Product Updates in Zoho Workplace applications | August 2025

Product Updates in Zoho Workplace applications | August 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this August.

Zoho Mail

Delegate Email Alias

Now you can let other users send emails on your behalf—not just from your primary email address, but also from your email aliases too.

Zoho Sprints Notifications in Zoho Mail

Notifications from Zoho Sprints can now be viewed directly in your Zoho Mail preview pane in Zoho Sprints format, making it easier to stay updated. You can see details, comments, and attachments for any Sprint record without leaving your inbox.

New image annotator in Compose

A new image annotator is now available in Compose. Simply double-click any image to open it and start editing.

Auto-Hide Recipient fields for a cleaner Compose view

When the Auto-hide recipient setting is turned on, the To, Cc, and Bcc fields will be hidden as you start composing your email. This frees up space to help you focus on writing. You will still be able to see how many recipients have been added to each field, even while they are hidden.

Switch Keyboard Shortcuts

Switch to different Keyboard Shortcuts based on other popular email service providers such as Outlook, Gmail and Zimbra Mail. Simply choose your provider from the drop-down menu next to Reset Shortcuts.

Summarize content in Shared Mailbox

With Zia AI integration, you can quickly summarize the entire email conversation in Shared Mailbox using the ‘Summarize’ option in the top left corner of the email preview.

Microsoft To Do tasks import

Easily import all your tasks from Microsoft To Do to Zoho ToDo in Zoho Mail, so you can keep everything in one place without losing any important details or deadlines.

Enhanced Dashboard Sharing Options

You can now share your dashboard data more easily in Admin Reports. In addition to exporting it as a PDF or CSV, you can share files directly via Cliq, add them to WorkDrive, or save them to your device—all in just a few clicks.

Zoho Calendar

Host your Calendar events using Zoho Cliq Meetings

Zoho Calendar's integration with Zoho Cliq enhances two-way sync between the platforms, enabling you to launch audio/video conferences and start Cliq group chat with participants when an event is created. This improves collaboration by automatically linking participants and communication tools to your calendar events with ease.

Hassle-free event sharing using URL

Now share your event details via URL with custom event detail visibility based on your preference (org/public).

Repeat drop-down aligns with your selected day

Repeating an event is now more convenient: The repeat event drop-down auto suggests the preset repeat patterns based on the selected date or day from the grid.

Export Calendar with custom date range

Customize the calendar export with the preferred time range of your choice with the newly added end date support.

Zoho Cliq

Screenshare preview

When you share your screen in a Cliq call or a meeting, you will now see a live preview of what you are sharing. This helps you stay in control and avoid sharing the wrong screen or window.

Stream Live Events with external tools

You can now produce and stream Live Events in Zoho Cliq using external production software through the RTMP protocol. Once you schedule an event in Cliq, you’ll get a stream key and URL to connect with your external service. This lets you create richer, more professional live events and broadcast them directly to your Cliq audience.

Copy and paste any file type

Copy-paste just got better. Along with images, you can now copy and paste PDFs, videos, and other file types directly into the composer.

New information types in DLP

We have expanded the list of sensitive information types supported in Data Loss Prevention (DLP). This includes IDs, phone numbers, and tax identifiers from Vietnam, Hong Kong, Malaysia, the Philippines, and Indonesia. We have also added support for international data like credit card numbers and date of birth, as well as the US National Provider Identifier.

Traditional Chinese (繁體中文) support

你好! Zoho Cliq is now available in Traditional Chinese, making collaboration easier for more teams across Taiwan, Hong Kong, and beyond.

Auto respond from anywhere

We now support auto response in the Cliq mobile app. Set up auto response even from wherever you are to make sure your teammates know why you’re not responding right away.

Zoho Connect

A new and structured organization chart

View how your company is structured at a glance. The new Organization Chart gives you a clear, visual view of roles, reporting lines, and teams.

Zoho Trident

Record audio and video meetings

You can now record audio and video meetings from the Cliq module in Trident, allowing you to revisit important conversations or presentations at your convenience. (Available on both Mac and Windows.

Annotate the shared screen during calls and meetings

You can now annotate the shared screen during one-on-one calls and meetings initiated from the Cliq module in Trident to communicate your ideas clearly with visual cues. (Available on both Mac and Windows.)

Assign a host before leaving meetings

The meeting you’re hosting doesn't necessarily have to end when you have to leave. You can assign another participant to be the host so the conversation can continue after you leave the meeting from the Cliq module. (Available on both Mac and Windows.)

Zoho Vault

Introducing passkey management

We’re excited to introduce passkeys management in Zoho Vault on all fronts web, extensions, and mobile. This new technology offers a simpler, faster, and more secure way to sign in to your online accounts. Now, with Zoho Vault, you can securely store, share, and manage all your passkeys right alongside your passwords and other confidential information, all within one encrypted space.

Introducing SecureForms

Zoho Vault SecureForms makes it easy to collect confidential information from anyone within your organization or external collaborators. Whether you're an educational institution gathering student passwords or a business collecting payment details, SecureForms ensures all data is protected through end-to-end encryption. Once submitted, the information can be instantly imported into your Zoho Vault for secure storage and centralized access.
    • Sticky Posts

    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
    • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

      Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
    • Recent Topics

    • E-File Form 1099 Directly With the IRS From Zoho Books

      The Form 1099 filing season has begun, and businesses are required to e-file certain forms with the IRS to report payments made to vendors and contractors. If your business made qualifying payments during the year, you must e-file the appropriate Form
    • Suggestions for showing subscribed Topics in CRM (contact record)

      We have several Topics set up in ZMA. We also have a sync set up between ZMA and CRM. I'd like to display the subscribed topics on the CRM Contact record. This will allow the Sales team (who uses CRM) to see at a glance what topics a Contact is subscribed
    • Replies sometimes creating separate ticket

      Sometimes when a customer responds to an email coming from Zoho Desk, instead of adding a reply to the original ticket, a separate ticket is created. This happens even though the response subject line contained the ticket number, and the person responding
    • Re-hide fields when option is unselected

      Hi all Can anyone help me with this - when I create a 'show' field rule for when a dropdown option is selected, how to I make it so the 'show' option re-hides if that option is no longer selected?
    • Custom Fields

      There is no way to add a custom field in the "Timesheet" module. Honestly, the ability to add a custom field should be available in every module.
    • Consultant-Only Booking Page

      Zoho Bookings does not allow for Meeting Type OR Workspace-Wide booking pages to be turned off. This is detrimental to organizations that have territory-based or assigned accounts, because if prospects can go to these booking pages and either select the
    • Call result pop up on call when call ends

      I’d like to be able to create a pop up that appears after a call has finished that allows me to select the Call Result. I'm using RingCentral. I have seen from a previous, now locked, thread on Zoho Cares that this capability has been implemented, but
    • Custom Sorting based on other columns in table

      I need the ability to apply custom sorting to a text-based dimension in the X axis where the sorting is based on another column in the table. For example, I have a chart report where the X axis is a text label. I would like to be able to sort those text
    • Feature Request: Enable Custom PDF Layout Editor for All Modules (Including Package Slips)

      Hello Zoho Community and Product Team, I am writing to share a suggestion that would significantly enhance the customization capabilities within Zoho Books. We all appreciate the power of the Custom PDF Layouts (the "New" template engine) that allows
    • Is there a way to invoke deluge function from within a widget?

      Hi! I have custom functions in deluge and I was wondering whether there is any way to call this function through a widget? Something like on click of a button inside a widget, run the deluge custom function. Would this be possible?
    • Can a default task Priority be set?

      The "Priority" field in the Task layout does not allow a default to be set. Is there another way of doing it? Because the current default is "None" and the Zoho Kanban board design has selected this field as critical information to surface by including
    • Adding a threshold to a line chart based on date range

      I have a line chart that is tracking a percentage over time. It also has a filter for 50 different clients. I would like to create a threshold that is based on a portion of the date range. As I understand it, this would be done by adding a column to the
    • Resize Signature field dynamically

      On the tablet, it is perfect. But on smaller mobile devices and PCs, both web and application, it is too small for people to sign. Is there any plan to make the signature field size dynamically in the future update?
    • Super Admin Logging in as another User

      How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working
    • Zoho Creator Application - New User Not able to access the application

      In Zoho Creator, The newly added user not able to access the " Added Application" - User has received the Invitation Email, but while clicking "confirm Account" in the invitation Email, the following error message has appeared. "Sorry! you cannot accept
    • Deleting Salutation Field

      We have updated our lead input screen and 'Salutation' has appeared. This is not visible in the 'Edit Pgae Layout' screen so cannot be moved to 'List of Removed Fields'  Salutation is visible in the list in 'Customization - Fields' however I can only 'Edit' or 'Replace' I cannot delete and I do not need this field on my lead input screen.  Please can you advise how to get rid of this.  Screen shots can be provided if needed.  Thank you Tasha
    • Auto-Generate & Update Asset Serial Numbers using a custom function (Assets Module)

      Hello Team, I’ve been working on a script to automate one of our processes in Zoho FSM, and the core functionality has been successfully implemented. However, I’m encountering an issue related to serial number allocation, which is not working as expected.
    • Zoho Mail iOS app update: Access Delegated Mailbox.

      Hello everyone! You can now access the delegated mailbox from within the iOS version of the Zoho Mail app. To access the delegated mailbox: Open the Zoho Mail app. Go on to the 'Email' module. Tap the profile picture. Choose the delegated mailbox Please
    • How to convert Lead's country field from Text to Pick List

      Hi, I would like to change the default country field in ZCRM from text to pick list. It looks like not I can't delete default country field and recreate it as pick list nor can i create an new custom field country because such a label belong to default field. So what do I have to do? Any ideas? L
    • How create a draft via workflow?

      I wish to create a workflow rule for specific emails that creates a draft response - not an automatic email reply, but just a draft with a set response ready to be verified by an agent who can then manually select recipients. Alternatively, the workflow
    • Function #51: Transaction Level Profitability for Quotes

      Hello everyone, and welcome back to our series! In a previous post, we shared a custom function that could determine the profitability of a Sales Order. Today, we are presenting a similar function that calculates the profitability of a Quote. The setup
    • New feature: Invite additional guests for your bookings

      Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to make
    • Improved Contact Sync flow in Google Integration with Zoho CRM

      Hello Everyone, Your contact sync in Google integration just got revamped! We have redesigned the sync process to give users more control over what data flows into Google and ensure that this data flows effortlessly between Zoho CRM and Google. With this
    • الخصم على مستوى فاتورة المبيعات

      السلام عليكم ورحمة الله وبركاته مطلوب في إنشاء خصم على مستوى فاتورة المبيعات وليس على مستوى البند أريد معرفة الطريقة؟
    • VAT and Taxes option not available

      Dear ZOHO Team , The VAT and Taxes options in my ZOHO books account not available,I tried to find how to enable or check the way to use this option but unfortunately couldn't find it anywhere ,I'm in UAE ,kindly let me know what to do to solve this issue
    • Default Tagging on API-generated Transactions

      If one assigns tags to an Item or Customer, those tags get auto-populated in each line item of an Invoice or Sales Order when one creates those documents. However, if one creates the Sales Order or Invoice via the API (either directly coding or using
    • Direct Feed (Bank)

      Is Direct feed integration for AlRajhi and ADCB bank supported by Zoho Books in GCC/Saudi
    • Sales Order, Invoice and Payment numbers

      Hi zoho friends, it is me again, the slow learner. I'm wondering if there is a way to have it so the Sales order, invoice and payment numbers are all the same? It would be easier for me if they were the same number so there is not so many reference numbers
    • Customer Satisfaction (CSAT) Report

      From data to decisions: A deep dive into ticketing system reports The customer satisfaction (CSAT) report helps teams understand how customers feel about their support experience, identify service gaps, and continuously improve the help desk. It turns
    • Timeline Tracking Support for records updates via module import and bulk write api

      Note: This update is currently available in Early Access and will soon be rolled out across all data centers (DCs) and for all editions of Zoho CRM. The update will be available to all users within your organization, regardless of their profiles or roles.
    • Shifts in Zoho People vs Zoho Shifts?

      Hello Zoho People Team, We hope you are doing well. We are evaluating the Shifts functionality within Zoho People and comparing it to the standalone Zoho Shifts product. We’ve encountered comments and discussions suggesting that the Shifts feature inside
    • Disable fields in During action in Blueprint?

      Hi there. I've tried field disable (setReadOnly(true)) using client script and the event is onMandatoryFormLoad on detail page, assuming it'll work on blueprint fields, but it bears no result. Is this the expected behaviour? That we can't do this yet?
    • Develop and publish a Zoho Recruit extension on the marketplace

      Hi, I'd like to develop a new extension for Zoho Recruit. I've started to use Zoho Developers creating a Zoho CRM extension. But when I try to create a new extension here https://sigma.zoho.com/workspace/testtesttestest/apps/new I d'ont see the option of Zoho Recruit (only CRM, Desk, Projects...). I do see extensions for Zoho Recruit in the marketplace. How would I go about to create one if the option is not available in sigma ? Cheers, Rémi.
    • Subforms and automation

      If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM
    • Allow Managers to Create Shifts for Their Departments in Zoho People

      Hello Zoho People Product Team, Greetings and hope you are doing well. This feature request is related to Zoho People - please don't move it to zoho one! We would like to submit a feature request regarding shift management permissions in Zoho People.
    • Zoho Learn and Zoho CRM integration

      I would like to see an integration between Zoho Learn and Zoho CRM. 1. To be able to add articles in a related list in all modules 2. Zia to suggest related articles in a Deal or Case or Lead 3. Ability to read / search articles during a call / follow
    • Maintain steady traffic to your domain: How Domain Aliasing helps

      Consider this scenario: An organization has its primary domain as administrator.com. Now it wants to shorten its domain to admin.com because it's simpler and easier to remember. However, changing the domain completely can cause the following problems:
    • Why Sharing Rules do Not support relative date comparison???

      I am creating a Sharing Rule and simply want to share where "Last Day of Coverage" (Date field) is Greater than TODAY (Starting Tomorrow). However, sharing rules don't have the option to compare a date field to a relative date (like today), only to Static
    • Workflow rule only allows 10 workflow per module

      Apparently a Zoho professional edition only allows 10 workflow rules per module. This makes workflow allocation literally impossible while allocating potential to different members of the team. I have 15 licenses. Is there a way in which related alerts can be varied? In other words, is it possible to have different related alerts be triggered with different rule criteria. so if I say, if potential is 'x' then trigger related alert 'x' and if potential is 'y' then trigger related alert 'y' Thanks,
    • IF Statement in Zoho CRM Formula Field

      Hi, I am attempting to write a formula field that will give me one result if one statement AND another statement are true, then a different value if the first statement AND a different statement are true, else 0. Stated differently: if account = destination
    • Next Page