Demande : Épingler automatiquement un commentaire via Deluge
Bonjour,
Je suis utilisateur de Zoho Desk et j'ai développé une fonction avec Zoho Deluge permettant d'ajouter automatiquement un type de commentaire à chaque création de ticket. Cependant, j'aimerais pouvoir épingler ces commentaires directement depuis ma fonction Deluge, sans intervention manuelle.
Pourriez-vous me dire si cette fonctionnalité existe déjà ou si elle est prévue dans une future mise à jour ?
Je vous remercie pour votre attention,
Cordialement,
Mélanie
Topic Participants
Mélanie
Shivani | Zoho Desk
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