Assign multiple departments to multiple helpcenters

Hi there!

I have a reseller company for a software and I'm using Zoho Desk as my helpcenter and ticket management system. The software is great and I would like to make a suggestion!

With multi-branding activated, your departments that visible in help center will only show up in your DEFAULT help center. Any other help center created will be strictly related to the department it is associated with.

In your default help center you can use categories related to other departments (unless they have a help center of their own), thus, you can use its articles, and your users can submit tickets to all of those departments.

Any other help center created will be strictly related to the department associated with it. That is, you can only show articles and categories associated with this department, and can only submit tickets to this department.

It would be nice to have a selection to associate XYZ departments, and its associated categories to a specific help center!

When enabling multi-branding, categories cannot be associated with more than 1 department also. This would change so you can create low coupling and high cohesion articles!!

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