CRM Cases Create Button
Hi
I gave a question for CRM Cases.
We use the Zoho One and our product supplier uses Sales force.
The specification is
From CRM create a case
If the case needs to be escalated to our supplier id like to be able to forward the case information automatically through button then email to the suppliers support centre from a template. Is this possible.
OR is there a better solution like send the information directly into the supplier Salesforce help desk software.
Thank you
Topic Participants
Michael Beck
Ishwarya SG
Michael Trow
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