Kaizen #194 : Trigger Client Script via Custom buttons

Kaizen #194 : Trigger Client Script via Custom buttons



Hello everyone!

Welcome back to another interesting and useful Kaizen post.

We know that Client Scripts can be triggered with Canvas buttons and we discussed this with a use case in Kaizen#180. Today, let us discuss how to trigger Client Script when a Custom Button is clicked. Using this, you can execute Client Script when a custom button is clicked.

In this post,


1. Event Details 
2. Supported Pages
3. Use Case - Export Subform Rows to Zoho Sheet in a Single Click!
4. Solution
5. Summary
6. Related Links



Client Script support for Custom Buttons opens up possibilities for automation, personalization, and enhanced user interactions in Zoho CRM when a custom button is clicked.
Here is a detailed walkthrough to help you understand it better.

1. Event Details 

The Button event triggers the Client Script when a custom button is clicked. Each time this event is invoked, the context argument is passed to the Client Script. The context contains information about the page from which the button was clicked.


Click here to know more about Client Script Events.

2. Supported Pages

A Custom Button can be placed in different positions based on the Page.


You can add a  custom button in the Util Menu, in Each Record or in the Mass Action Menu of the List Page.


Also, a Detail Page can have a custom button either In Record or in the Related List. Click here for more details about the different possible positions of a custom button.

The following table lists the supported pages and the corresponding context argument, which provides different details based on the page type.


To create a Client Script and make it trigger when a custom button is clicked, first create a Custom button and associate it with a Client Script as shown in the following image.


 Click here to view the steps to create a custom button and configure a Client Script. 

Note:

You can configure the Client Script only from the Buttons page to trigger it when a user clicks a custom button, and not the usual way of Creating Client Script via setup page. Once a script is created, it can be edited and updated from the Client Script setup page

3. Use Case - Export Subform Rows to Zoho Sheet in a Single Click!

Zylker manufactures medical instruments, and its sales representatives frequently need to share bulk order details with distributors and hospital partners using Zoho Sheets. These details such as product names, quantities, and prices are captured in a Subform on the Purchase Order Detail(Standard) Page.
To simplify this, the admin wants to add a custom button called "Export Products" on the Purchase Order Detail Page. When clicked, it should export the Purchase Items from the Subform and move the content to the specified sheet.

4. Solution

To export subform rows to Zoho Sheet with a single click, you can add a custom button to the Detail Page of the record. When clicked, a Client Script will be triggered to fetch the subform data from the Detail Page and pass it to a Function that uses zoho.sheet.createRecords() to insert data into Zoho Sheet.

Here’s how to implement this:

  • Add  “Export Products” custom button on the Detail Page.
  • Add the script to collect subform rows which invokes the Function.
  • Write a Function to create entry in Zoho Sheets  

A. Add “Export Products” custom button on the Detail Page.

  • Go to Setup → Modules and Fields under Customization.
  • Select a Module as Purchase Order.
  • Click on Buttons → Then click + New Button.
  • Enter Button Name and select Action Type as "Client Script"
  • Choose Button Position and Layout details as shown in the following image.
  • Click Create in Configured Client Script, enter the script, and click Add.
  • Select the profiles for which these buttons should be visible.
  • Click Save.



B. Add the Script to collect subform rows and invoke the Function

Use the following Client Script when you configure the custom button.

  1. var casesheetid = ZDK.Client.getInput([{ type: 'text', label: 'Enter the Sheet ID' }], 'Sheet details', 'OK', 'Cancel');
  2. if (casesheetid == null) {
  3.         ZDK.Client.showAlert("Enter the *Case Sheet ID - Import* to import data");
  4.  }
  5. var purchase_items = ZDK.Page.getField('Purchase_items).getValue();
  6. ZDK.Client.showLoader({type: 'page', template:'spinner', message: 'Export in progress, please wait'});
  7. var c=1;
  8. if (sheetid == null) {
  9.     ZDK.Client.hideLoader(); 
  10.     ZDK.Client.showAlert("Enter the *Case Sheet - Export* ID to export data");
  11. }
  12. purchase_items.forEach((r,i) => {
  13.             try {
  14.                resp = ZDK.Apps.CRM.Functions.execute("csvWrite", { "Product_Name": r.Product_Name.name, "List_Price": r.List_Price, "Discount": r.Discount, "Total": r.Total,"Sheetid":casesheetid }); }
  15.             catch (error) {
  16.                 c = 0;
  17.                  ZDK.Client.hideLoader(); 
  18.                 ZDK.Client.showAlert("Unexpected issue occured while adding data in row number "); }
  19.     });
  20.     ZDK.Client.hideLoader(); 
  21.     if (c) {
  22.         ZDK.Client.showMessage("Export completed. Please check the Sheet");
  23.     }
  24.     else
  25.     {
  26.        ZDK.Client.showMessage("Unexpected error "); }}

In this code, several ZDKs are used for various purposes. Click on the ZDK hyperlinks to learn more.


Note

The Client Script you intend to link with the button will be saved only after the custom button is saved.

C. Write a Function to create entry in Zoho Sheets 

  • Go to Setup > Developer Hub > Functions.
  • In the Functions page, click + Create New Function.
  • Choose the category as Button.
  • Click Create.
  • In the Create Function page, enter a name as csvWrite and description for your function.
  • Enter the following function code and click Save.
  1. string standalone.csvWrite(String product,String qty,String up,String amt, String Sheetid){
  2. queryData = Map();
  3. writeData = Map();
  4. header = Map();
  5. writeData.put("Product",product);
  6. writeData.put("Quantity",qty);
  7. writeData.put("Unit_Price",up);
  8. writeData.put("Amount",amt);
  9. SheetData = zoho.sheet.createRecords("Sheetid","Sheet1",writeData,queryData,"sheetconnection");
  10. return SheetData;
  11. }

Click here to know more about zoho.sheet.createRecords().

In the code above:
  • sheetconnection refers to the name of the Zoho Sheet connection, which must have the scopes: ZohoSheet.dataAPI.UPDATE and ZohoSheet.dataAPI.READ.
  • Click here to know how to create a Connection with the required scopes.
  • sheetid is the unique identifier of the Zoho Sheet, available in the sheet’s URL.
  • Sheet1 represents the name of the worksheet (i.e., the tab name shown at the bottom of the Zoho Sheet).
  • Now, when the custom button is clicked, the Client Script is triggered. It prompts for the Sheet ID, fetches the contents of the Purchase Order subform, and invokes a function that writes the content to the Sheet.
Here's how the Client Script works.



5. Summary

In this post we have seen,
  • What is a Button event?
  • How to configure Client Script for a custom button
  • How to write data into Zoho Sheets from Client Script
  • How to create a Function and call it from Client Script

6. Related Links


We are thrilled to be nearing the 200th post in our Kaizen series. As we approach this exciting milestone, we would love to hear from you. Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your input helps us improve and shape the series to serve you better.

Please take a moment to share your thoughts using ✨ this form 

We hope you found this post useful!

Happy Client Scripting! 😊

      • Sticky Posts

      • Kaizen #226: Using ZRC in Client Script

        Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
      • Kaizen #222 - Client Script Support for Notes Related List

        Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
      • Kaizen #217 - Actions APIs : Tasks

        Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
      • Kaizen #216 - Actions APIs : Email Notifications

        Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
      • Kaizen #152 - Client Script Support for the new Canvas Record Forms

        Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved

        • Recent Topics

        • Error AS101 when adding new email alias

          Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
        • email association with CRM

          Why is it 2024 (almost 2025) and Zoho has not figured out how to integrate email with CRM? It is so inconsistent at associating emails within CRM. I am an attorney. I have clients and work with other attorneys. Attorney John Doe is associated with multiple
        • Credit Note for Shipped and Fatoora pushed invoices

          We have shipped a Sales Order and created an Invoice. The Invoice is also pushed to Fatoora Now we need to create a credit note for the invoice When we try it, it says we need to create a Sales Return in the Zoho Books, we have already created a Sales
        • FSM - Timesheet entires for Internal Work

          Hi FSM Team, Several of my clients have asked how they can manage internal timesheets within Zoho FSM. Since their technicians already spend most of their day working in FSM, it would be ideal if they could log all working hours directly in the FSM app.
        • Add a way of clearing fields values in Flow actions

          It would be great if there was an option to set a field as Null when creating flows. I had an instance today where I just wanted to clear a long integer field in the CRM based on an action in Projects but I had to write a custom function. It would be
        • Role Management

          I am creating an analytics dashboard for a company that will be utilized by its various departments such as Finance, Marketing, and HR. My goal is to design the dashboard with separate tabs for each department. Additionally, I plan to implement role-based
        • Highlight a candidate who is "off limits"

          Hello: Is there a way to highlight a candidate who is "off limits"?  I would like to have the ability to make certain candidate and / or Client records highlighted in RED or something like that.   This would be used for example when we may have placed a candidate somewhere and we want everyone in our company to quickly and easily see that they are off limits.  The same would apply when we want to put a client or former client off limits so no one recruits out of there. How can this be done? Cheers,
        • Announcing new features in Trident for Windows (v.1.37.5.0)

          Hello Community! Trident for Windows just received a major update, with a range of capabilities that strengthen email security and enhance communication. This update focuses on making your mailbox safer and your overall email experience more reliable.
        • Early Payment Discount customize Text

          Hi, I’m currently using Zoho Books and am trying to customize the standard “Early Payment Discount” message that appears in the PDF invoice template. I’ve reviewed the documentation here: https://www.zoho.com/books/help/invoice/early-payment-discount.html
        • Deprecation of SMS-based multi-factor authentication (MFA) mode

          Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer
        • DKIM Now Mandatory - Changes to Zoho Forms Email Policies

          Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering
        • Call description in notes

          When completing a call, we type in the result of the call in the description. However, that does not show up under the notes history on the contact. We want to be able to see all the calls that have taken place for a contact wihtout having to go into
        • Email Address for Contact not Populating

          When I click "Send Mail" from a Contact's page, their email address does not auto populate the "To" field. How do I make this happen?
        • New in CRM: Dynamic filters for lookup fields

          Last modified on Oct 28, 2024: This feature was initially available only through Early Access upon request. It is now available to all users across all data centers, except for the IN DC. Users in the IN DC can temporarily request access using this form
        • Why hybrid project management might be the best fit for you?

          Project management techniques are designed to equip teams with proven methods for easy and efficient project execution. While management teams may have apprehensions about adopting the hybrid method of project management, we’ve compiled the top reasons
        • Allow all Company Users to view all projects, but only owner/admins can change projects

          I was wondering if there was a permission setting I could adjust to allow all our company users to see all projects created. Then, only the project owners and admins with the change permission. Thanks
        • Fail to send Email by deluge

          Hi, today I gonna update some email include details in deluge, while this msg pops up and restrict me to save but my rules has run for one year. can you tell me how to use one of our admin account or super admin account to send the email? I tried to update
        • Seeking help to be able to search on all custom functions that are defined

          Hello I have a lot of custom functions defined (around 200) and i would like to search some specific strings in the content of those. Is there a way to accomplish that? If not, is there a way to download all existing custom functions in some files locally
        • Totals for Sales Tax Report

          On the sales tax report, the column totals aren't shown for any column other than Total Tax. I can't think of a good reason that they shouldn't be included for the other columns, as well. It would help me with my returns, for sure. It seems ludicrous
        • Add Bulk Section / Grid Layout Duplicate Feature in Zoho Forms Builder

          Currently in Zoho Forms, users can only duplicate individual fields. There is no option to duplicate an entire section or two-column/grid layout with all internal fields. This becomes inefficient when building structured forms such as Family Details,
        • Leistungsdatum in Rechnungen (Zoho Books)

          Hallo, ist es irgendwie möglich den Leistungszeitraum in der Rechnung aufzuführen? Beste Grüße Aleks
        • Zoho Trident Windows - Streams Not Visible

          Namaste We’re having an issue with Streams not being visible in Trident (Windows), which is important for us as we share many emails internally. It appears that the feature to show Streams above the Inbox folder, as seen in the default mailbox view, is
        • Sales IQ Chat Widget is Only Displaying Last Name

          Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
        • Shopify - Item sync from Zoho Inventory

          Hi team, We’ve connected Shopify with Zoho Inventory. We want that when an item is created in Zoho Inventory, it must create a product in Shopify. But currently, new items created in Zoho Inventory are not getting created in Shopify even after clicking
        • Bulk upload image option in Zoho Commerce

          I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter
        • Is it possible to setup bin locations WITHOUT mandating batch tracking?

          Hi fellow zoho users, I'm wondering if anyone else has a similar issue to me? I only have some products batch tracked (items with shelf life expiry dates) but I am trying to setup bin locations for my entire inventory so we can do stock counting easier.
        • Kill zoho meeting

          Saying the quiet part out loud. Can zoho please just give up on the idea that they can make a meeting platform and just make our workplace licenses cheaper when you remove it so people can switch to zoom or teams. Tired of the excuses, you guys cant make
        • Utilisation de Zoho en conformité avec l’article 286 du Code général des impôts (CGI)

          Cher(e) client(e), Conformément à l’article 286 du Code général des impôts (CGI) impose aux entreprises assujetties à la TVA d’utiliser des systèmes de caisse ou de gestion commerciale certifiés lorsqu’elles enregistrent des ventes à des particuliers.
        • Unable to Create Task as a Support Administrator

          Hello! I want to ask for help regarding creating tasks within the tickets. I am by default the Support Admin. I should be able to create tasks or activities right? But there's a prompt that I need to contact the Administrator. See photos for reference.
        • Introducing Forms in Zoho Sheet

          We hereby bring you the power of ​forms in Zoho Sheet. ​Now, build and create your own customized forms using Zoho Sheet. Be it compiling a questionnaire or rolling out a survey, Zoho Sheet can do it all for you. Forms is an excellent feature that helps you collect information in the simplest of ways and having it in Zoho Sheet takes it a notch higher. Build Simple yet Powerful forms Building forms using Zoho Sheet is fairly simple. The exclusive 'Form' tab lets you create one quickly. Whether you
        • Layout one survey question in a time & redirect next Page based on previous response

          I have doubt while, I am scripting survey on the Zoho where I redirecting to next page based on my previous response but didn’t get success on this. Please help me on this and tell me how I layout one survey questions in a time when I submit response
        • Zoho Bookings form pre-filled with Zoho Forms in

          Hi, I've got a contact page on my website and I'd like to have the option to book an appointment (redirected to zoho bookings page) after an option is submitted on the contact form. how would I go about doing this? thanks
        • Support “Other” Option with Free Text in Dropdown Fields

          Hello Zoho Bookings Team, Greetings, We would like to request an enhancement to the registration form fields in Zoho Bookings, specifically for dropdown fields. Current Limitation: At the moment, dropdown fields do not support an “Other” option that allows
        • Sending automated messages that appear in the ticket's conversation thread

          Good morning, esteemed Zoho Desk community, warm greetings Today I am here to raise the following problem, seeking a solution that I can implement: I need to implement an automation that allows me to send reminder messages to customers when I am waiting
        • Introducing parent-child ticketing in Zoho Desk [Early access]

          Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
        • Payment Card or Identity form-fill from Vault?

          Hello! I'm working on replacing Bitwarden with Vault and one issue I've run into is that I can't find any option to fill address and payment forms from Payment Card or Identity info that has been saved in Vault. Is there a way to do this? Is it a planned
        • Ability to add VAT to Retainer Invoices

          Hello, I've had a telephone conversation a month ago with Dinesh on this topic and my request to allow for the addition of VAT on Retainer Invoices.  It's currently not possible to add VAT to Retainer Invoices and it was mutually agreed that there is absolutely no reason why there shouldn't be, especially as TAX LAW makes VAT mandatory on each invoice in Europe!   So basically, what i'm saying is that if you don't allow us to add VAT to Retainer Invoices, than the whole Retainer Invoices becomes
        • Time Log Reminder

          Tracking the time spent on tasks and issues is one of the most important functions of a timesheet. However, users may forget to update the time logs because they have their own goals to achieve. But, time logs must be updated at regular intervals to keep
        • [Early-access] Introducing Zoho's CommandCenter - Cross-Zoho business process automation

            Resources to help Webinar recording | Documentation  Feature Restrictions Currently available on early-access only for US data center accounts Features Role CommandCenter as a Service uses signals across Zoho services to propel the movement of records
        • Tip #58- Accessibility Controls in Zoho Assist: Learning- 'Insider Insights'

          Learning should be clear and interruption-free for everyone. Timely feedback plays an important role in helping users understand actions as they happen, without breaking their focus. In this post, we’ll explore the final section of Accessibility: Learning.
        • Next Page