Zoho CRM Portal User Timeline History Unavailable

Zoho CRM Portal User Timeline History Unavailable

Hi Support Team,

We have noticed a feature limitation in the Zoho CRM portal. We created a portal for our vendors to edit records directly, but when vendors make updates, the Modified Time and Date fields are not being updated. Additionally, these updates are not reflected in the record timeline, so we cannot track the portal users’ edit history.

Please check if there is any workaround available for this issue. If not, we request that this feature be considered for future enhancements so that edit history made by portal users can be tracked.

Thank you.