Account
I cannot confirm my account as I have signed up with an incorrect email address
Description To sign up for a Zoho app, you will need to provide an existing email address. Once you create an account, a confirmation link will be sent to your email address, which you can use to verify your account If you enter an email address that ...
How long will Zoho retain my account's activity data?
Zoho will retain the data about the activities in a user account for audits and legal requirements. We will retain this data for a maximum of only two years, after which it will be cleaned up from our servers.
How do I confirm my Zoho account after signing up?
Method 1: Confirm through welcome email Once you have signed up for a Zoho account, a welcome email will be sent with a confirmation link, which will be valid for only 30 days. Click Confirm Account in the email. You will be redirected to the account ...
How can I see my activity history for my Zoho account?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Sessions, then click Activity History. Click Show Activity History.
Why can't I create a new Zoho account?
Account creation may be blocked for any of the following reasons: Our service might have received automated requests from your computer or network if it is infected with a virus or spyware application. Your connecting network might have been infected ...
How do I upload a profile picture for my Zoho account?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Personal Information. Click on the profile picture next to your name. Click Upload New. Browse and select a photo. Select who can view ...
How do I edit my personal details?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Personal Information. Click Edit and update your details. Click Save. If you're looking to change your payment details, Go to ...
Can I access my Zoho account again after closing it?
No. As per our security policy, closed accounts cannot be restored. However, you can always create a new account by visiting our website.
Why have I been locked out of my Zoho account?
Our service temporarily blocks users from signing in to Zoho services if it detects any threat in the network. We manually analyze the problem and if we find that there is nothing wrong with the network being used, we enable the user's account after ...
How do I remove a linked account from my Zoho account?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Settings, then click Linked Accounts. Hover over the account you want to delete and then click . Click Remove.
How do I link an external account with my Zoho account?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Settings, then click Linked Accounts. Click Link Your Account, then select the account you want to add. Sign in to the selected account to link it to your ...
How do I change my primary mobile number?
Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. If you haven't added a mobile number before, add now: Click Add Mobile Number. Type in the number, then click Add. An ...
Who can view my Zoho account profile picture?
By default, only registered Zoho users can view your profile picture. However, you can change this setting by following these steps: Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Settings, then click ...
How do I add my mobile number to my Zoho account?
To add a mobile number to your Zoho account: Go to accounts.zoho.com (or) open the profile panel from your app, then click My Account. Click Profile, then click Mobile Numbers. Click Add Mobile Number. Enter your mobile number, then click Add. An OTP ...

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