Hello,
I need to have custom form for ticket creation.
On our webpage we have a table with products.
We want to allow users ask question regarding products.
Idea is to add a create ticket button near each product.
When button is clicked then zoho form pops up .
Popup should contain 3 dropdown menu and description text area below
Special details
1.options list in 2nd dropdown are dependant on option selected from 1st dropdown.
options list in 3rd dropdown are dependant on option selected from 2nd dropdown.
2. we need to pass product information into the ticket (with hidden fields or something like that), so in ticket system we know which product user is talking about
What is better way to do that ?
Can it be done with Zoho Forms or Advanced Webforms for example ?
Thank you