Monthly upload a customer data file and promotion/coupon, generate personal urls (PURL) that will be emailed to customers to redeem. Database records date/time customer clicked on link and/or printed the coupon. PURLs will expire at a set time. Each coupon code is unique for customer and promotion. Coupons may vary between customers. Good customers may get 20% discount, occassional customers may get 10% discount. Redeem coupons in store or via phone. Coupon lookup may be bar code or find by customer. When coupon is redeemed it is marked as used and no longer available. In addition, referral program to print additional promotions for friends/family. Coupon redemption for these tracked back to original customer.