Understand Portal User Activity
What Does This Page Cover?
Availability
- Metrics is available in the United States (.com), Europe (.eu), Australia (.au) and India (.in) data centers.
- Metrics will be available only in the Creator 6 version of Zoho Creator.
Overview
Upon switching to this dashboard, the list of all the applications for which portals have been enabled will be displayed.
Once an application is selected, the corresponding dashboard opens up.
Assume a organization 'Zylker' has enabled Portals for multiple of Creator applications, like Vendor Management, Order Management etc., and using them to manage business relationships with external stakeholders. Now, let's get a glimpse of all the information the admins can track with this dashboard.
KPIs to track portal user activity:
Metrics | Definition | Snapshot |
Users accessed | Number of portal users who have accessed at least one application during the selected time frame.
| |
Number of portal users who have not accessed any applications during the selected time frame.
| ||
Stickiness average | Denotes how well your portal users are actively using the applications. For eg: If it is 100% then all your users using the applications and if it is 0% then none are using.
| |
Daily average hits per user | Daily average of total hits across applications per portal user. | |
Users access trend
| Line chart highlighting the trend of portal users accessed over time.
This chart helps to view changes(like spikes or anomalies) in the usage by the portal users. | |
User activity by cohort | Breakdown and analyze user behaviour and detect their usage patterns over time.
| |
Usage by device | Donut chart denoting through which medium the users are accessing the applications. The split is based on total hits captured across devices.
You get to see their percentage contribution as well.
| |
Usage by platform | A list denoting through which platform the users are accessing the applications. The split is based on total hits captured through OS/Browser.
Use the drop-down to switch between Browser and OS usage lists. | |
Application trend by hit count | Bar chart that gives a trend of portal users hit count over time.
|
Note:
- The percentage difference will be shown for the cards, namely, Users accessed, Idle users, and Daily average hits per user. This will be a comparison between the previous time period of the one selected in the date filter.
- For example, assume you are in April 2023, and you have selected the past 3 months filter. Now, all the metrics inside the dashboard will be for the period of Jan to March 2023. The percentage difference will be calculated by comparing Jan to March 2023 with Oct to Dec 2022.
- In the Users access trend chart, percentage difference in each marker point denotes the comparison between previous marker point.
Idle Users
Related topics
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Understand User Activity
What Does This Page Cover? Learn about User Activity Dashboard and how it makes it easier to analyze and monitor the usage statistics across users in a single platform. Learn more about the Metrics dashboard. Availability Metrics is available in the ...Understand Application Activity
What Does This Page Cover? Learn about Application Activity Dashboard and how it makes it easier to analyze and monitor the usage statistics across applications in a single platform. Learn more about the Metrics dashboard. Availability Metrics is ...Understand Metrics
What Does This Page Cover? Learn about Metrics Dashboard and how it makes it easier to analyze and monitor the usage statistics across applications and its users in a single platform. Availability Metrics is available in the United States (.com), ...Adding portal permissions
This help page applies to the C6 version. Help page for the C5 version can be found here. Check your current version. To add a permission: Click Solutions under the Develop section. Click on the edit button on the required application. Note: For ...Understand portal users
This help page is for users in Creator 6. If you are in the older version (Creator 5), click here. Know your Creator version. Portal users are external users of the Zoho Creator portal. These users include customers, suppliers, etc. who are not ...