Product Updates in Zoho Workplace applications | May 2025

Product Updates in Zoho Workplace applications | May 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this May.

Zoho Mail

Increased Preset Limit for Reminder and Snooze Options

Preset limits for the Reminder and Snooze options have been raised from 7 to 50 rows, making it easier to view and select from a broader range of time options when setting reminders or snoozing emails.

SecurePass reauthentication alert

When a SecurePass email is kept open beyond its expiration time in Mail, a reauthentication prompt will appear, requiring you to verify your identity again before you can continue accessing the email content.

Generate Cliq summary report

Get a clear picture on how your team is using Zoho Cliq using the Cliq Summary Report in Admin Reports which provides you an all-in-one view of user activity, including messages, calls, meetings, and discussions.

Track meetings with the new Meeting summary report

Stay on top of every meeting in your department with the Meeting Summary Report in Admin Reports. Whether scheduled or created get a quick, clear snapshot of all meetings.

Zoho Calendar

Set your own Calendar sync schedule

For any calendars subscribed through web URL, you can now set the sync period between 4-12 hours. This helps you to stay synced at a regular interval compared to the previous setting of 12 hours. 

Zoho Cliq

Korean language support

안녕하세요! Zoho Cliq is now available in Korean, making it easier for teams in Korea to collaborate in their native language.

Noise cancellation for calls and meetings

Say goodbye to background noise. You can now enable noise cancellation during your calls and meetings for a clearer call experience.

Auto-follow threads

The option to auto-follow threads in channels is now available on the Cliq mobile app. You won’t miss a follow-up, no matter where you are.

Widgets and shortcuts

Enhance your Zoho Cliq experience by adding widgets to your home screen for quick access and using shortcuts to perform actions.

Zoho Connect

Manage task flow with mandatory statuses

Manage task flow with mandatory statuses. Mark key task statuses as mandatory to make sure no crucial steps are skipped before completion.

Smarter task control is here

Now you can assign task status update permissions to specific people so the right person makes the right move at the right time.

Zoho Sheet

Never miss an update with custom email notification settings

Personalize how you stay updated on changes made to your spreadsheets—comments, edits, or both. Choose how often you receive email notifications for those changes with custom email notification settings.

Zoho Show

Introducing the Zoho Show Windows app

Zoho Show is now on Windows—create, collaborate, and present seamlessly from your desktop with all the power of the web version and more!

Zoho WorkDrive

Automate and optimize processes with Workflows

Workflows automate routine, content-specific tasks, helping your team save time, reduce manual effort, and maintain consistency. WorkDrive supports both automatic workflows (triggered by specific events) and manual workflows (started manually by right-clicking a file or folder).

To help you get started quickly, we've enabled three ready-to-use manual workflows (Review, Approval, Review and Approval). You can also use the no-code workflow builder to design and deploy custom workflows tailored to your team’s unique needs.
  • Managing and Tracking Workflows: The Workflows tab in the left panel helps you manage workflows effortlessly. It provides two sections: Waiting for my action and Started by me, ensuring you can keep track of workflows assigned to you and those you’ve initiated.
  • Centralized Workflow Management for Admins: Team admins can access all team workflows from the Admin Console > Workflows, where they can view, edit, delete, or clone workflows, toggle them on or off, and track their activity—all from one place.
Feature Rollout
  • Enabled for new users: The Workflows feature will be automatically activated for all new signups. It will be gradually rolled out to organizations with existing accounts that have not yet used Zoho Writer workflows.
  • Seamless migration for existing users: For organizations that are already utilizing Zoho Writer workflows, our team is working to migrate existing workflows to Zoho WorkDrive Workflows. This ensures a smooth transition to your ongoing processes.
Feature Availability 
  • Default Workflows (Review, Approval, Review and Approval): Available for all plans except WorkDrive Individual plan.
  • Custom Workflows: Available only for WorkDrive Business plan and Zoho One users.

Zoho Trident

View and access delegated mailboxes

Access and manage delegated mailboxes alongside your own. Depending on your permission level, you can view, read, or reply to emails, on behalf of the mailbox owner (Available on Mac and Windows).

Switching the "From" address in the Mail Composer

When composing or replying to an email, you can now change the "From" address directly in the Mail Composer. This lets you choose which email account to send the message from, helping you maintain the right context for your conversations (Available on Windows only). 

Create secure, shareable links to emails

Email permalinks make it easy to quickly access, share, and reference specific conversations without forwarding or searching through your inbox. You can create a permalink to the email you want to share, control who sees it, and set how long it’s available (Available on Mac and Windows).

View and manage .pst files

A .pst (Personal Storage Table) file is an Outlook Data Storage file format for storing local copies of emails, contacts, and calendar events. You can now add these .pst files to Trident to view locally stored email archives without increasing the size of the mailbox(Available on Mac only).
    • Sticky Posts

    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
    • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

      Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
    • Product Updates in Zoho Workplace applications | August 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary
    • Product Updates in Zoho Workplace applications | July 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
    • Recent Topics

    • Profile cannot add tasks, calls or meetings

      Good morning, I have a Profile of users that's called "Standard2" and their module permissions are set as follows: Despite this, one of my users on the Standard2 profile gets this when they try to add a call: Any idea how to fix this? If i bump them up
    • Zoho Developer Community Monthly Digest – April 2025

      Hello everyone, Welcome to this month’s Zoho Developer Community Digest! We’ve lined up an exciting series of technical sessions, product deep-dives, and community conversations to keep you informed and inspired. Don’t forget to check out our resource
    • Dataprep est-ce que zoho est sérieux ??

      Nous venons encore de passer plus de 2 heures avec le support zoho qui est incapable de résoudre le problème rencontré dans la mise en place d'un pipeline de données entre le C>>RM et DataPrep Celà fait 5 mois que nous essayons de faire fonctionner le
    • STOCK COUNT - How is this even possible

      Dear Zoho One, We have a lot of products from Zoho but I really don't understand this. We mainly use ZOHO FSM with ZOHO INVENTORY because we are in service and maintenance for electric charging stations for cars All employees of Zoho FSM have their own
    • Changing sequence of buttons

      How can I change the sequence of these buttons? I want the 'Versturen referral campagne' to be displayed as the default button
    • Unapproved Articles for Review?

      What is this feature and how do I use it? I'm not seeing any option to mark articles as unapproved and needing review.
    • Trying to fetch related list data from deals module

      I need to fetch stage history data which comes in related list in deals module using coql. How can I achieve that? { "select_query": "SELECT Technical_Survey_Date as system_order_confirmation_date, Stage,Created_By, Latest_Quote_Creation_Date,Originating_Source,
    • Stage-Probability Mapping

      How do I answer this question in analytics? What is the Closed-Won percentage of all Deals that reach a given stage? Another way: Of all Deals that reach a given stage (eg. Artwork/Price Quote), what percentage of them become Closed-Won? I want to populate
    • Follow-up Sequences

      For following up with leads based on open/click status.
    • How do I change the sort order of items in the User Filter?

      I have a chart for which I have set a custom sort order for a field. I noticed that in the user filter for this field, the order is shown as alphabetical. It does not reflect the custom sorting that I configured. I even tried selecting the checkbox "Make
    • Automate Zoho Projects Task Data Export and Email Delivery (for Non-Users)

      In many real-world scenarios, we need to share Zoho Projects task updates with clients or team members who don’t use Zoho or don’t have access to the platform. Since there’s no built-in way to export and email tasks directly within Zoho Projects, I put
    • Bulk Add notes

      I think that it's an absolute need and basic feature to add. I know we can import notes from an xls spreasheet, but that's not what I'm talking about. We should be able the same way that we can bulk send email, bulk add activities, we should be able to
    • How to use CRM custom button and client script?

      Here's what I need. I know how to handle each step in isolation. I do not understand how to intercept a Button interaction, pass it to the client-script for the user prompt, and remainder of the processing. User Clicks Button on Details Page Client-Side
    • Match one bank transaction to multiple customer with TDS dedcuction

      Hi team, Just wanted to know. How can i match one bank entry to multiple customer invoices with tds.
    • Zoho Product Sync between Books and CRM is a mess

      The syncing of products between Zoho Books and CRM is completely broken. Why is ZOHO CRM the center of all products? Surely it should be Books or Inventory that is the central focal point of all things to do with a business backend (i.e. not marketing
    • How can i resend a campaign to only one of the recipients on the original campaign

      How can i resend a campaign to only one of the recipients on the original campaign ? Sincererly, Mike
    • Zoho Campaign low open rate

      I have been using Zoho One, Zoho CRM and Zoho Campaign to make my web application, but since I started using zoho campaign to send emails, it has low open rate (actually zero for the latest campaign for 2 days) For people who have more experience or know
    • More Workflow Triggers

      We utilize a lot of workflows in our organization. Recently we've identified two use cases where we would like a workflow to run a function. Upon further checking, the workflow trigger wasn't available, or the only option was to run the workflow more
    • サブフォームアップデート 静的サブフォームについて

      昨年のアップデートにある「静的サブフォーム」の詳細についてご存じの方はおられませんでしょうか? Zoho CRM - 2024年10月〜12月のアップデート https://www.zoho.com/jp/crm/blog/q4-2024-update.html 画像をみると項目を固定できるようですが、2025年5月現在、こちらの USデータセンター環境では設定箇所がみあたりません。 設定方法や設定箇所などご存じの方おられましたら共有いただけると幸いです。
    • IP Address List > Sigma

      We have developed a ZohoCRM extension that utilizes API calls to our server from Deluge scripts and Widgets. Our API server has IP restrictions in place. To ensure successful communication, we require a list of IP addresses utilized by Zoho's platform
    • Have One Custom Function Run After Another Custom Function Finishes - ZoHo Desk

      Hello, From what I'm seeing in ZoHo Desk. If there are multiple custom functions that run when a ticket is initially created, the custom functions seem to run simultaneously. Is there a way to have one custom function finish before starting another custom
    • email templates are a mess with fonts

      Any time I edit a template or adjust the content of an email while using it the fonts change. Previewing does no good as it appears one way but is sent another. for example .. this was made using Tomaha 2nd size with NO BOLDING. and this is what my client
    • New Style for multilevel list numbering

      Hi, in my country most of legal contracts are numbered in top level as First, Second.. (Primero, Segundo, Tercero...). I suggest include this style for multilevel lists. Thanks in advance.
    • integration with Notion

      Hi. I'm tryng to use zapier for syncing notes between Zoho and my Notion Database. But when creating a zap with their models, I get an error wih this kind of message : Step 1 - New Note Card in Notebook in Zoho Notebook request to https://notebook.zoho./%7B%7Bsel_dc%7D%7D/api/v1/notification/filtered/register?JSONString=%7B%22resource_type%22%3A%22NOTEBOOK%22%2C%22filter_type%22%3A%22ID%22%2C%22filter_value%22%3A%22lovap7e4ebb0fdbaf4ac697d9218619d32fbf%22%2C%22action%22%3A%22UPDATE%22%2C%22url%22%3A%22https%3A%2F%2Fzapier.com%2Fhooks%2Fstandard%2F19820952%2Fcf840faec6aa42c5acdf1f5775131ec6%2F%22%7D
    • Is A Coloured Picklist with Dynamic Automation possible?

      Hey All, Just wondering if it is possible to setup a coloured dynamic picklist, Example below. Automating colour for ticket age based on creation date, So it is dynamic and changes as the ticket ages? 24 Hrs > Green 48 Hrs > Orange 72 Hrs > Red
    • Enable Mixed Channels with Employees, Guest Users, and External Users

      Hi Zoho Cliq Team, We would like to request the ability to create a channel in Zoho Cliq that includes all three types of users: Internal employees (organization users) Guest Users (non-Zoho users joining via guest chat) External Users (users from other
    • Associate email to deal and multiple contacts to deals

      Hi any news in how to associate emails to deal and to varios contacts in Bigin CRM? This feature would help in having deal and conversation all in one place so that when we open the deal or contact we have all the information in regard to deal that we
    • Chequered lines in notebooks

      Can the notebooks also be used with chequered lines or only with ruled lines? Or is it only available in blank? Thanks for the info! Greetings Andreas
    • How to add/remove tag to a ticket with function?

      Hi, I have had to create a function in Zoho Desk. However, it appears that the syntax differs from that in CRM. I realized that it is necessary to add organization ID in some commands what is not necessary when you create a funciotn in CRM. Could you
    • Introducing our latest privacy enhancement - Hiding email IDs in Zoho Cliq Networks

      Hello everyone, Zoho Cliq Networks offers a powerful collaboration platform that allows businesses to create dedicated digital workspaces for external vendors, partners, or individuals you want to communicate with professionally without adding them to
    • ERROR CODE554 5.1.8: unable to send message reason 554 5.1.8 email out going blocked

      Dear Zoho Mail Support, It's been nearly 24 hours and we still can't send emails. Our outgoing emails are blocked with the error message "554 5.1.8 Email Outgoing Blocked." This restriction is and will severely impact our business operations and causing
    • Zoho Desk Onboarding Assistance - How to do bulk taging

      Hi How to apply a particular tag to multiple tickets in one go.
    • New Assembly Screen - Doesn't Search by SKU

      When one wants to make an Assembly by clicking the plus sign from the "Assemblies" tab, the first step is to enter the Composite Item that one wishes to assemble. Logical, but the problem is that one cannot search that by SKU, only product name. This
    • CRM Client Script Buttons

      Hello,  Client Script ZDK list button functions, but I am not sure how to interact with them. I tried a few methods of getting the API name for a custom button, but no luck. Any ideas where the button API names are stored?  Also, custom buttons must be
    • Announcement - Custom Function Series

      Hi folks! One of the key attributes of Zoho Books that we're really proud of is the ability to automate your routine accounting tasks in an efficient manner. For most businesses, accounting would involve a set of repetitive tasks that consume a good chunk
    • Zoho CRM Create Client script using Custom Buttons

      Client script has become quite sophisticated and it's really useful. There is a missing simple functionality: To create script should be able to be called in the details page using a custom button. If we have this feature for Field Event, shouldn't we
    • Client Script event on any field of a Detail page

      Hi everyone! I'd like to trigger a Client Script when a user modifies a field - any field - from the Account Details page, how can I do this? I don't want to trigger it on a specific field, but on all of them. Thanks in advance!
    • Move Quote/Deals from a Contact to Another

      In our business contacts often move to different accounts, and it is simple to reassign the contact, but not so easy to move their quotes/deals to another contact at the account they are no longer with. Looking to see if there is a function to move quote/deals
    • Feature Request – Support for Saskatchewan PST Self-Assessment in Zoho Books

      I’d like to suggest a feature enhancement for Zoho Books regarding Saskatchewan PST (SK PST) self-assessment. Currently, when filing the SK PST return using Zoho Books’ return generator, there is a field labelled “Consumption Tax”, which is intended for
    • Connect and Engage On the Go: How Zoho SalesIQ's Mobile App Empowers Sales Teams?

      In sales, timing is crucial. It makes a huge difference. What if a prospect is checking out your pricing page? Or a high-value lead revisits your business' website or mobile app while you're at lunch? You can’t afford to miss that opportunity, and you
    • Next Page