Tiny Tip Tuesday #36
Terms and Conditions or Informed Consent In the previous tip, we discussed how a survey introduction or disclaimer can add value to the terms and conditions you mention in the survey. Surveys can be used to collect personal information, such as name,Calculate totals in Survey report email
I have multiple survey questions that all use the Likert Scale question format. Is it possible to total the value of all question responses and display the result in an email to the survey respondent using the Email trigger feature. Thanks, RyanSingle Checkbox for "I Agree" or Newsletter Subscription
I would appreciate a single check-box form element (Boolean). Possible applications for this element are - newsletter subscriptions - indicating agreement to terms and conditions - indicating visitor has read required reading - and more I understand the same result can be achieved with a select element with yes/no values, but I still believe a single check-box option would be advantageous to many Zoho users.Dynamic Drop Down List in Survey?
Hello, Trying to create a question that allows respondents to tell me exactly which location they are from including Region/Country/City/Property Name. For example if they select North& Central America, they drop down should then show Canada, US, Mexico, Caribbean and then if they select Canada, should automatically filter to the provinces, then cities etc. and then I am trying to get to a business unit level name. Is this possible as there are 4000+ locations to choose from...do dynamic drop downHow to embed a survey question in e-mails?
I understand this is possible for only one question. Does anyone know how to actually do it using either MailChimp or ZohoCampaign once I've created a Zoho Survey?Change Submit Button Wording
Is there a way to change the wording on the submit button?Tiny Tip Tuesday #35
Why is it important to add an introduction or a disclaimer to your survey? Surveys are one of the best research tools to gather insights on diverse topics, such as consumer preferences, service feedback, medical research, human resources, and so on. However,Tiny Tip Tuesday #4
Is it okay to ask personal questions? No. It isn't. Here's why! As important as it is to set survey goals, keep surveys short, and make questions optional, it's also essential to respect your respondents' privacy. Always keep in mind that personal questions can make respondents feel uncomfortable. If asking for personal details is necessary, it is best to ask them at the very end of your survey, while ensuring privacy. Always respect the person who has given you these details. Be sure to ask forHow to integrate Survey results in Zoho CRM to access Survey results via link
Hello @all, I know how to connect surveys to Zoho CRM and save results as attachments. But this is not very useful because the results are only available as PDF. So I'm looking for a way to make the results accessible like ZohoCRM does when you startIs it possible to send the url link of a completed survey back to the customer to allow them to update the entries?
I have some detailed questionnaires which will be sent to customers to submit. Some questions are complex and the customer might want to get back to it at a later stage to update it. is this possible? Pls advise, this is a critical feature I need to implement. ThanksZoho Survey Partially Completed Send Reminder to Complete the Survey
I have couple of survey's set up through a link webform. These survey's are not being distributed through email, only a website link. We get more than 50% partially completing the survey. Is there a way to send an email to these people? I looked underEmail opt-out in Zoho survey?
Hello Users: We are using Zoho survey on our website for a questionnaire that displays results in the browser window. Before displaying the results, we ask for contact information. The contact information is then sent to Zoho CRM and parsed by the emailzoho survey integration to google sheet
I originally intergrated zoho survey with google sheet on my old Google emai/drive account. I now have set up a new google drive for business, and want to integrate zoho survey to this business google drive (similar to my email account). Zoho keeps saving the sheet on the old google account (even if I select new sheet) How can I fix this?1 vote per ip
Is it possible to limit an ip address to vote only once? The cookie vote only once policy is really easy to avoid opening incognito windows Thank Yousubmit button settings - email address
Is it possible to have the results of each survey sent to a different email? Surveys I create will be for different subjects and need to be sent to different people to track. Thank you in advance for your help.Email Identifier
How can I determine where responses come from automatically? I realize results include IP address, but can it also include their email address used to send the survey link? For example: Survey sent to john@email.com His survey results include john@email.comWhy survey emails failed to send?
I sent out my first survey using Zoho Survey and the Email launch solution. Of 800+ recipients, using emails we know are accurate because they're used to log into our platform, 741 emails failed to send. I cannot find any guidance on how to address theseAssociate Survey with Potential, and not the Contact
Hi there...It seems as if the surveys are associated with the Contact in the CRM.....that is fine if you are asking people their opinion about your overall company. We work with clients on specific projects and would like to send them a survey about the work we are doing in a Potential. Is it possible to see the Survey in the Potential that is sending them the survey (from the CRM)? I know that I can map fields from the Survey into the Potentials module, but that clutters the Potential with allHow do I display an individual's response to the survey after they complete the survey on my website?
In a similar fashion to online assessments, I would like to invite users to take the survey, see their results and recommended next steps on the website. How can I do this?Tiny Tip Tuesday #33
NPS Calculation Net Promoter Score (NPS) is a key metric used to measure customer opinions and loyalty. It also gives you insights on the willingness of your customers to recommend your product or service to others. A typical NPS question would look like:Adding tables to Survey
Is there any way I can add a table into Zoho Survey that requires numerical input to each cell?Tiny Tip Tuesday #32
Response Bias in Surveys - V Over the past few months, we've discussed various kinds of response bias that are common in surveys. The last item in the series is the opposite of neutral responses: extreme responses. The tendency of respondents to chooseshuffle questions (quiz)
Hi, is there a way to shuffle the order of questions within survey? I know we can shuffle the actual answers/options, but I want to be able to shuffle the questions as well. any suggestions? ThanksZOHO Survey Quiz Mode
This might already be a feature, but I am using ZOHO Survey/forms in a ZOHO site setup for a training tool. I have embedded the Survey as a 'Quiz'. This works okay but it will not be assessed so the focus is on the participant getting feedback, like this Survey Monkey example quiz. Is there any plans to do anything like this in ZOHO Survey?how to display only required options in drop-down based on selected choice in previous question
Please let me know how to display only required options in drop-down based on selected choice in previous question Example, If the user select India in countries, then he must view only indian states, If he select Telangana In States, He must view Hyderabad,Add coded data feature
Please add a feature where the admin can export the data to excel where he can view it in codes instead of text. Like , MALE - 1 FEMALE - 2 PREFER NOT TO SAY - 3Directions to Setup Inline Survey
We would like to setup an inline survey which we would ask a 1 questions survey with multiple choice options similar to the Customer Satisfaction questions within Zoho Desk. If it cannot be enabled as a a snippet, then we will utilize html to add itTiny Tip Tuesday #31
Response Bias in Surveys - IV We've been discussing various kinds of response bias in our previous tips in this series. The fourth type of response bias we're going to look at is also the most common you'll see in surveys: neutral responses. Sometimes,Matrix Grid Formatting
Is it possible with a matrix grid question to lock the columns so when the respondent scrolls to a row that is farther down the screen, the column questions are still visible? Similar to freezing rows in Excel? Also, is it possible to make the column of row choices or columns shorter? I'd like to have them all viewable on one screen, so the respondent doesn't need to scroll right.Tiny Tip Tuesday #30
Response Bias in Surveys - III In the previous few tips, we discussed common kinds of response bias in surveys. The third type of response bias is desirability bias. Desirability bias is the tendency of respondents to respond to a sensitive question in a way that's desirable or favorable to a majority. These biased responses can lead to an over-reporting of "good" behavior and under-reporting of "undesirable" behavior. Response bias tip #3: Dealing with desirability bias Make your surveys anonymous,Pre-populating a CRM Integrated Survey with a Respondents Information
Hi, I'm having trouble with the following workflow: Open Contact in CRM>Send email w/survey Link Respondent clicks Survey link>Survey open with their information pre-populated Here are the fields I have integrated: I'm unsure of what to tell Survey the Parameter Name is: Here is the survey link the CRM generated for me when creating the email Template: https://survey.zohopublic.com/zs/owB53d?fromservice=ZCRM&zs_contacts=${ZSURVEY.TOID###Contacts}&zcrmemail=${ZSURVEY.TOEMAIL} How does this come together?Making and exam/test on Zoho Survey
I love Survey, but I want to create a test for some students and email it to them using Zoho survey. Is there a way to input correct and incorrect answers, so that the report marks the answer as either correct or incorrect? Also, is there a way to have the app collate all the answers and give an overall score/result? Thanks in advance.HOw to migrate Survey from one department to another?
Hello, I have created in the past survey under my account. Now with zoho one (I'm not super admin), how can I move the surve from my department to the Zoho One department ? The final goal is that our marketing team can access the survey I did in my departement, as part of the Organisation. Thanks,Tiny Tip Tuesday #29
Response Bias in Surveys - II In our previous tip, we discussed yes/acquiescence bias. The second type of response bias is the demand characteristics bias, where the results of a study are biased due to the experimenters' expectations creating an implicit demand for the participants to perform as expected. This bias is common in surveying and is caused when respondents are influenced by the knowledge that they are part of a study. The tendency to respond to the survey with preset expectations resultsSurvey icons
Are the survey Icons (smiley faces etc) AODA/visually impaired compliant?Survey Complete notifications in CRM
Hi, Is there a workflow or a way the user can be notified in CRM when a survey is completed that has been linked to CRM? I want the user who sent the survey through CRM to be notified via CRM alert or email that the survey has been completed. Thanks! AdamTiny Tip Tuesday #26
Selection Bias in Surveys - I Selection bias in surveys is when you accidentally create an answer pattern in your survey that users detect and follow, thereby distorting your actual data. How can you fix this? Here are two ways: Question randomization Answer randomization We'll talk about question randomization in this month's tip. Why should you randomize your survey questions? As we mentioned earlier, question randomization helps minimize selection bias, which helps you achieve more accurate data,Tiny Tip Tuesday #28
Response Bias in Surveys - I In our past few tips, we learned about selection bias and its effect in surveys. Another type of bias that occurs is when respondents provide false responses or answer untruthfully in a survey. This is called response bias. Our next few tips will focus on ways to minimize response bias and how to create surveys that are reliable. Response bias tip #1: Dealing with the "Yes/Acquiescence" bias You've probably come across respondents who answer "yes" or agree to any questionButton in Thank You Page
Hy , Is that possible to make a button in Thank You page in zoho survey? if Yes , then can somebody explain me how ?Folder categorization on Survey
Hi, Are you able to add some kind of categorization/classification for surveys? Every survey in the department just appears in the same huge list and some categorization is needed.Next Page
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Hi all! In today's rapidly changing business scenario, staying ahead requires not just data but actionable insights. Zoho Survey simplifies the process of gathering crucial insights. It offers an intuitive interface for creating custom surveys, allowingIntroducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questionsCHANGE URL - OFFLINE SURVEY
Hello All, The survey URL (survey.zohopublic.com) did not work for past 12 hours and we are negotiating with the IP providers to fix the issue. Kindly change the URL of the survey from "survey.zohopublic.com" to "public.zohosurvey.com" for Online and Offline surveys. Example : Offline survey link : https://survey.zohopublic.com/offline/pPy2YJ. Modified offline link : https://public.zohosurvey.com/offline/pPy2YJ. NOTE : Users who used Offline surveys and collected responses to it, please giveZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.
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Introducing the all-new Zoho Survey
The wait is over! With its latest release, Zoho Survey is now bigger and better. A lot has changed and we're bringing you a handful of new features along with a complete makeover of the product. We hope you like the update and find the surveying experience to be smoother than ever before. Highlights UI updates Builder: We've reworked the builder to make it much easier to navigate. Be it adding an option or a page or moving pages, it's now just a click away. You can easily add and edit questions
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