Avalara Sales Tax integration - AVATAX

Avalara Sales Tax integration - AVATAX

Just wondering if anyone else is having troubles with this integration?  Seems as though Avalara changed their billing process, unbeknownst to Zoho, and now ALL transactions are counted by Avalara, not just transactions in a taxable jurisdiction.  This caused a huge price adjustment billed to us by Avalara within a month of us signing up.  And Avalara is not cheap to begin with!

Avalara has been great in waiving that increase, but there seems to be no fix.  Zoho is aware of the problem, but slow in fixing things.

The most frustrating part is that there is no clean way to get out of the integration.  Because of Zoho's quirkiness with how they handle sales orders and not allowing a payment to be posted to a sales order, we are forced to invoice some customers at the time an order is placed, well before it is shipped, in order to post a prepayment.  If we cancel the AVATAX integration, all invoices that passed through Avalara get locked and this causes a major ripple effect across our processes.

It would be nice to know that there are others out there with the same issue!  You know - "misery loves company".

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ








                                ご検討中の方