Spotlight 28: Streamline session management using hosts

Spotlight 28: Streamline session management using hosts



Anyone who’s hosted an event will know how unpredictable they are and how chaotic they can get. That’s why a lot of time is spent in planning every aspect of the event—team members are given defined roles, everything is checked and rechecked, and speakers are advised to rehearse their lectures. This has only gotten more complicated with the onset of virtual events. Now members aren't just spread across a venue—rather they’re spread across cities and even countries.
 
When it comes to event management, one duty of event planners is ensuring that sessions run smooth and on time. For this, Backstage allows you to assign hosts and co-hosts for sessions. This way, only those select few members of your team will be able to start and manage sessions during the event. Adding hosts benefits your event (and session) in two ways. First, it tells your team who is in charge of running a particular set of sessions, and second, it guarantees that unauthorized people won't start a session by mistake. Here’s how you can assign and manage hosts for onsite and online events in Backstage.
 

Onsite events

When you organize an onsite (or in-person) event via Backstage, you'll be asked to assign hosts for each session hall wherein a host can start and run all sessions that take place in that hall. You can add these session halls when creating the event’s program in the Agenda tab of the Microsite Builder. A point to note here is that if your session is not assigned a hall, you won’t be able to add a host for it. This means the session can’t be started on the event day. So make sure you add a hall for all your sessions.
 

 
Once that’s done, go to the Hosts tab in the Manage dashboard. Here, you can assign a host and co-hosts for each hall. Also, a member can only be a host or co-host for one hall. On the day of the event, the host or co-hosts will be able to start all sessions hosted in that particular hall from the Present sessions tab of the Conduct dashboard.
  

Online events

For online (or virtual) events, things are done a little different. Instead of halls, hosts will be assigned for each track. Here again, go to the Hosts tab in the Manage dashboard to assign a host and co-hosts for each track. Like with onsite events, hosts can start all sessions in their respective track on the event day from the Present sessions tab of the Conduct dashboard.
 

 
If you’re using our built-in webcast service, Backstage OnAir, you can add any member on your team as a host. However, if you’re using one of our integrated webcast services—be it Zoho Meeting or Zoom Webinar—only Backstage members who are a part of that webcast service’s account can be set as hosts. So make sure you add them to your Zoho Meeting or Zoom account before assigning them as a host. Finally, sessions will be synced with your integrated webcast service only after you assign hosts.
 
Assign hosts for your sessions and get them running without a hitch. Subscribe to our forum to be updated with the latest Backstage news. If you have any feedback or questions, please write to us at support@zohobackstage.com.
 
Happy organizing! 




        • Recent Topics

        • Enhanced Email Signature Folding

          We have departmental signatures setup which are great, however, when viewing ticket details, it gets very overwhelming when scrolling though threads and conversations where you scroll past ten different signatures of your own team, then ten signatures

        • How to add formatting in zoho.cliq.postToUser(...) message?

          In a CRM Deluge function, I'm trying to use the message formatting guidelines given here: https://www.zoho.com/deluge/help/cliq/posting-to-zoho-cliq.html#message-formats My message is: message: #Title text. The result in Cliq is: #Title text. (no large

        • How to add line breaks in zoho.cliq.postToUser(...) message?

          In a CRM function using Deluge I'm sending this message and attempting to add some line breaks but they are ignored. Is there another way to add these breaks? My message: message: New urgent task\nDescription \nThis is a fake description.\n A new line?

        • Zia Agents/End of Day Reports

          As a manager or owner it would be nice if Zia analyzed today's (or this week's tickets) and gave an end of the day report to management team. - what important tickets were worked on or submitted today? - what agents were unproductive today and answered

        • Project Cost Tracking

          I see there are questions/concerns that Zoho doesn't track costs to a tasks in a project. We are a manufacturer and are in the early stages of tracking costs to project. I would like to expand out the COGS Chart of accounts in Books and record costs via

        • How to record if the payment made is return due to transaction failed.

          So there is Bill of $2000, and a payments made transaction to clear the bill. The amount is actually deducted from bank account. However, a few days later, I found the bank returned only $1750 cause there are $250 bank service charge for this failed transaction.

        • Help Center Customization UI

          The customization screens for the help center needs the UI improved. It looks straight out of 2004. The Zoho Desk normal UI is great. All it takes is uniform fonts and colors across all parts of the tool... I compare this to Zendesk Guide.

        • Este domínio já está associado a esta conta

          Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.

        • I need some help in Expenses Per Diem Policy

          this is my script written for restricting the PerDiem Components. Say if Lodging and Per Day Allowance both is selected from Per Diem Page then the report should gets auto rejected. When Im trying to executing it says the following error {"code":11,"message":"The

        • Adding Photos to Dashboards on Zoho Analytics

          I am creating a dashboard to showcase data from survey results from focus groups. I am creating a focus group participant profile tab where it is filtered by the name of the participant and showcases information about them using KPI widgets. I am running

        • What is the difference between Retainer invoice and Advance Payments?

          Retainer invoice seem like they are just advance payments with extra details. Instead of creating a Sales Order with order details, a retainer is created. It feels like they are a workaround to link advance payments with sales orders. Is there any advantage

        • Exporting record notes in bulk

          Hi team, Is it possible to bulk export the notes attached to a record? i.e to a CSV file or otherwise. Our use case is exporting all notes for our lead/account/Deal records. We have another system we'd like to import these notes to but I can't seem to

        • Field customization

          Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based

        • vendors / customers with 2 different address and gst no

          Why can't we have option for more than one address and depending on the state option for more than 1 GST no. ? We have customers / vendors PAN india with different addresses and GST no. for different states.

        • Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

          so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

        • Add multiple Billing Addresses under one GST number

          My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST

        • Zoho Mail API - Upload Attachment

          https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.

        • Unable to create custom fields for shipment order

          I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order

        • Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets

          Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API

        • Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app

          Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are

        • Zoho Forms Not Loading on Website – DNS Resolution Error

          Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu

        • Data backup retention question/

          My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps

        • Basic Apple Watch App

          Sometimes I leave my phone behind. I will get push notifications that tickets are updated etc.. It would be nice to at least view them and do a few basic functions. reassign. public reply. private comment.

        • Look and Feel Uniformity

          Someone needs to go through the mobile app and match the look and feel of the web version. For example, it is global standard to highlight private notes as yellow background hue. Desk does that on web, but not on mobile. Mobile also has an odd blue icon

        • Managing two books in Zoho Books

          is it possible to effectively manage two separate books within Zoho Books? My organization is considering handling accounting for two distinct subsidiaries, and we would like to understand the best way to achieve this within the Zoho Books.

        • Display All Custom Buttons Without Dropdown on Record Page

          In my org's workflow we usually want to do some kind of quick action off of an individual record - i.e. of an individual contact, or individual deal. What we have always found a hindrance is the location of all custom buttons being in the drop down on

        • Zoho Sales Team - Extremely Slow Response Times

          Hi everyone, Has anyone else experienced unusually slow response times from Zoho’s sales team? I sent an email last night, and it’s been nearly 24 hours with no reply. While I understand delays can happen, this seems longer than expected for a sales inquiry.

        • Yodlee Bank Feeds

          I'm well aware of the many bank feed issues out there that haven't been resolved, but I'm looking for information on Rules in relation to bank feeds. U.S based, Bank of America user and prior to Yodlee all of my banking feeds and Rules worked seamlessly.

        • Unable to create custom function

          Unable to create custom function - Please check the screenshot for the details HERE IS THE FUNCTION!! try { // 1. Fetch the details of the approved Bill using its ID billDetails = zoho.books.getRecordById("Bills", organization.get("organization_id"),

        • Need a feature which can validate PAN from Income Tax Portal

          Hello Zoho, We need a feature which can help us validate PAN which is being entered in AR/AP Profiles to check if it is valid and display the name as per Income Tax so as to get rid of incorrect PAN into the systems. Please do the needful Thanks

        • PAN - Aadhar Link Status

          Can Zohobooks also get latest PAN-Aadhar Linking Status from Income Tax Portal ?

        • Canvas translation

          We want to offer our CRM system to our users in English and Dutch. However, it seems that text in our deal Canvas isn't available for translation through the translation file. The same applies to the field tooltips. They don't appear in the translation

        • Are Cadences visible to anyone with Cadence permission?

          When setting up a new Cadence is it possible to restrict its use to a specific user? How can I prevent users from making modifications to existing Cadences?

        • Show my cost or profit while creating estimate

          Hi, While creating estimate it becomes very important to know exact profit or purchased price of the products at one side just for our reference so we can decide whether we can offer better disc or not .

        • Issue on Upload API and href image URL

          Here is my Full API Code , URL : URL: https://desk.zoho.com/api/v1/uploads/659563000000193003/content Headers* Authorization: 'Zoho-oauthtoken 1000.ed5ce2836bf5ba9b946f5ec9************88e73ff4883a3e9c58ffeb7870' orgId: 7586***** RESPONSE{ "errorCode":

        • Issue when downloading a Mail Merged Zoho Writer Document as .docx

          Hi, We are using within Zoho CRM mailmerge to create documents. This results in a Zoho Writer document. When we try to download as a Microsoft Docx file we get following error: "Word experienced an error trying to open the file. Try these suggestions.

        • 【Zoho CRM】ケイデンス機能のアップデート

          ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、ケイデンス機能のアップデートをご紹介します。 ケイデンス機能の2つの強化されたことで、適用と解除のタイミングをより柔軟に管理できるようになり、 よりタイムリーで的確なコミュニケーションが実現できるようになりました。 目次： 1. ケイデンスの再開／最初からのやり直し 2. ケイデンスからのデータ解除タイミングの設定 1. ケイデンスの再開／最初からのやり直し 手動削除、完了、または適用解除条件が満たされた場合など、以前に適用解除されたデータをケイデンスに再適用できるようになりました。

        • Anyone get the OpenAI API to work in Zoho Meeting?

          Has anyone been able to get the OpenAI API to work in generating meeting summaries? I have been trying, but I get an error that says "OpenAI key notes request rate exceeded. Please try again later or upgrade your open AI account." I contacted Zoho support

        • Push Notifications Customization

          There is no way to customize the notifications we get. I would like to be able to get notifications based on if they are assigned directly to me, my team, my department, or perhaps tickets that match a specific criteria (a contact or account is a VIP

        • Announcing Early Access to the next generation of Zoho Desk UI

          Customer service is one of the categories where efficiency and quality of service have to run in parallel, and your team's experience with their helpdesk goes a long way ensuring these aspects are uncompromised. Introducing DOT Design for Zoho Desk -

        • Next Page