Instagram Direct Publish stop working!
All of sudden Instagram direct publish is not working, and can't connect to my Instagram account. Outputting an error about the wrong Facebook account which has been working for several months. Please resolve ASAP.
Facebook mentions
Our Facebook mentions dissappeared at Friday and never showed up again.
Not posting to Google Plus
I am unable to post to Google Plus. I've tried everything. Not sure what to do.Help.
Can't connect to Google+
I have a Google+ business page (My Business) linked with my company Google account. But when I try connecting Zoho to the account, it says it can't find any pages linked to it. Am I doing something wrong?
IG Business Account Not Working
I had an upgraded account for a few months and was using my IG business account which i previously linked. My "free" time ran out and I switched to a paid subscription. Now my business IG not working and there's no way to re-link it. It acts as if my IG is a personal account and it is not. What do I need to do to reactivate please?
TERRIBLE CUSTOMER SERVICE AFTER I WENT TO A PAID PLAN!
I posted 2 days ago that my account was not recognizing my IG business account. No one got back to me and my problem was marked as solved- WRONG. I need this fixed TODAY!
Our Biggest Release of 2017 is here!
Hello again, everyone! We are here to finally reveal what we've been working on for months. Are you ready for it? *Cue music* Presenting... a whole bunch of powerful publishing features, as well as a brand-new edition for Digital Agencies! *mic drop*
Basic Approvals
It would be cool if drafts could have an approval flag. Doesn't have to be a complecated thing. Just a place where a manager can mark a draft as approved or not. When making a comment on a draft, would also be more helpful to attach comments to the bottom of the draft dirctly rather than dump it into Collaborate.
Zoho social leads to CRM configuring issue
I have configured two applications A & B) in single Zoho Social account but for "B "application i can add the conversation to CRM account - on the right side i am getting a prompt saying add to CRM........Bbut for Ai am not getting when i checked i am able to see following for A account and its saying your plan is downgrded.. could you help me on this
Interpretación de estadísticas
Hola buenas tardes! Soy nueva utilizando este CRM y tengo algunos problemas para la interpretación de las estadísticas. Tengo automatizado Face & Linkedin para postear y ahora que estoy tratando de analizar dichas estadísticas me encuentro con el siguiente problema: 1- Al crear el informe personalizado en el rubro "Como esta funcionando la marca" vienen 3 marcadores (personas a las que les llego, Personas con interacción, Historias creadas) todo lo anterior me da un conteo en gráfica.. Mi problema
Using @ and # in the .csv and .xlsx files for bulk scheduling tweets
Hello! I am currently trying to use the bulk scheduler tool for my twitter account but when I try to tag people using @ or add on trending hashtags (#) the excel workbook won't let me Is this an issue with excel or zoho is there a way around this issue Thankyou :)
Better organize the Monitoring Tab
It would be nice if the Monitoring tab was organized by tabs or categories - either custom or social networks, so you didn't have to scroll through the different saved searches. Thanks Odia
Can I schedule a sharing on Zoho Social ?
Hi, On Zoho Social, I scheduled a post on my corporate linkedin profile and I'd like to know if I can schedule a sharing of this post on my personal profile ? Thank you !
How to setup a custom domain
Hello, I can't setup custom domain. I can't see "customization" tab in "portal setting" https://help.zoho.com/portal/kb/articles/how-do-i-customize-my-portal Can you please help us? Thank you.
Message search
Why Zoho can't search message like the other mail application do? What if i have 10,000 message? How do I track them if i don't remember their name?
Clients Cannot Login
I've added my clients to their brand, and they are trying to login but it is saying that the account does not exist. Is there another way they are supposed to log in? Does it just take a certain amount of time for it to process into the system?
I am not getting the premium access my company paid for.
My company has paid for me to have access to zoho one apps, however, on zoho social I am still placed on the free subscription and cannot access certain features. I can also not be brought on to more than one project at this time. Can you help figure out what is going on?
Google Plus Brand page now showing as available account
We have got a company we do work for, but we had to go through hell to sort out their Google My Business account. We have since created them a Brand page, but when we are logged into their account, and go to add their G+, it shows only their personal page, not the business one. Any ideas why?
Drafts not showing on FB or IG
Hi! I've created draft FB and IG posts on Zoho Social, and I want to make some adjustments only available in their interfaces (emojis, etc). However, I'm not seeing those drafts inside the platforms. Should I? Should a Zoho Social draft post pushed to the platform appear as a draft there? If so, is there a delay, or is there something else I need to do?
Wanting to post on LinkedIn Profile
I really like the new Zoho Social, but the only problem is that it allows me to post updates only on the LinkedIn company page. All my updates go to my personal LinkedIn and I would like to schedule my posts for that only. Any suggestions someone has?
Repeat Post and SmartQ
The repeat post feature is not scheduling past the month it is in. Also, I never use SmartQ because I just don't understand the percentages and what they mean.
Zoho Social - since May 04 i don't have my instagram-account reports
Hello I have 4 instagram-accounts. Since May 04 i don't have my instagram-account reports. I can see my posts, but i can't see reports. It's my published posts - http://prntscr.com/ji300l It's my reports - http://prntscr.com/ji30mh Please help Thank you
Sorry, we couldn't publish this - Scheduled Facebook Post
Hi Using Zoho Social to post to multiple platforms using the scheduler. For some reason, it's not posting to Facebook. Error message: Sorry we couldn't publish this It posts to all the other platforms. Please assist. Thanks
Now search for Facebook pages in Zoho Social
Hello Zoho Social users, In my previous post, I talked about how you can customize your Monitor section to add various new columns. We had several Zoho Social users asking about why Facebook was excluded from it. I'm pleased to announce today that now you can monitor posts from specific Facebook Pages. Here's how you do it: . Go to the "Monitor" tab, click on plus button at bottom right. Select "Page Search" under Facebook section. Type the name of the Facebook page you wish to add. You'll see several
Direct Publishing on Instagram is here!
Likers, taggers, re-grammers! Gather around, we come bearing good news. One that deserves a big red heart button on it. We recently told you that we're working on making Instagram a whole lot better for you. Well, it's official! Zoho Social now supports direct publishing for Instagram. You can now schedule and publish posts to Instagram business profiles, right from your Zoho Social web app itself. Woohoo! And what does this mean for you? So much less drama. No more clicking on multiple devices
LinkedIn in Zoho Social Feed
Hi, my LinkedIn notifications don't seem to be showing up in my feed, on Zoho Social homepage. Do I need to do something to turn this on? Thanks, Charles
Zoho Social redesigns its one-click solution for your content pipelines
We kick-started this year promising a bunch of cool new features. We are super thrilled to unveil one of them today, and let you know that there's more on the way! So let me share (*hint hint* *nudge nudge*) what we have today. Before we get to it, if you're using Zoho Social and not using our browser extension yet, you might want to get that for your browser before we get to the reveal. All set? Good. Now, look up! No, not there, we mean on your browser screen! Yes right there.. just a little
A quick update on Instagram's API changes
We get it. Scheduling posts on Instagram is a pain. First, schedule the post, then get your phone out, check your notification, and then manually post from your mobile. Ugh. We've heard your complaints, and we agree. Having to follow a three-step process every time sounds tedious by itself, so we can only imagine how hard it must be to actually do it every time. But it looks like Facebook has heard us too. Yes! Facebook just announced that they're making changes to their Instagram Graph API, which
Your followers vs non-followers metric
Hi, what does the 'Your followers vs non-followers" metric measure in the Additional Stats tab for Twitter? I thought it represented the nature of the Twitter users who had had an impression of my tweets over the selected period of time. However, when I look at the absolute figures in the table expand, those figures don't match at all with the amount of followers I have. Also, are these unique or total figures? ie: Does it calculate one unique user that has seen any of my tweets over the selected
Zoho Social Monitor facebook Visitor Posts not updating
I've had 4 reviews of my business posted on my facebook page this week, yet nothing shows up on the Monitor column. They should I hope, so what's the fix?
Posting to Facebook
When I post to Facebook, the post shows "Published by Zoho". Is there a way to change it so that my company name shows up?
ZohoSocial
Is there free trial for Zoho Social and how do I access that please?
Is there a value to automatic lead generation in Zoho Social?
Hi, I have just integrated my Zoho Social to my CRM, but I have a doubt about the value of creating leads automatically in Zoho Social from social media interactions. We have quite a few people each week who ask for info about our service in Facebook and many give us an email address in the message. However, other people may just like or comment on a post. If for example we automatically generate leads for people in our CRM when someone likes our page we only get a name. I see little value in that.
How can I connect Zoho social network with my personal Facebook?
Hello everyone. I'm new to social networking zoho so also do not know how much to expect from the help you.
Instagram Push Notifications
I'm an agency client and I work with a team to post and schedule updates for several brands. So far we've noticed that only the person who posted the update gets the notification to post on Instagram. We need everyone on our team to be able to see this notification and post based on availability. Is there any way we could solve this issue? Is this an update that could be implemented in the app? Also, I would like to have the ability to turn on and off activity notifications without having to completely
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Embedding a Report
When you go to report and click in the three dots there is an option to embed the report. I copy this link and put it inside an iframe. It comes up as an inaccessible page. Is there documentation for this? Is there a process for making the information public?
Can´t see discussions on Colaborate
Hello, My page is using zoho social and i am a Brand Admin on it. However, everytime I post something on the Collaborate section or comment to drafts, I can´t see them after they get published, however, the Portal admin can, and I can see them through the notifications area. What´s the problem?. I dont see anything related to it on settings
Dropbox
Is there a way to pull images from Dropbox for social content?
Just in: Updates to the Collaborate tab that make your discussions better than ever.
Hello everyone! When we first designed the collaborate feature, our objectives were crystal clear: To help your team come together in one place and work towards your social media marketing goals. Be it brainstorming ideas for new posts, reviewing the performance of old ones, or figuring out responses for any engagement on your profiles— the collaborate tab helps you do all of that seamlessly. At Zoho Social, we decided to make this feature even better. I'm super excited to let you guys in on the
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