Kaizen #194 : Trigger Client Script via Custom buttons

Kaizen #194 : Trigger Client Script via Custom buttons



Hello everyone!

Welcome back to another interesting and useful Kaizen post.

We know that Client Scripts can be triggered with Canvas buttons and we discussed this with a use case in Kaizen#180. Today, let us discuss how to trigger Client Script when a Custom Button is clicked. Using this, you can execute Client Script when a custom button is clicked.

In this post,


1. Event Details 
2. Supported Pages
3. Use Case - Export Subform Rows to Zoho Sheet in a Single Click!
4. Solution
5. Summary
6. Related Links



Client Script support for Custom Buttons opens up possibilities for automation, personalization, and enhanced user interactions in Zoho CRM when a custom button is clicked.
Here is a detailed walkthrough to help you understand it better.

1. Event Details 

The Button event triggers the Client Script when a custom button is clicked. Each time this event is invoked, the context argument is passed to the Client Script. The context contains information about the page from which the button was clicked.


Click here to know more about Client Script Events.

2. Supported Pages

A Custom Button can be placed in different positions based on the Page.


You can add a  custom button in the Util Menu, in Each Record or in the Mass Action Menu of the List Page.


Also, a Detail Page can have a custom button either In Record or in the Related List. Click here for more details about the different possible positions of a custom button.

The following table lists the supported pages and the corresponding context argument, which provides different details based on the page type.


To create a Client Script and make it trigger when a custom button is clicked, first create a Custom button and associate it with a Client Script as shown in the following image.


 Click here to view the steps to create a custom button and configure a Client Script. 

Note:

You can configure the Client Script only from the Buttons page to trigger it when a user clicks a custom button, and not the usual way of Creating Client Script via setup page. Once a script is created, it can be edited and updated from the Client Script setup page

3. Use Case - Export Subform Rows to Zoho Sheet in a Single Click!

Zylker manufactures medical instruments, and its sales representatives frequently need to share bulk order details with distributors and hospital partners using Zoho Sheets. These details such as product names, quantities, and prices are captured in a Subform on the Purchase Order Detail(Standard) Page.
To simplify this, the admin wants to add a custom button called "Export Products" on the Purchase Order Detail Page. When clicked, it should export the Purchase Items from the Subform and move the content to the specified sheet.

4. Solution

To export subform rows to Zoho Sheet with a single click, you can add a custom button to the Detail Page of the record. When clicked, a Client Script will be triggered to fetch the subform data from the Detail Page and pass it to a Function that uses zoho.sheet.createRecords() to insert data into Zoho Sheet.

Here’s how to implement this:

  • Add  “Export Products” custom button on the Detail Page.
  • Add the script to collect subform rows which invokes the Function.
  • Write a Function to create entry in Zoho Sheets  

A. Add “Export Products” custom button on the Detail Page.

  • Go to Setup → Modules and Fields under Customization.
  • Select a Module as Purchase Order.
  • Click on Buttons → Then click + New Button.
  • Enter Button Name and select Action Type as "Client Script"
  • Choose Button Position and Layout details as shown in the following image.
  • Click Create in Configured Client Script, enter the script, and click Add.
  • Select the profiles for which these buttons should be visible.
  • Click Save.



B. Add the Script to collect subform rows and invoke the Function

Use the following Client Script when you configure the custom button.

  1. var casesheetid = ZDK.Client.getInput([{ type: 'text', label: 'Enter the Sheet ID' }], 'Sheet details', 'OK', 'Cancel');
  2. if (casesheetid == null) {
  3.         ZDK.Client.showAlert("Enter the *Case Sheet ID - Import* to import data");
  4.  }
  5. var purchase_items = ZDK.Page.getField('Purchase_items).getValue();
  6. ZDK.Client.showLoader({type: 'page', template:'spinner', message: 'Export in progress, please wait'});
  7. var c=1;
  8. if (sheetid == null) {
  9.     ZDK.Client.hideLoader(); 
  10.     ZDK.Client.showAlert("Enter the *Case Sheet - Export* ID to export data");
  11. }
  12. purchase_items.forEach((r,i) => {
  13.             try {
  14.                resp = ZDK.Apps.CRM.Functions.execute("csvWrite", { "Product_Name": r.Product_Name.name, "List_Price": r.List_Price, "Discount": r.Discount, "Total": r.Total,"Sheetid":casesheetid }); }
  15.             catch (error) {
  16.                 c = 0;
  17.                  ZDK.Client.hideLoader(); 
  18.                 ZDK.Client.showAlert("Unexpected issue occured while adding data in row number "); }
  19.     });
  20.     ZDK.Client.hideLoader(); 
  21.     if (c) {
  22.         ZDK.Client.showMessage("Export completed. Please check the Sheet");
  23.     }
  24.     else
  25.     {
  26.        ZDK.Client.showMessage("Unexpected error "); }}

In this code, several ZDKs are used for various purposes. Click on the ZDK hyperlinks to learn more.


Note

The Client Script you intend to link with the button will be saved only after the custom button is saved.

C. Write a Function to create entry in Zoho Sheets 

  • Go to Setup > Developer Hub > Functions.
  • In the Functions page, click + Create New Function.
  • Choose the category as Button.
  • Click Create.
  • In the Create Function page, enter a name as csvWrite and description for your function.
  • Enter the following function code and click Save.
  1. string standalone.csvWrite(String product,String qty,String up,String amt, String Sheetid){
  2. queryData = Map();
  3. writeData = Map();
  4. header = Map();
  5. writeData.put("Product",product);
  6. writeData.put("Quantity",qty);
  7. writeData.put("Unit_Price",up);
  8. writeData.put("Amount",amt);
  9. SheetData = zoho.sheet.createRecords("Sheetid","Sheet1",writeData,queryData,"sheetconnection");
  10. return SheetData;
  11. }

Click here to know more about zoho.sheet.createRecords().

In the code above:
  • sheetconnection refers to the name of the Zoho Sheet connection, which must have the scopes: ZohoSheet.dataAPI.UPDATE and ZohoSheet.dataAPI.READ.
  • Click here to know how to create a Connection with the required scopes.
  • sheetid is the unique identifier of the Zoho Sheet, available in the sheet’s URL.
  • Sheet1 represents the name of the worksheet (i.e., the tab name shown at the bottom of the Zoho Sheet).
  • Now, when the custom button is clicked, the Client Script is triggered. It prompts for the Sheet ID, fetches the contents of the Purchase Order subform, and invokes a function that writes the content to the Sheet.
Here's how the Client Script works.



5. Summary

In this post we have seen,
  • What is a Button event?
  • How to configure Client Script for a custom button
  • How to write data into Zoho Sheets from Client Script
  • How to create a Function and call it from Client Script

6. Related Links


We are thrilled to be nearing the 200th post in our Kaizen series. As we approach this exciting milestone, we would love to hear from you. Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your input helps us improve and shape the series to serve you better.

Please take a moment to share your thoughts using ✨ this form 

We hope you found this post useful!

Happy Client Scripting! 😊
    • Sticky Posts

    • Kaizen #222 - Client Script Support for Notes Related List

      Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
    • Kaizen #152 - Client Script Support for the new Canvas Record Forms

      Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
    • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

      Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
    • Recent Topics

    • Request to Remove LinkedIn Verification from My Emai

      I would like to submit a complaint regarding my Zoho Mail account. I previously used this email address to verify a LinkedIn account, but that LinkedIn account has now been closed. I need to remove or cancel the verification associated with the closed
    • Introducing the all-new email parser!

      Greetings, We are pleased to introduce to you, a brand-new, upgraded version of the Zoho CRM Email Parser, which is packed with fresh features and has been completely redesigned to meet latest customers needs and their business requirements. On that note,
    • Zoho Projects - Refine Access to Collaboration Menu

      Hi Projects Team, I noticed that Calendar, Chat and Meeting menu options in the Collaboration section are visible to client users, even when they don't have access to the features. This could be confusing and frustrating, because if it's there you expect
    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
    • Extracting Images from a Zoho Creator Report into a Pages

      If you’ve uploaded images in a form and can see them in your report, you might also want to display those same images inside a Page (custom HTML page). This is useful for dashboards, profile pages, or any place where images should be visible dynamically
    • Zoho is blocking emails I subscribe to from one sender

      About 4 months ago I stopped receiving newsletters that I subscribe to from @thedispatch.com. They tell me that zoho's server is blocking them. I've added them to my contacts list, but they're not even reaching my inbox. I don't know how to troubleshoot
    • Inactive Items - Make Less Prominent by Default

      Currently, when one marks an Item as "Inactive", it really doesn't do much of anything to hide it or get it out of the way. Search and reporting within Finance should, by default, hide inactive Items from standard reports, searches, etc. If one specifically
    • Items should display under specific warehouse

      I have configured the multi warehouse but it show all the items under all warehouse which is not correct according to our business logic, so i want that items should only display under that specific warehouse not under all the warehouses not even with zero quantity. Some items should be common but not all so is there any option for that purpose so i can specific the items to its warehouse. Regards
    • How to calculate GST based on "Ship To Address"

      We into the interior designing work, providing "Works Contract Services" to our clients across India. We are registered under GST in Maharashtra state. For works contract services as per the GST rule, we need to decide place of supply based on "Ship to
    • I NEED TO NUMBER TO TEXT NO HERE

      =NUMBERTEXT NEEED
    • Auto-fill New Row with Previous Row Values

      rowsize = input.Order_Items.count(); for each row1 in input.Order_Items { rowsize = rowsize - 1; if(rowsize == 1) { row.Door_Model = row1.Door_Model; row.Door_Color = row1.Door_Color; row.Materials = row1.Materials;
    • When I click on PDF/PRINT it makes the invoice half size

      When I click PDF / Print for my invoice in Zoho Books, the generated PDF appears at half size — everything is scaled down, including the logo, text, and layout. The content does not fill the page as it should. Could someone advise what causes Zoho Books
    • Python - code studio

      Hi, I see the code studio is "coming soon". We have some files that will require some more complex transformation, is this feature far off? It appears to have been released in Zoho Analytics already
    • API question - adding a thread to an existing ticket

      Hi Is there an API function for the customer to add to an existing ticket thread? example, customer puts in new support ticket. support replies and ask for more details. customer replies with more details -what api function is used for this (will add record append to same ticket number?) Thanks
    • Why is Zoho Meeting quality so poor?

      I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
    • Items Below Reorder Point Report?

      Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
    • Calendar week view: Today + 6

      Is there anyway to have the calendar change dynamically based on the date? Due to the amount of events, we only display a week at a time, but towards the end of the week, we can no longer see ahead to next week (without changing it manually every time).
    • How to restrict user/portal user change canvas view

      Hi , I would like to restrict user / portal user change their canvas view because I hide some sensitive field for them. I dont want my user switch the canvas view that do not belong to them But seems Zoho do not provide this setting?
    • How to add to Subforms via Zapier with Zoho Writer?

      I have the following layout for a Zoho Writer Document. As you can see there is a repeating subform taking in "Items". I am trying to make a Zapier integration with it, and I can see there is 1 field saying: "Items", but it does not specify how I'm supposed
    • Contrôles administratifs granulaires : un atout pour la sécurité des e-mails

      La moindre erreur dans votre système de messagerie peut coûter très cher à votre entreprise, tant en argent qu’en conformité et en image de marque. Pour beaucoup d’organisations, ce risque est bien réel. Les e-mails véhiculent quotidiennement des informations
    • Collections Management: #6 Realign Customers who gets back In-Term

      Arun stared at the subscription list on his dashboard. Another account had just been moved to Cancelled status after completing the whole dunning process. Nothing unusual, just that payment failures happen, retries fail, and cancellation is the expected
    • Zoho Mail IP Blacklist

      I need problems with send mails: Error: junk mail rejected - sender4-op-o10.zoho.com 136.143.188.10, is in RBL. Spamcop. Please remove FQDN for blacklist. Regards.
    • I can receive but not send emails

      Hello, I've been not able to send emails for almost a year now. I been using alternate email to do this. I want to know how to fix this so I can use my zoho account normally again.
    • The challenge of 24/7 connectivity: Being present and meeting customer expectations

      Before television entered our homes, radio was our window to the world. We had to tune carefully to catch voices from distant places. When television arrived, the world began to grow smaller. We can watch rocket launches, see the goal that wins our favorite
    • How to download all attachments from inbox, send, other folders in one go

      Hi All, Appreciate if anyone could help me with steps for below requirement. How to download all attachments from inbox, send, other folders in one go. Even mapping to new folder will help me. Thanks in advance.
    • Cannot connect mail accounts to Thunderbird

      Hi Support - I'm attempting to add my mail accounts to Thunderbird but I'm getting an unable to login to server error. I tried to use the password associated with my account I received the unable to login error. So I went into Zoho Accounts and generate
    • Alias Email Id already exists

      Hi, I just verified my domain sesque (dot) com and now I am trying to create the admin account using admin (at) sesque (dot) com, but I am getting an error saying "Alias Email Id already exists". I used to have another Zoho account with this email address,
    • Unable to connect to smtp server, connection timed out

      Hi Team, I am facing below issue, while sending out emails from thunderbird client. It used to work, facing this issue from morning. Error: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.zoho.com
    • DKIM Verification Failed (Namecheap)

      Hi! I have already set up the TXT records in Namecheap but I keep getting the "Verification Failed" pop up. Was wondering if I'm the only one who has this problem and can anyone help me with this? Thanks!
    • Emails stuck in Queue

      Hi there, Since yesterday I have a few out going emails stuck in a queue. It say it will auto retry sending however nothing is happening. It seems to be affecting roughly 50% of my outgoing emails. Please help Thanks
    • Soft Bounce from transational emails from BREVO (Sendinblue)

      I manage the website of a client who uses your EMAIL service for the domain floranativadobrasil.com. And I use the BREVO email service, previously called SendinBlue, to send transactional emails about events specific to the website. All emails sent to
    • Getting an error Address not found Your message wasn't delivered

      Hey, I'm trying to configure zoho mail for my website https://businessentity.org/ The email is meredith.karter@businessentity.org I'm able to successfully send the mails but when someone sends an email to above mail, this error shoots up: Address not
    • Support Uploading YouTube Videos Longer Than 60 Minutes

      Hi Zoho Social Team, How are you? We would like to request support for uploading YouTube videos longer than 60 minutes directly through Zoho Social. Your support team informed us that Zoho Social currently cannot upload videos over 60 minutes due to “API
    • Need Faster Help? Try Live Chat Support

      Hello there, We understand that sometimes, whether you’re facing an issue, exploring a feature, or need quick clarification, sending an email and waiting for a response just doesn’t cut it. You need answers, and you need them now. That’s exactly why we
    • Can't deactivate Spell Check

      Hi Community, right now I'm using the Zoho Mail Desktop-Software. So far, so good.. many possibilities. Overall very nice. What is extremely annoying right now, is that we are not able to deactivate the Spell Check feature. And we are barely able to focus
    • Zoho Toolkit Email Signature Generator

      I'm having real issues with the email signature generator with no matter where I host the photo, Zoho doesn't seem to show the photo on the link provided?
    • Company Policy Upload - Request All EE to review and sign

      How can I upload policies into Zoho People and have the employees review them and sign off saying they agree, etc.? Also, if I make a revision to a policy, I would like that changed or updated policy to be distributed or have the employees notified that
    • Zoho Sign Global Settings vs. Template and Document

      Hello, We are running into an issue on a current use case. We already use Zoho Sign. Now that KBA is available, we want to begin using it in our tax delivery process, by allowing clients to sign electronically, but also download a copy of their return
    • Zoho Mail Desktop Crashes on Linux - Ubuntu 24 LTS

      Hi, I have been trying to run the desktop app on Ubuntu for the past few day with no luck. I have tried both the .deb package and the appImage. When I attempt to open the app. It just crashes immediately. The crash error dialog appeared once and I cant
    • Zoho IP blocked by SpamCop

      Hi, Many of my emails are blocked and I receive this:  INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :spamcop.mimecast.org Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.51. - https://community.mimecast.com/docs/DOC-1369#550 [DGwIYPPSOfWI
    • Next Page