The past few months have been nothing short of a crazy roller-coaster ride. And, I mean that in a good way.
Our team has been diligently working on some of the most requested features from you.
We heard you.)
We took it upon ourselves to ensure that you not only get a smooth experience with the product, but also deliver top-class features to help you with your social media marketing efforts.
Let's dive deeper, shall we?
- First up... say hello to Custom Queues!
A publishing schedule that lets you create unique time slots across the week, and queue your posts to avoid any overlaps.
- Looking to publish videos on social media? Check
- Introducing Google My Business
Craft posts that capture everything that's new about your business, respond to reviews in real time and widen your audience to reach people beyond just your followers.
- Facebook Lead Ads has a new buddy—Lead Forms
You can now create Lead Ads from Zoho Social, map as many as 20 Form fields from Facebook with the fields in Zoho CRM, and quicken lead generation for your business.
- zShare—improved and enhanced
It was always important for us to make sure you had no trouble sharing your favorite articles, right from your browser. Now, you can customize content that's unique and relevant for each social channel. As tiny as it may seem, it sure is powerful!
- Zoho Social integrates with Zoho Desk
Did someone scream out for help? Just kidding.
(Or, maybe not.)
Here's your chance to bring out the best in social customer support. Instantly create support tickets in Zoho Desk from updates you spot on social media, and pass on the information to your support team for them to act on.
- A brand-new, sleek user interface
Out with the old. In with the
oh-so-beautiful. Oops. Too much? Well, we've revamped the interface to help you continue what you enjoy doing, and maybe love it a teeny bit more. We can't wait for you to try it out!
- Reports. Just got a whole lot richer.
By the end of this year, we'll be rolling out a dashboard that gives you better visuals and deeper insights into the metrics you need to measure what matters. New data sets, graphs, a wider range of analytics, and much more! If you'd like to get an early access, feel free to reach out to us at
. We'll take it from there.
That's all from me, today!
Until next time,