Understanding sending an email notification on form submission

Learn how to enable sending email on form submission

Note: To ensure that your users don't accidentally submit forms upon clicking Enter/Return button on their devices,

you (super-admin/admin) can enable the Confirm form submission form property. This opens a popup requesting users to acknowledge their confirmation to submit the form, before actually proceeding to form submission.

Available customizations

To improve email deliverability, we will be following Gmail's updated sender email policy starting from February 1, 2024. This means that Gmail addresses cannot be used as a sender address in the send mail tasks. Learn More

• You can set the From email address with any one of the following:
  
  • The admin user's email address
  • The logged-in user's email address
  • A verified email address. Learn more
• You can set the To, Cc, Bcc, and Reply-to email addresses with any one or all of the following:
  
  • The admin user's email address
  • The logged-in user's email address
  • The email address that the user enters in an email field in that form
• You can include the data (field values) that the user submitted in the email's Subject
• You can do the include plain text, rich text, hypertext (text with hyperlinks), HTML code, and field data in the email's Message
• You can make use of a templates to include user submitted data in the email:
  
  • You may use the default templates or use record template you created
  • You may append user submitted data, as defined by the template, to the email's Message
  • You may include user submitted data in emails as a PDF attachment

Send your emails from a different From address

You can send emails from your apps from a different email address than the one you signed-up with. To do so, you'll need to verify it first — ensure that you own it and that an email address isn't being used without consent. Upon verification, it gets added as a Sender Email in your account. You can use these email addresses to send emails from all the apps (built using Creator) in your Zoho account. You can even use them in send mail tasks in your Creator apps' Deluge scripts.

• Learn how to verify email addresses
• Learn how to manage the sender email addresses in your account — you'll be able to view / add / delete them

Things to know

The number of email notifications that you can send depends on your subscription. Refer to usage details to learn more.