Open A.I assistant Connect with Zoho Desk instant Message Conversations
I would like to know how do I connect my instant messenger in Zoho desk with my Open A.I Gpt Assistant. this is very easy to setup using the Salesiq Zobot but when it comes to Zoho Desk i cannot figure how to make the connection.
Ideal workflow
Customers starts Chat[Facebook Messenger/ Telegram / Messenger] >> Zoho desk BOT sends chat >> OpenA.I Assistant
OpenA.I Assistant Responds >> Zoho desk BOT sends Reply >> Zoho desk IM Channel >>Facebook Messenger/ Telegram / Messenger]
Ideal workflow
Customers starts Chat[Facebook Messenger/ Telegram / Messenger] >> Zoho desk BOT sends chat >> OpenA.I Assistant
OpenA.I Assistant Responds >> Zoho desk BOT sends Reply >> Zoho desk IM Channel >>Facebook Messenger/ Telegram / Messenger]
Topic Participants
Clarke
Shivani | Zoho Desk
Ajith(AJ) | Zoho Desk
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