Recent Topics
Anybody else have random AI notes spawning or...?
Couldn't find a note planning my daughter's birthday party in her ZOHO Notebook, only to find it in my Wedding Notebook (?????) along with a bunch of other random notes I'd made in the past couple months that belonged in completely separate folders. Weirder
Archiving Contacts
How do I archive a list of contacts, or individual contacts?
Ask the Experts 31: Improving support performance with reports and dashboards
Hello everyone, Join us for the next Ask the Experts (ATE) session! Ask the Experts is an opportunity to connect with people who have deep knowledge of Zoho Desk. Let's look at the topic we're focusing on this month. Just as we rely on the right tools
Request to Customize Module Bar Placement in New Zoho CRM UI
Hello Support and Zoho Community, I've been exploring the new UI of Zoho CRM "For Everyone" and have noticed a potential concern for my users. We are accustomed to having the module names displayed across the top, which made navigation more intuitive
Problem with decimal numbers, urgent!
As per screenshot attached: it's a simple math operation 100+10% = 110 (not 11.000)! This simple operation works for many years, today this strange behaviour... wtf?
#25 The Audit Trail That Protects Your Business
Every report we have looked at in this segment measures money: what you earned, what you are owed, how late it is. This last one is different. It measures something you can't put a number on but can't run a business without. Trust. Because all those other
Allow native Webhooks to authenticate via Connections
Allow native Webhooks to authenticate via Connections (Basic Auth) instead of plaintext custom headers Summary Please allow native Webhooks (Workflow Rules > Instant Actions > Webhooks) to authenticate against the destination endpoint using the existing
View Products (items) in Contact and Company
Hi, I would like to know if there is an option to view all the products /(items) that were inserted in the pipeline deal stage for exemple "Win Pipeline" within the company and contacts module section? For instance, view with the option filter for the
Import or migrate a Word Press website into Zoho Sites?
Is it possible to import or migrate a Word Press website into Zoho Sites?
Zoho Community Digest - July 2026 | Part 3
Hi everyone, and welcome back! Week three of July leans mobile and AI: smarter Zoho Mail on Android and iOS, a redesigned Backstage attendee app, and a run of Q2 roundups from People, Projects, and Sprints. Here's everything new from July 16–24, 2026.
Request for Subscription Renewal and Billing Information – Zoho Recruit
Dear Zoho Recruit Support Team, I hope this email finds you well. I am writing on behalf of Land Republic Limited regarding our Zoho Recruit subscription. It appears that our current Zoho Recruit subscription has expired or been exhausted, and we are
DYK 10: Restrict time logging for past or future time
Did you know you can define a time logging window for your team with Zoho Projects? In a project, users often log time at different points of the day depending on their scope of work. Those who switch between onsite tasks and their desk work might not
WhatsApp Business Platform: Message pricing guide
Hi everyone, Starting October 1, 2026, Meta is updating how WhatsApp Business messages are charged. This guide explains the new per-message pricing model, how message categories work, and what changes for service messages specifically. How Meta charges
Invoice Only Shipped Items
Dear Zoho, We are a company that deals with sales orders with 600-1000 lines We need to be able to do partial invoicing based on shipped items Right now when we click convert to invoice we can not only select items that have een shipped It takes hours
How to disable and fade past date cells in Calendar View (Zoho Creator)
Hi Community, I am working on a Calendar View Report (Asset Inventory Report) in Zoho Creator and would like to customize the calendar grid behavior for past dates. What I am trying to achieve: Visual Styling: Fade or gray out the calendar date cells/boxes
Possibility to modify a standard wedget to create my own customized wedget
Below is the std wedget available for dashboard which is great to show the the overdue, current, and all tasks as well as issues for each team member. My problem is this; The list of users cannot be edited (there are admin users which are not relavant
Tips & Tricks Series - #2 Adding Multimedia to Quiz Questions
Hello everyone! Welcome back to our Tips & Tricks series, where we share useful features and tips to help you get the most out of Zoho Learn. Today, we’ll look at adding multimedia to quiz questions. While text-based questions often work well, there can
UI Layout Issue After Activating New FSM Theme
Hello Team, I recently activated the new theme in FSM, and after doing so, I noticed some layout issues. The first issue is with the Merge function. When I try to merge records, I am unable to see the Merge button at the browser's default zoom level.
email migration from gmail to zoho
so I want to migrate all my old emails from a gmail account to zoho account. I go to Mail Administration under Control Panel > Migration, set the destination and source. I started the process, but i waited for quite a bit of time already, the status is still showing "in progress", and there's no error displayed what so ever. I don't have a lot of old mails in my gmail account, so it shouldn't take too long. I have no idea if the process is stuck or it's really doing the work.
Button or Links order
Is there a way to re-order the buttons or links that are created? Moderation Update: With our recent enhancement to custom button creation from the layout editor, administrators can now reorder custom buttons directly from the layout editor, and this
Automatically calculate and include tax on quotes
I've recently been VAT registered and now need to include VAT on my quotes. I have been able to set the tax label and amount but still need to click the tax link and select the tax I wish to include before it appears on the quote. Does anyone know of
Zoho mail shared inbox filter action add to workdrive
The shared inbox feature has been really great. Are there any plans when creating a filter for a shared inbox to have the action add to workdrive? This feature would be super helpful. ~Thank you
seller productivity: zcalendar + zmeeting + zcrm
Hello, As many zCRM users, I handle a lot of online meetings - many of them using my zMeeting subscription. Althought you guys say there is an integration between zCRM and zCalendar, the fact is that is poorly designed, built and incomplete. Integration
SalesIQ's Summer '26 Release: For The Moments That Matter
Every customer journey is made up of moments. The moment someone discovers your business. The moment they need help. The moment you decide to reach out. The moment a simple chat turns into something more. And the moments that continue long after the conversation
Add Setting Values to the Rules
Hi, It would be great to use the rules to set values in fields for submission, such as if a Type is X then set the Field Y to 10. Thanks Dan
Migrate zoho mail to yahoo mail
Hi , We would like to migrate our zoho mails to yahoo paid mails . There are some questions : 1 . how can we access our zoho mail account after the ourdomain.com record transferred to the yahoo paid mail ? 2 . any suggested tools or ways to transfer or import the email in zoho to the yahoo paid email account (emls , imap or other tools) ? Thanks . Jonathan
Introducing Workqueue: your all-in-one view to manage daily work
Hello all, We’re excited to introduce a major productivity boost to your CRM experience: Workqueue, a dynamic, all-in-one workspace that brings every important sales activity, approval, and follow-up right to your fingertips. What is Workqueue? Sales
Emails Failing with “Relaying Issues – Mail Sending Blocked” in ZeptoMail
Hello ZeptoMail Support Team, We are facing an email delivery issue in our ZeptoMail account where emails are failing with the status “Process failed” and the reason “Relaying issues – Mail sending blocked.” Issue Details Agent Name: mail_agent_iwwa From
Zoho Cliq not working on airplanes
Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
Forum Text Formatting
Hello, I'm not sure where the best place is to post this... It appears that there's some forced formatting that occurs whenever a message is posted in the forums that removes any spaces or tabs at the beginning of each new line. As someone who occasionally
Dashboards for Customers
Is it possible to build dashboards for each customers in the community for their tickets?
Export on More options disappear when open personalized report view
Hello everybody, I have a public report and I can export my report on More options After I hide some columns on my report, I save changes to create a personalized report view. I saved it with the test view name But, if I open personalized report view the
Arattai App Features Update
1. Offline Messaging & Sync Enable users to compose messages without internet and deliver them automatically via peer-to-peer methods (Bluetooth/WiFi Direct) when nearby users are available. This would be a game-changer for rural India with unreliable
Annoying Social Messaging Auto-Prompts
Hello! I love the idea of integrating SalesIQ with messaging channels like Facebook Messenger and Instagram. However, the way the SIQ throws the initial prompts feels annoying and too robotic. I'm attaching a few screenshot samples, just the resent ones.
Can Timesheets be utilized without Jobs?
We are looking to streamline timesheets with our technicians and thought that Zoho People's Time Logs/Timesheets would be beneficial. However, it looks like all time entries and timesheets need to be associated with a job. The way we track time is just
Introducing Bigin's latest AI features, built for the way you work!
Hi Biginners! In continuation of our AI journey that began on mobile and grew with the MCP release, we're bringing AI features right inside your Bigin web interface, where it makes the most impact for your business. At Bigin, we believe in building features
Introducing Product Catalog in Bigin
Greetings, I hope all of you are doing well. For many small businesses, sharing products and collecting customer interest often involves multiple tools, manual follow-ups, or even building a full ecommerce website. To address this challenge, we're excited
Default Reminder for tasks set to Pop-up instead of email
Try to save a click every time we create a task we want it to default to pop-up instead of email. Also default is to have reminder unchecked anyway to change so reminder is checked and method is pop-up default instead of email? Attached picture. Thanks,
Add Claude in Zoho Cliq
Let’s add a real AI assistant powered by Claude to your workspace this week, that your team can chat with, ask questions, and act on conversations to run AI actions on. This guide walks you through exactly how to do it, step by step, with all the code
Issue with SalesIQ Chats Automatically Closing Due to the 24-Hour Idle Timeout?
Hello, I am experiencing a significant issue with SalesIQ automatically closing chats due to the Idle Timeout setting. I use SalesIQ through the integration between SalesIQ and Line App. To be honest, this issue has become extremely frustrating. Problems
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