Let's Talk Recruit: Everything you need to know about emails

Let's Talk Recruit: Everything you need to know about emails



Welcome to Let’s Talk Recruit—a series where we break down Zoho Recruit’s best features, share pro tips, and help you get the most out of your hiring process. Whether you’re a seasoned recruiter or just getting started, these posts will guide you through essential tools, practical use cases, and best practices.

For our first post, we’re tackling one of the most critical aspects of recruitment—emails. From reaching out to candidates to keeping clients informed, email communication plays a huge role in hiring success. And with Zoho Recruit’s powerful email features, you can streamline the entire process.

Let’s dive in!

Getting Started: Setting Up Your Email in Zoho Recruit

​Before you start sending emails, you'll need to link your email account and authenticate your domain to improve deliverability.

Connect Your Email (POP3 & IMAP Integration)

​Imagine your team is juggling multiple email accounts—one for recruitment, one for internal updates, and another for client communication. Instead of switching between apps, you can connect your existing email (like Gmail or Outlook) to Zoho Recruit using POP3 or IMAP. This keeps everything in one place, making email management seamless. See More Link Email Account

Authenticate Your Domain (SPF, DKIM, DMARC)

​Ever had an important offer letter end up in a candidate’s spam folder? That’s where email authentication comes in. Setting up SPF, DKIM, and DMARC helps improve email deliverability and prevents phishing attacks. See More Authenticate Your Email Domain

Sending Emails: Choose the Right Method   

Recruitment involves all kinds of emails—from personalized one-on-one messages to bulk outreach. Zoho Recruit offers multiple ways to send emails, depending on your needs.

Keep Your Branding Consistent

​Want your emails to appear as if they’re sent directly from your company domain rather than Zoho Recruit’s servers? Email relay lets you use your own SMTP server, ensuring compliance and a professional look. See More Set Up Email Relay

​Personalization Matters

​Candidates are more likely to open an email from John@ABCRecruiters.com than from a generic system address. With Zoho Recruit, you can set a custom sender email, making your emails more trustworthy and professional. See More Customize Your ‘From’ Address

Work Smarter, Not Harder

Got 50 candidates to follow up with after an interview round? Bulk emails let you send personalized messages in one go. Plus, with automation, you can schedule follow-ups, interview reminders, and even rejection emails—without lifting a finger. See More Send Emails in Bulk


Avoiding Common Email Pitfalls

Even with the best setup, email issues can happen. Here’s how to avoid common problems:

Avoiding Spam Filters

If candidates aren’t receiving your emails, spam filters might be the culprit. Here’s how to stay out of the spam folder:
  • Authenticate your emails (SPF, DKIM, DMARC)
  • Avoid sending identical emails to hundreds of recipients at once
  • Use a professional and relevant subject line

Common Issues & Fixes

  • Emails not going through? Check your IMAP/SMTP settings.
  • Bulk emails failing? Make sure you’re within sending limits.
Need more help? Contact our support team at support@zohorecruit.com.

Let's Talk Recruit!

​Have you linked your email account? Did you run into any challenges? Share your experiences and questions below! Let’s help each other make the most of Zoho Recruit.

      • Sticky Posts

      • An update to improve email delivery | Email Authentication & Relay

        Update Rollout Latest Update: Enterprise users (8th July, 2025) This update is now live for Enterprise plan users in all regions. This includes People Plus, but not Zoho One, which will be covered in an upcoming update. Professional users (31st May 2025)
      • Zoho Recruit User Group Meet-up | INDIA 2025 (Venue Finalised)

        Hello Zoho Recruit users from India, We’re pleased and excited to announce our 2025 edition of Zoho user group meet-up in India in five cities! In this meet-up, our team of experts will help you understand the intricate nuances to use Zoho Recruit better,
      • Zoho Recruit is coming to the UK | Zoho Community Learning Series

        Customers from the United Kingdom, Exciting news: We will be in London for the Zoho Recruit user meet up. Our team will help you better understand the intricate nuances of Zoho Recruit to help you hire faster, inform about new and upcoming features, and
      • Ask the experts - A live Q & A discussion on Zoho Recruit

        We are delighted to come back with another edition of Ask the Experts community series. This edition, we'll be focusing on everything about Zoho Recruit. The topics will focus on the features that are used/asked by the majority of users and also based
      • Restriction on 'From' addresses with a public domain

        Dear Zoho Recruit Community, We hope this message finds you well. This post is to inform you about some important updates regarding email restrictions within Zoho Recruit. Effective post 31st March 2025, we will be implementing changes to the use of email

        • Recent Topics

        • What happens when someone clicks 'unsubscribe' in a zoho CRM email

          Hello, As per, i am going round in circles trying to find an answer to these 2 question. I have an email template that has an unsubscribe link in the footer in zoho CRM. First, what happens when someone clicks it - where does the contact get unsubscribed
        • Zoho CRM - Scheduled Reports Which Contain Chart

          Hi Zoho CRM Team, I'm requesting that the Report Export and Scheduling feature be enhanced to include a chart, if one has been created on a report. At the moment I have a report which shows Sales This Week by Deal Owner and a pie chart at the top of the
        • Cadences

          I have just started using Cadences for follow-up up email pipeline. Is it just me or do you find the functionality very basic? For example, it will tell me (if I go looking for it) if someone has replied to a follow-up and been unenrolled; but it won't
        • Canvas View in Zoho Recruit

          Is it possible or would it be possible to have the new 'Canvas View' in Zoho Recruit?
        • Zoho Inventory - Move Orders

          Quick question about Move Orders... Why is there no status to say something like "Draft", "In Progress" and "Completed", similar to Transfer Orders? I'm assuming that when something needs to be moved it should be planned in Inventory, executed and then
        • Kaizen #215 - Workflow APIs - Part 3 - Create and Update Workflow Rules

          Welcome back to another week of Kaizen! Over the last couple of weeks, we’ve joined Zylker Cloud Services as they review and improve their workflows. In Part 1, we discovered and audited their sprawling workflow landscape. In Part 2, we learned how to
        • DataPrep Bigquery Connection failed

          Hello everybody, I want to create a connnection beetwen Bigquery and Dataprep but when I try to connect my project I got this error Loading tables has failed. Table list fetched from the data source expired.
        • Issue in Zoho People Regularization – Incorrect Hour Calculation

          I have noticed that when applying attendance regularization in Zoho People for previous dates, the total working hours are not calculated correctly. For example, even if the check-in is 10:00 AM and check-out is 6:00 PM, the system shows an incorrect
        • Allow Multiple usage units to items while adding them to sales/purchase transactions

          The usage unit of items added in zoho books are static right now and can not be changed. But certain items are received or sold in multiple usage units. One example is fabric. It can be bought in Meters, inches, kgs or other units. Another example would
        • PO receive quantities

          At last, Zoho has finally got around to allowing us to receive a larger qty than recorded in the PO :-) Saves us all from editing the PO's before receiving larger quantities ( usual for us ) ! It's still in "beta" but available upon request, I've tested
        • Analytics : How to share to an external client ?

          We have a use case where a client wants a portal so that several of his users can view dashboards that we have created for them in Zoho Analytics. They are not part of our company or Zoho One account. The clients want the ability to have user specific,
        • Reference Deal Categories in Deluge

          Hello, Is there a way to reference Deal Category in deluge functions? So for our Deals, we have several different WON stages in a pipeline.  Rather than type each stage into our functions, we'd like to be able to reference the Deal Category.  Similar
        • Users Name & Email in Reports

          Hi, I would like to show the Users Name from their Zoho Acount in All Entries/Reports as well as the current Account Email. Thanks Dan
        • Workflow Creation with Zia gets stuck

          It gets stuck here:
        • Unable to Add Asset to Work Order Due to Different Contact and Company

          Hello Zoho Team, I’m facing an issue in our environment related to asset linking in Work Orders. Here’s the situation: When our engineers go for field activities, they initially create the Work Order using the salesperson’s contact details. After completing
        • I NEED MORE CUSTOM FIELDS!!!

          Why can I only have 60 custom fields! It's not enough. I want another 100 extra custom fields to do what's necessary for my business! I'm sure I can't be the only one with this problem!!! How hard would it be to fix this? Just fix it for me please at
        • Zoho Webinar et Zapier : de la prise de rendez-vous aux relances — une automatisation performante

          Organiser un webinaire réussi et gérer efficacement les participants peut être un véritable défi. Avec Zoho Webinar et Zapier, vous pouvez rendre vos processus plus simples. Vous gagnez du temps en automatisant les tâches répétitives. Résultat : une expérience
        • Ticket Stages Report

          From data to decisions: A deep dive into ticketing system reports Ticket stages refer to the series of transitions from the moment a support ticket is created until it is closed. It moves through various stages based on the actions taken at each preceding
        • 【参加無料】今年最後のZoho ユーザー交流会|東京・大阪・名古屋で開催! 活用事例&ユーザー同士の情報交換

          ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 11月に東京、大阪、名古屋の3都市でZoho ユーザー交流会を開催します! 毎回ご好評いただいている本イベントでは、実際の Zohoユーザーによるリアルな活用事例の共有や 参加者同士でノウハウを交換し合うグループワークを予定しています。 「他社の活用を参考にしたい」「Zoho をもっと使いこなしたい」方にぴったりの場です。 初参加の方もぜひお気軽にご参加ください! ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
        • Slow Performance on desk.zoho.com. 11/3/2025

          I’m not seeing any active service alerts for desk.zoho.com, but everyone on our account is currently experiencing very slow load times when opening or navigating tickets. We’ve already tried the standard troubleshooting steps — clearing cache and cookies,
        • Create View to See Tickets Closed within the last 3 days

          I'm trying to create a view in Zoho Desk that shows me "recently closed ticket," which I will define as tickets closed in the last 3 days. I want this view to update so that whenever I click to view it is recalculates and shows me tickets closed within
        • Recurring Events Not Appearing in "My Events" and therefore not syncing with Google Apps

          We use the Google Sync functionality for our events, and it appears to have been working fine except: I've created a set of recurring events that I noticed were missing from my Google Apps calendar. Upon further research, it appears this is occurring
        • Dissociate account from contact

          Hello, When I make the call through the API to "Dissociate account from contact" using, /api/v1/contacts/**integer**/accounts/**integer**/dissociate I get this response back, 422Unprocessable Entity (WebDAV) (RFC 4918) { "errorCode": "INVALID_DATA", "message":
        • Zoho Desk and Zoho People Integration - is it possible in order to alert whether an agent is available

          Hi, We use Zoho People for our employees to log absence (Paid Time Off etc). I was wondering if it was possible that this information can be shared in to Zoho Desk, so that when allocating a ticket to an agent, if they are on leave there is an onscreen
        • Add Save button to Expense form

          A save button would be very helpful on the expense form. Currently there is a Save and Close button. When we want to itemize an expense, this option would be very helpful. For example, if we have a hotel expense that also has room service, which is a
        • Call transcrition working for ringcentral?

          I don't see anything about what telephony providers can be used. The Zoho support person A said that RingCentral isn't supported. Zoho support person B said that it works, just make sure the call recording link works. Excellent instructions here: Call
        • How to Send Email from within a custom module (with or without an email template)

          It is possible to send an email from the Deals module. However, I can't find a way to send an email from any of our custom modules. I have tried adding an email field to the modules (even though we don't really want one or need it there). That doesn't
        • Zoho Inventory - Managing Items With Multiple Suppliers

          Hi community, I'm working on a project at the moment for a car parts wholesale business. Each Item (part) has its own original manufacturer part number (sometimes more than one part number for the same item). When purchasing parts from 3rd party suppliers,
        • How do I see the total leads during a certain period?

          I understand I can get the count of leads and potentials but the total number of leads in a certain period should be equal to Leads+potentials because when we convert a lead it gets moved to potentials and no longer exists there. is there a way i could
        • Where is the Global Search field?

          I am looking for an alternative to SF.com. Zoho CRM seems to be work fine, and be customizable in terms of the fields and reports. But there's one big thing missing and it's going to prevent us from using it: there's no global search box at the top of
        • Keeping start and end time logged, when using the timer

          As it seems to be now: I sometimes forget to stop and restart the timer, when switching projects. And switching between projects happens upto 10 times a day. Since there's no indication to when a timer was started or stopped, I have to guess how many hours I have to remove from one project and add it to another.
        • API 500 Error

          Hello amazing ZOHO Projects Community, I get this message. How can we solve this? { "error": { "status_code": "500", "method": "GET", "instance": "/api/v3/portal/2010147XXXX/projects/2679160000003XXXX/timesheet", "title": "INTERNAL_SERVER_ERROR", "error_type":
        • In place field editing for candidates

          Wondering about any insight/best practices for efficiently updating candidate records while reviewing them in a Job Opening pipeline. We can do in-field editing (e.g. update job title or City) only when we have the full candidate record open, however
        • Default tax type for mileage?

          Where we are, mileage includes a government tax. Is there any way to set a default tax for the Personal Car Mileage category of expense? (Or any other way?)
        • Cliq File Upload

          While uploading large file like 500MB, it takes time, that fines. But if you resize window or move window in other screen, that uploading disappears. After upload complete & sent it will be visible
        • Constant color of a legend value

          It would be nice if we can set a constant color/pattern to a value when creating a chart. We would often use the same value in different graph options and I always have to copy the color that we've set to a certain value from a previous graph to make
        • What's New in Zoho POS - October 2025

          Hello everyone, Welcome to Zoho POS's monthly updates, where we share our latest feature updates, releases, changes, and more. Let’s take a look at how October went. Process returns for refunds, exchanges, or offer store credit Returns and exchanges can
        • Zoho Connect Module in Zoho Trident

          Hi I really like where Zoho Trident is going. Having Mail and Cliq in one place is especially powerful. However, Zoho Connect really needs to be included to make this a true communication and collaboration hub. I would like to request that Zoho Connect
        • File Field Validation

          Hello all, We are tracking our customer NDA agreements in our CRM and have created 2 fields to do so, an execution date field and a file upload field. I want to create a validation rule to ensure that when the execution date field is populated that the
        • 100 record view limitation

          I have just migrated from another CRM and am starting in ZOHOcrm with over 5000 contacts. It seems that my searches and sorts are limited to 100 live records....or am I missing something. This seems to be very limiting...in a lot of scenarios (mass email,
        • Next Page