want. AND we want to add other brands as well, assigning them appropriate names. Can't find where this is done.... Thanks, Ed
Instagram posting
When trying to create a new post and clicking on the instagram icon it keeps showing me the instructions of how to use instragram with zoho social but I have already uploaded many posts via this, i do not need the instructions but every time i click on the icon i am shown them and therefore cannot create a post for it. How do I stop seeing the instragram instructions??
Zoho Social Messages and Monitor error
I have 2 problems on Zoho Social 1. On Messages tab, I can only visualize messages from 7 days ago, no more. 2. On Monitor tap, does not visualize all the post visitor, on this month only shows 1 post only, no post from June and thats not really what is happening on my facebook page. Regards, JC
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