Upon switching to this dashboard, the list of all the applications for which portals have been enabled will be displayed.
Assume a organization 'Zylker' has enabled Portals for multiple of Creator applications, like Vendor Management, Order Management etc., and using them to manage business relationships with external stakeholders. Now, let's get a glimpse of all the information the admins can track with this dashboard.
Metrics | Definition | Snapshot |
Users accessed | Number of portal users who have accessed at least one application during the selected time frame.
| |
Number of portal users who have not accessed any applications during the selected time frame.
| ||
Stickiness average | Denotes how well your portal users are actively using the applications. For eg: If it is 100% then all your users using the applications and if it is 0% then none are using.
| |
Daily average hits per user | Daily average of total hits across applications per portal user. | |
Users access trend
| Line chart highlighting the trend of portal users accessed over time.
This chart helps to view changes(like spikes or anomalies) in the usage by the portal users. | |
User activity by cohort | Breakdown and analyze user behaviour and detect their usage patterns over time.
| |
Usage by device | Donut chart denoting through which medium the users are accessing the applications. The split is based on total hits captured across devices.
You get to see their percentage contribution as well.
| |
Usage by platform | A list denoting through which platform the users are accessing the applications. The split is based on total hits captured through OS/Browser.
Use the drop-down to switch between Browser and OS usage lists. | |
Application trend by hit count | Bar chart that gives a trend of portal users hit count over time.
|
Note:
Idle Users
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.