Product Updates in Zoho Workplace applications | October 2025

Product Updates in Zoho Workplace applications | October 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this October.

Zoho Mail

Create Signature from Compose window

You can now effortlessly create a Signature using the Create Signature option available in Insert Signature pop-up. 

Formatting options for Streams comments

Enhance your conversations in Streams by using Rich-Text formatting tools. Simple touches like Bold , Italics, Underline help highlights your points so you can make your comments stand out.

Tree view for Shared Mailbox emails

Effortlessly stay on top of every conversation. You can now expand or collapse email threads using Tree view to get a preview of emails all listed together as a single conversation thread. Plus, the new preview pane highlights key details—like the sender, subject, and timeline—so you get the big picture in seconds.

Export tasks from ToDo

Effortlessly Export all your tasks—both Group and Personal—from Zoho ToDo with a single click using the Export option under More Actions.

Activity Summary report

The Activity Summary report in Admin Reports gives admins a dynamic, visual snapshot of communication and collaboration trends across Mail, Cliq, and Meeting, combining key metrics, usage comparisons, and date-based filters into one powerful, insight-driven dashboard.

Zoho Calendar

Stay updated on every occasion on the go!

You can now subscribe to regional and religious holiday calendars right from the Zoho Calendar app.
Download in App Store!                          Download in Play Store!

Share your calendar in accordance with your organization's policy!

The organization’s admin can now configure the calendar’s public access preference as either “View only Free/Busy” or “View event details” by default; in line with organizational policies.

Zoho Cliq

View participants while sharing or presenting

Now you can see participants at the bottom when you share your screen, present slides, or collaborate on a whiteboard.

Zoho Cliq integrates with Kuando Busylight

Sync your status with Busylight devices to show your real-time availability in the physical workspace. Know who’s available, busy, on a break, at lunch, or offline — all at a glance from your workspace.

For step-by-step guidance on integration, refer to our help doc. To learn more about how Busylight devices enhance team collaboration, check out our blog.

Summarize files in Cliq with ChatGPT extension

Get a quick snapshot of any file shared in Zoho Cliq with the "Summarize this file" action in the ChatGPT extension. Upload a supported file or use the action on any shared file in chat, and the ChatGPT file action will instantly generate a clear, concise summary for you. Once it’s ready, simply click Check Summary Result to view it. 

New and improved Bitbucket extension

Stay on top of your Bitbucket repositories, pull requests, and dashboard with insights into running pipelines, build statistics, successful pipelines, and deployment details. You can check out the extension here.

Resume recordings

Resume watching a recording right from where you left off in the Cliq iOS app.

Zoho Connect

Better collaboration inside groups

Enjoy smoother video meetings, host broadcasts, and search easily within your connect groups.

Smarter writing experience

The content editor now supports the BluePencil extension for instant grammar and spell checks, helping you refine your posts.

Zoho Show

Bring your Zoho CRM data into your presentations in Zoho Show

Zoho Show now lets you pull client details directly from Zoho CRM into your presentations. No more manual entry. Just select the fields you need, and your slides update with the right information.

Zoho Trident

Improve email clarity with native spell checker

Previously, you could use the Zia spell checker while composing an email to ensure that your email goes out error-free. With this update you can now also access the Windows native spell checker to spot errors in your spelling and even suggesting replacements. (Available on Windows)

Alerts for low or muted device audio

Discover when you've gone silent before others do. Trident will now alert you if your device microphone or speaker volume is too low or muted during calls and meetings. (Available on Windows)

Stay aligned across time zones

Both the scheduled and original time zones are now shown while creating and editing events, so you can schedule meetings without second-guessing the timing. (Available on Mac)

Keep your calendar focused

Choose which of your personal, group, and app calendars you want to see, hide the ones you don’t need, and keep your schedule clean and distraction-free. (Available on Mac and Windows)

Meet instantly with Google Meet

You can now create events that include Google Meet links automatically, so you spend less time setting up calls and more time connecting. (Available on Mac)

Get more context for CRM events

Check-in notes are now displayed right in CRM event details, helping you capture richer insights and remember every key detail from your interactions. (Available on Mac)

Save emails as .eml or .html files

You can now save individual emails in HTML or EML formats. HTML files let you view emails offline in a browser, while EML files preserve the full email structure for importing into other email clients when required and to keep an independent backup of critical emails. This helps you archive, share, and manage emails more effectively. (Available on Mac and Windows) 

Steer clear of emails with suspicious URLs

A new security warning now highlights emails with unsafe links or suspicious URLs. This alert helps you identify risky messages and decide whether to open them, enhancing your email security and protecting against phishing or malicious content. (Available on Mac) 

Zoho Vault

Introducing the Zoho Vault Desktop App for Windows

We've launched a dedicated desktop application for Windows users! This new app brings the full power of Zoho Vault directly to your desktop, offering a seamless and native experience for managing your passwords and sensitive data.

Zoho Writer

Interactive pre-filled forms

Turn your merged documents into smart, interactive forms. Add fillable and formula fields to your pre-filled forms so users can check boxes, edit quantities, and see totals update instantly, all within the same document.

Enhanced editing, navigation, and integrations in the iOS app

Edit smarter with image resizing and shortcuts. Navigate documents with ease, open them from Zoho WorkDrive or Zoho Cliq, and convert PDFs to templates.

With semantic search, you can now search and retrieve content in your Zoho Writer documents using similar phrases.
    • Sticky Posts

    • Product Updates in Zoho Workplace applications | December 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this December. Zoho Mail Block emails without notifying the sender Block emails without sending a rejection notification
    • Product Updates in Zoho Workplace applications | November 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
    • Product Updates in Zoho Workplace applications | October 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this October. Zoho Mail Create Signature from Compose window You can now effortlessly create a Signature using the Create
    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
    • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

      Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
    • Recent Topics

    • Getting Project Template List using the REST API

      I am trying to confirm that I can use the REST API to create a project using a project template. The API documentation indicates this is possible by providing the Template ID, but it is not clear at all how to get a list of available Project Templates
    • How to display the CONTACT ID in the Contact page

      Hi, I've seen this conversation below and it is exactly the same question I'm raising now, but unfortunately the last message is not solved https://help.zoho.com/portal/community/topic/show-contact-id-while-editing-contact-form I need to show the ContactId and I don't know how to do this. The last message included in the conversaton shows the way but not it is not completed. "I am sorry by default we do not have the option to show the record ID for the contacts in the field in a record. When you
    • How to change margins in templates

      Hi, I'm new to Zoho Campaigns, and am trying to figure out how to adjust the margins within an email template.  The default margins make the text go all the way to the edges of the page.  Please advise.
    • Create Canvas list view templates from images powered by Zia

      Currently available for all paid editions of Zoho CRM in the US, EU, IN, JP & CN DCs. Designing a personalized CRM interface just got even easier. In today’s fast-evolving digital landscape, AI is transforming the way we work by automating complex tasks
    • Painfully Slow Zoho mail

      Since yesterday Zoho Mail seems to have starting functioning very slowly and having a few bugs. It's slow to open mails, slow to send, slow to change between email accounts. Sometimes clicking on a particular folder (eg Sent folder) stops working and
    • "Wrong password or login" Problem to configure Zoho on MAIL App on my Macbook

      Hi, I'm having problems to configure my e-mail on my MAIL App(Macbook pro). My e-mail is hari@trespontoum.net Actually was working perfectly, and still working on my Iphone. My MAIL App prompt me that my login or password is wrong. I tried to change 3
    • "User already exist in your org"

      Hello, I've just read a discussion about this issue, which didn't solve my problem. I'm trying to add the following emails: sales@kiss-my-boutique.co.uk returns@kiss-my-boutique.co.uk orders@kiss-my-boutique.co.uk I'm getting an error message each time I try and add them. None of them are primary or secondary emails and none of them have been created as users before. I know this as when I try and login and do 'forgot my password' all I get is an error message saying 'user invalid'. Please advise.
    • Operation Not Permitted

      Hi, I have problem in adding user after verifying the domain but it seems like error appeared which is "operation not permitted". For your information, I had delete other domain before did it.
    • Email forwarding setup fails

      I'm trying to set up email forwarding from my Zoho email to my gmail address. I followed the directions to set up email forwarding here: https://www.zoho.com/mail/help/email-forwarding.html. I did only steps 1-6. After doing this, rather than setting
    • Shopify store email issues- Not getting emails

      Hi We have migrated from Microsoft outlook to Zoho back in March, we have a shopify store, the domain is hosted on namesilo, not shopify, I have seen some people here complaining about not getting emails from customers who fill out the contact form on
    • How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.

      How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
    • Invoice Discount Account

      Is there a way to change the account used for Discounts applied to an invoice? The current Discount account (ZB native account) type is an "Income" type. I would like to change it to "Other Income", but that is not possible, I am assuming because it contains
    • Need Inactive accounts to be visible in Reports in Zoho Books

      I N=need Inactive accounts to be visible in Reports in Zoho Books to do recons of the accounts but when i see the same they are not visible in the Accountant - Account Transactions report
    • javax.mail.authenticationfailedexception 535 authentication failed

      Hi, I am facing 535 authentication failed error when trying to send email from zoho desktop as well as in webmail. Can you suggest to fix this issue,. Regards, Rekha
    • Phantom Opening Balance

      While experimenting w/ creating a composite item, Zoho added funds to Petty Cash and added Bank Account equal to previous day's balance. I'm unable to undo the adding of funds. Attaching screenshots of both bank account and petty cash transactions.
    • Importing customer comments and multiple shipto addresses

      I am evaluating Zoho Books and have most of my data imported with two exceptions: (1) Import customer comments - in my current system I have several comments of different types, and I need to bring these into Zoho. Preferably Books customer records, but
    • Detailed Account Reports - Add Running Balance

      When one clicks into an account from a report (say P/L or Balance Sheet), the default reports have the Debit, Credit, and then the Amount. The Amount column (last one) is duplicate information. It would be far better and fit more peoples' use cases if
    • How to Billed from two different GST Numbers

      How to Billed from two different GST Numbers. Suppose ABC & Co had GST registration in Delhi and Haryana and Zoho account is created with Delhi GST Registration number. Now i also want to issue invoice from Haryana GST Registration number. How can i proceed ?
    • Zoho IP blocked by SpamHaus

      ERROR CODE :550 - 5.7.0 Your server IP address is in the SpamHaus SBL-XBL database, bye
    • IMAP Communication Problems - IMAP Down Again

      We are experiencing the same problems over the last week or so that were supposedly 'solved' according to this thread. Zoho Imap Down Again This is affecting attempts to use IMAP on multiple ISPs and users so is definitely narrowed down to Zoho problems.
    • Can't login to Zoho mail

      I'm logged into Zoho but when I try to go in zoho mail I get: Invalid request! The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. I just set up my mx records and stuff with namecheap a few
    • Hotmail is STILL blocking the zoho mail IP

      Greetings, as I already mentioned in my last message, my Zoho IP has been blocked by Hotmail for more than 15 days. Although someone said that the issue was "solved," it still isn't, and this amount of time seems neither normal for a "serious" company,
    • Keyboard shortcut M key

      I'm trying to customize my keyboard shortcuts and assign the "m" key. But it says the key is already assigned. I've looked through all my shortcuts and can't see any assigned "m". When I select an email and press the M key, nothing happens. What is the
    • Manage customer access across multi-brand help centers

      Hello everyone! Managing customer's access across multiple brands has been streamlined with the ability to invite, reinvite, approve, reject, and deactivate contacts individually for each help center brand . This enhancement gives administrators precise
    • White Label certificate

      Hi all, About 72 hours ago, we fulfilled all steps for white labeling (CNAME to point to mail.cs.zohohost.eu), but since then the configuration page is now stuck at "generating certificate" since 3 days. When I execute an NSLOOKUP mail.webfoundry.be it
    • Unusual activity detected from this IP. Please try again after some time

      When i try to create new addresses on my account i am getting this error, it has been 24 hours now and i am still getting this error can anyone help
    • How to add a new domain in my account?

      Probably zoho has the worst UI in the market. Cannot add a new domain to manage a new email address.
    • Report sorting not working

      I make extensive use of Summary reports and Pivot Tables. Most of these reports are structured such that I have several columns of "information" data that I want displayed, followed by one or more "Data" summarizations. For example, I have the following
    • New Enhancements in Wizards

      Dear All, Wizards help you break a long form into a series of smaller forms on different screens, making it less overwhelming. We are thrilled to introduce a couple of enhancements to wizards in Zoho CRM: Enhancements for conditional rules in Wizards
    • Find and Merge Duplicates to trigger webhook

      My sales team uses the Find and Merge Duplicates feature often to cleanup records in the CRM. We use webhooks to signal to our internal tools database when new Contacts are created, updated, or deleted, in order to keep our DB in sync with Zoho CRM. However,
    • Charting the 2025 Voyage: Zoho Invoice's Year in Review

      2025 has been a year of progress, productivity, and purposeful growth for Zoho Invoice. From expanding into new regions to refining everyday workflows, each update was designed to help businesses stay compliant, get paid faster, and work with confidence.
    • How to Hide System-DefinedTemplates in Service Report

      Is there any option available to hide system-defined templates? these templates are causing confusion for field users.
    • WhatsApp Report in Bigin CRM

      Reporting feature for Bigin CRM’s integrated WhatsApp that provides insights such as: Number of WhatsApp conversations closed Number of messages sent and received Number of conversations replied to Response and closure metrics for WhatsApp chats More
    • Issue with Azure DevOps Integration in Zoho Flow

      Hello, All workflows between Zoho Flow and Azure DevOps have stopped working for several days now. Upon further investigation, it seems that the connection to Azure DevOps is no longer directly supported. Indeed, Microsoft has deprecated the Azure DevOps
    • Narrative 16: Simplify with workflows

      Behind the scenes of a successful ticketing system: BTS Series Narrative 16: Simplify with workflows What is a workflow? A workflow organizes business tasks in a defined sequence that makes each step clear to all participants. This ensures work is completed
    • Zoho Invoice Customer Login Portal

      Are there any plans for a customer portal to Zoho Invoice, ala Freshbooks?  I would like customers that I invoice to be able to login to review invoices and invoice history.  I have not switched from Freshbooks for this very reason.
    • Random Leads are being created

      Hi, Every few days I am getting random leads that are being created with no form interactions at all. The email addresses are from obvious spam, such as 'Easymerchantsx'. When I look at the timeline, there is a Visit record and then a Lead Created record,
    • Print a price list or price book

      Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more
    • Bar Chart -- sort X-axis

      Hi! I created a bar chart ("Top 10 Products by Revenue") X-axis: Product Name Y-axis: Revenue Filter: Revenue - Top 10 Here's a picture: http://screencast.com/t/ZTJlZTdkNz The x-axis is sorted alphabetically by Product Name. How can I force it to sort numerically by Revenue?
    • ZoHo Flow Custom Function not Processing JSON

      JSON is being escaped and converting all the quotes in the JSON to '"' Here's the Code: void InsertRowInE123EligibitySheet(map input) { rawData = get("data",""); decodedData = rawData.htmlDecode(); data = decodedData.toMap(); sheet_id = "ID GOES
    • Next Page