API to send and receive messages

Dear Support,

I have installed the zoho salesiq plugin on wordpress, and modified the following line to be able to display agent's messages into a html placeholder using .chat.agentMessage()

              $ldcode_str .= '$zoho.salesiq.chat.agentMessage(function(visitid,data)
                                                  {
                                                      document.getElementById("demo").innerHTML = data.message;
                                                  });

That was successful.

I want also to grab the visitor's messages in a standard html text box and send it across to the salesiq agent. (my goal is to bypass the embedded floating box to display the conversation on the html page itself.) I was looking for a API JS function for this, but couldn't figure out a way to do it.

Let me know if you have a specific function, or if there is a way to achieve this in another way.

Many Thanks

Denis

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Topic Participants
denis ethier
Renganathan K

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