【Zoho CRM】商談タブのメール関連リストに、複数の連絡先とやりとりしたメールを確認・関連付けできるようになりました。

【Zoho CRM】商談タブのメール関連リストに、複数の連絡先とやりとりしたメールを確認・関連付けできるようになりました。

こんにちは!この投稿ではサポートチームが作成した「Zoho CRM のアップデート情報」の中から1つ取り上げて紹介します。


■ アップデート内容
これまで商談タブでは、連絡先名の項目に関連付けられた1人の連絡先とのメールのやりとりのみ表示、該当の商談データに関連付けることが可能でした。

今回の機能アップデートにて、複数の連絡先とやりとりしたメールの内容を同一の商談データから確認・関連付けることが可能になりました。
具体的には、該当の商談データの「連絡先の役割」に紐づけられた連絡先とのメールが、同じ商談データのメール関連リストから表示/ 関連付けることができます。






このアップデートにより、例えば一つの商談に対して複数の担当とメールのやりとりを行なっている場合、
各窓口とのメール履歴を同じ商談データの画面で確認できるようになり、商談をより包括的に把握できるようになります。
例:メインの担当者、請求担当、法務担当 など

いかがでしょうか。利用する機会のあるユーザーさんはぜひ、確認してみてくださいね。

当機能の詳細、利用する際の留意事項は以下の情報もあわせてご参照ください。
⚫︎日本語ヘルプ:https://zurl.co/CmrI
⚫動画(英語):https://zurl.co/X6ph


●Zoho CRM アップデート情報は以下ページにて随時更新中!

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++明日開催!ユーザー同士でZoho の情報交換が出来る交流会、申し込み受付中!++

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ーイベントに申し込む:https://zurl.co/9YT1






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