Product Updates in Zoho Workplace applications | August 2025

Product Updates in Zoho Workplace applications | August 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this August.

Zoho Mail

Delegate Email Alias

Now you can let other users send emails on your behalf—not just from your primary email address, but also from your email aliases too.

Zoho Sprints Notifications in Zoho Mail

Notifications from Zoho Sprints can now be viewed directly in your Zoho Mail preview pane in Zoho Sprints format, making it easier to stay updated. You can see details, comments, and attachments for any Sprint record without leaving your inbox.

New image annotator in Compose

A new image annotator is now available in Compose. Simply double-click any image to open it and start editing.

Auto-Hide Recipient fields for a cleaner Compose view

When the Auto-hide recipient setting is turned on, the To, Cc, and Bcc fields will be hidden as you start composing your email. This frees up space to help you focus on writing. You will still be able to see how many recipients have been added to each field, even while they are hidden.

Switch Keyboard Shortcuts

Switch to different Keyboard Shortcuts based on other popular email service providers such as Outlook, Gmail and Zimbra Mail. Simply choose your provider from the drop-down menu next to Reset Shortcuts.

Summarize content in Shared Mailbox

With Zia AI integration, you can quickly summarize the entire email conversation in Shared Mailbox using the ‘Summarize’ option in the top left corner of the email preview.

Microsoft To Do tasks import

Easily import all your tasks from Microsoft To Do to Zoho ToDo in Zoho Mail, so you can keep everything in one place without losing any important details or deadlines.

Enhanced Dashboard Sharing Options

You can now share your dashboard data more easily in Admin Reports. In addition to exporting it as a PDF or CSV, you can share files directly via Cliq, add them to WorkDrive, or save them to your device—all in just a few clicks.

Zoho Calendar

Host your Calendar events using Zoho Cliq Meetings

Zoho Calendar's integration with Zoho Cliq enhances two-way sync between the platforms, enabling you to launch audio/video conferences and start Cliq group chat with participants when an event is created. This improves collaboration by automatically linking participants and communication tools to your calendar events with ease.

Hassle-free event sharing using URL

Now share your event details via URL with custom event detail visibility based on your preference (org/public).

Repeat drop-down aligns with your selected day

Repeating an event is now more convenient: The repeat event drop-down auto suggests the preset repeat patterns based on the selected date or day from the grid.

Export Calendar with custom date range

Customize the calendar export with the preferred time range of your choice with the newly added end date support.

Zoho Cliq

Screenshare preview

When you share your screen in a Cliq call or a meeting, you will now see a live preview of what you are sharing. This helps you stay in control and avoid sharing the wrong screen or window.

Stream Live Events with external tools

You can now produce and stream Live Events in Zoho Cliq using external production software through the RTMP protocol. Once you schedule an event in Cliq, you’ll get a stream key and URL to connect with your external service. This lets you create richer, more professional live events and broadcast them directly to your Cliq audience.

Copy and paste any file type

Copy-paste just got better. Along with images, you can now copy and paste PDFs, videos, and other file types directly into the composer.

New information types in DLP

We have expanded the list of sensitive information types supported in Data Loss Prevention (DLP). This includes IDs, phone numbers, and tax identifiers from Vietnam, Hong Kong, Malaysia, the Philippines, and Indonesia. We have also added support for international data like credit card numbers and date of birth, as well as the US National Provider Identifier.

Traditional Chinese (繁體中文) support

你好! Zoho Cliq is now available in Traditional Chinese, making collaboration easier for more teams across Taiwan, Hong Kong, and beyond.

Auto respond from anywhere

We now support auto response in the Cliq mobile app. Set up auto response even from wherever you are to make sure your teammates know why you’re not responding right away.

Zoho Connect

A new and structured organization chart

View how your company is structured at a glance. The new Organization Chart gives you a clear, visual view of roles, reporting lines, and teams.

Zoho Trident

Record audio and video meetings

You can now record audio and video meetings from the Cliq module in Trident, allowing you to revisit important conversations or presentations at your convenience. (Available on both Mac and Windows.

Annotate the shared screen during calls and meetings

You can now annotate the shared screen during one-on-one calls and meetings initiated from the Cliq module in Trident to communicate your ideas clearly with visual cues. (Available on both Mac and Windows.)

Assign a host before leaving meetings

The meeting you’re hosting doesn't necessarily have to end when you have to leave. You can assign another participant to be the host so the conversation can continue after you leave the meeting from the Cliq module. (Available on both Mac and Windows.)

Zoho Vault

Introducing passkey management

We’re excited to introduce passkeys management in Zoho Vault on all fronts web, extensions, and mobile. This new technology offers a simpler, faster, and more secure way to sign in to your online accounts. Now, with Zoho Vault, you can securely store, share, and manage all your passkeys right alongside your passwords and other confidential information, all within one encrypted space.

Introducing SecureForms

Zoho Vault SecureForms makes it easy to collect confidential information from anyone within your organization or external collaborators. Whether you're an educational institution gathering student passwords or a business collecting payment details, SecureForms ensures all data is protected through end-to-end encryption. Once submitted, the information can be instantly imported into your Zoho Vault for secure storage and centralized access.
    • Sticky Posts

    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
    • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

      Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
    • Recent Topics

    • Field Description is very small

      Hello, The field Description in the activity is very small. Why don't try open a new window, or a bigger popup, or increase the width of the "popup". Example:
    • StatusIQ

      Please add StatusIQ to data sources. We using site24x7 and StatusIQ together and site24x7 integration is already there. Thanks and regards, Torsten
    • In Zoho People, the Operations buttons are frequently not visible or do not appear consistently.

      In Zoho People, the Operations buttons are frequently not visible or do not appear consistently. We request you to please investigate and address this issue, as it is affecting daily HR operations and user access.
    • Marketing Tip #14: Increase cart value with product bundles

      Bundling products is a great way to increase average order value while giving customers more convenience. Think “camera + tripod + memory card” or “soap + lotion + bath salts.” Bundles make shopping easier and feel like a better deal. It’s a win-win for
    • Problem with Workdrive folders

      I'm having a problem a problem accessing files in a Zoho work drive folder when using the Zoho writer app. The problem folder appears grayed out in the Zoho work drive window in both the online and writer application. However I can open the folder in
    • Pre-orders at Zoho Commerce

      We plan to have regular producs that are avaliable for purchase now and we plan to have products that will be avaliable in 2-4 weeks. How we can take the pre-orders for these products? We need to take the money for the product now, but the delivery will
    • Can multiple agents be assigned to one ticket on purpose?

      Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
    • Edit default "We are here to help you" text in chat SalesIQ widget

      Does anyone know how this text can be edited? I can't find it anywhere in settings. Thanks!
    • Feature Request: Sync Leave Tracker to Zoho Mail / Calendar or provide option to download information

      Zoho Leave Tracker offers the option to sync the leave Calendar to Microsoft 365 and Google Calendar. Adding an option to sync to Zoho-Mail Calendar would avoid duplication and add significant value for users. An alternative would be to allow users to
    • Compensation | Salary Packages - Hourly Wage Needed

      The US Bureau of Labor Statistics says 55.7% of all workers in the US are paid by the hour. I don't know how that compares to the rest of the world, but I would think that this alone would justify the need for having an hourly-based salary package option.
    • Multiple currencies - doesn’t seem to work for site visitors / customers

      I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would
    • Archiving Contacts

      How do I archive a list of contacts, or individual contacts?
    • How do people handle using Outlook and Zoho Project calendar at the same time?

      We have an ongoing problem in our organisation where we use Zoho Projects to plan all of our projects tasks and that also allows us to look forward using the workload report to see which of our consultants are overstretched etc and which are available.
    • 10GB Email Storage Limits in Zoho CRM

      We’ve had Zoho One for almost 5 years and have always synced our emails from Gmail via IMAP… As of late, we’ve run into issues with our emails not syncing, due to being over the 10GB storage cap… What’s very odd is that we haven’t changed a thing? I know
    • How to set page defaults in zoho writer?

      hi, everytime i open the zoho writer i have to change the default page settings to - A4 from letter, margins to narrow and header and footer to 0. I cannot set this as default as that option is grayed out! so I am unable to click it. I saved the document
    • Enable History Tracking for Picklist Values Not Available

      When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?
    • Vault crashes on Android Devices

      Vault is continuously closing after entering the master password on my Android device. After several attempts I get a system message that says there is a bug in the app. I've uninstalled and reinstalled the app, and cleared the app cache, but nothing
    • ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes?

      ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes? La razón por la cual contraseña estas no deben caducar es porque su actualización depende de mi cliente y no de mí.
    • Camera access

      My picture doesn't appear in a group discussion. (The audio is fine.) The guide says "Click the lock icon on address bar," but I can't find it. Advise, please
    • Are static links available

      I'm still using Zoho Meeting in trial mode. My previous webinar software provided a static link, and I made the mistaken assumption that I could send out my link and start a meeting later. Mass confusion, but my fault. With a paid version do you get a
    • Why is Zoho Meeting quality so poor?

      I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
    • Integration between "Zoho Sprints Stories" and "Zoho Projects Tasks/Subtasks"

      We have two separate teams in our organization using Zoho for project management: The Development team uses Zoho Sprints and follows Agile/Scrum methodology. The Infrastructure team uses Zoho Projects for traditional task-based project management. In
    • Where can we specify custom CSS in Zoho Forms custom theme ?

      I'm using a form with a dark theme. The OTP popup window is unreadable, because for some reason, the OTP popup background fixes color to white, but still takes the font color specified in the custom theme. This ends up as white on white for me, rendering
    • Team Gamification

      Would love to motivate, engage and encourage our team with our social media posts. Would like to include Gamification features of Social Media in Zoho Social or Marketing Automation. And also bring in Social Advocacy tools/tracking/management to these,
    • Sync Data from MA to CRM

      Currently, it's a one-way sync of data from the CRM to MA. I believe we should have the ability to select fields to sync from MA to the CRM. The lead score is a perfect example of this. In an ideal world we would be able to impact the lead score of a
    • Update CRM record action

      Currently, MA only offers a "Push Data" action to push data to a CRM module. This action is built to cover the need to both create a new record and update an existing record. Because it has been implemented this way all required fields on the CRM module
    • Pro Lite Upgrade - Quick Access Tray

      Hello, I was going to upgrade to Pro Lite but the Quick Access Tray feature isn't available for Windows. Of the four features not available for Windows, the QAT is what I'm most interested in. Are there plans to add this feature for Windows anytime soon?
    • Boost your CRM communication with new font types, sizes, and default reply-to options while composing emails

      Hello Everyone, We’re excited to introduce a series of impactful enhancements to the email composer settings in Zoho CRM. These updates enable you to personalize and optimize your customer interactions with greater efficiency. So what's new? Add custom
    • Feature Enhancement Request – Text Formatting Options in Item Description (Zoho Books/Quotes Module)

      Dear Zoho Development Team, Greetings from Radiant360 Integrated Technical Services LLC. We would like to bring to your attention a functional limitation we've encountered within the Item Table / Quote Description section of Zoho Books (and Zoho CRM Quotes).
    • 3 year sick leave cycle

      How do you set up a sick leave cycle for South Africa? In SA the sick works like this for the first 6 months you get 0.83 paid sick days a month, then after 6 months you sick leave balance is reset to 30 days that can be used over a 36 month cycle.  This
    • WorkDrive and CRM not in sync

      1/ There is a CRM file upload field with WorkDrive file set as the source: 2/ Then the file is renamed in WorkDrive (outside CRM): 3/ The File in CRM is not synced after the change in WorkDrive; the file name (reference) in CRM record is not updated (here
    • Is Zoho Communityspaces now part of Zoho One?

      Is Zoho Communityspaces now part of Zoho One?
    • Bigin’s 2025 Evolution: Highlights from 2025 and What’s Ahead in 2026

      Dear Biginners, Wishing you a very happy New Year! As we stand at the cusp of endless possibilities in 2026, we would like to take a moment to reflect on what we achieved together in 2025. Your continued support, thoughtful feedback, and kind words of
    • Send Supervisor Rule Emails Within Ticket Context in Zoho Desk

      Dear Zoho Desk Team, I hope this message finds you well. Currently, emails sent via Supervisor Rules in Zoho Desk are sent outside of the ticket context. As a result, if a client replies to such emails, their response creates a new ticket instead of appending
    • Zoho Desk - Change Time Zone for all users and set default for new user

      Hi,   Is there a way to set a default time zone so that when user creates an account via the Zoho Desk invitation, they don't need to select the time zone via the hundreds of choice?   And, for already created users, can we edit the incorrect time zone selected by the user at the account creation ?   Thanks ! Fred
    • Allow Manual Popup Canvas Size Control

      Hello Zoho PageSense Team, We hope you're doing well. We would like to request an enhancement to the PageSense popup editor regarding popup sizing. Current Limitation: Currently, the size (width and height) of a popup is strictly controlled by the selected
    • Why does Zoho’s diff viewer highlight parts of unchanged lines?

      Hi everyone, I’ve noticed something odd in the Zoho editor’s diff view. When I delete a single line, the diff doesn’t just mark that line as removed. Instead, it highlights parts of the next line as if they changed, even though they are identical. Example:
    • Automating Employee Birthday Notifications in Zoho Cliq

      Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
    • Add deluge function to shorten URLs

      Zoho Social contains a nice feature to shorten URLs using zurl.co. It would be really helpful to have similar functionality in a Deluge call please, either as an inbuilt function or a standard integration. My Creator app sends an email with a personalised
    • form data load issue when saving as duplicate record is made

      Hello. I have a form with a lookup when a value is selected the data from the corresponding record is filled into all of the fields in the form. But the form is loaded in such a state that if any value is changed it will take all of the values pre loaded
    • Next Page