Hello Everyone,

In the most recent updates for iOS and macOS of the Bigin app (iOS v1.7.2 and macOS v1.5.2, respectively), we have included support for the functionalities mentioned below:

i) Edit and view organizational details

This functionality allows you to edit and view the details of your respective organisation directly from within the Bigin mobile app.

To access the organisation details view: 

Navigate to the 'Settings' (gear icon) module within the Bigin mobile app > Tap the 'i' icon.

You can edit the organisation details by selecting the 'Edit' (pencil icon) option that appears once you open the organisational details view.

Please refer to the screenshot below:

For iOS devices: 

Note: Only admin users can edit the organisation's details, while users with other profiles are limited to viewing the details within the app.

ii) Talk to us

You can now contact the Bigin technical support team by dialling the toll-free numbers displayed within the mobile app, pertaining to the four data centres (USA, UK, Australia, India).

If you're calling from a region not covered by the mentioned four, you can access the 'Request a Callback' option. This will direct you to a webpage where you'll be prompted to provide the necessary information for a callback. Once completed, the designated support representative will promptly get in touch with you.

Additionally, you can reach out to us by using the 'General Support Inquiries' or 'Submit Feedback' options.

Please refer to the screenshot below:

iii)Join our webinars

Using the 'Join Our Webinars' feature, you can now directly register for Bigin webinars from within the mobile app. Please refer to the screenshot below:

You can update the app to its latest by using this link: Bigin mobile app - App Store