Enhanced crash reporting in Zoho Apptics

Enhanced crash reporting in Zoho Apptics



All app crashes have the same sad ending: The app dies while the user still wants to use it. But the reason behind each crash? They vary every time.

Identifying the root cause and fixing it is already hard work for your dev team. What makes it harder? Crash reports that just dump a stack trace and leave you doing all the guesswork.

That’s why we’ve been quietly leveling up crash reporting in Apptics. It’s smarter, more granular, and built to make debugging faster and frustration-free.

Let’s break down what’s new with Apptics' crash reporting and analytics feature, one step at a time.

All crash types now under one roof

Not all crashes are the same, and each shows up differently. Apptics now automatically detects and categorizes crashes into distinct types so you get a clear picture of what’s failing, how, and why.


The crash types identified in Apptics include:
  • Crashes - The classic case where your app quits unexpectedly and shuts down without warning.
  • App hangs (ANRs) - When your app doesn't crash but suddenly becomes unresponsive or frozen, leading your users to force quit.
  • App launch errors - When your app fails to start and crashes right after it launches.
  • CPU exceptions - Triggered when the processor encounters unexpected behaviors (like invalid operations or memory access), disrupting the normal flow of execution.
  • Disk write errors - Times when your app fails to write data to the disk (device's storage) and shows strange behavior or crashes, causing real data loss.
This granularity gives more clarity and actionable insights on every crash instance.
Notes
Note: Crash type tracking is available for iOS apps using Apptics SDK version 3.1.3 and above. Support for macOS is planned for a future release.

Smarter crash grouping for better clarity


We’ve also enhanced how crash instances are grouped behind the scenes. Now, similar crashes are bundled more effectively for easier triaging and can be filtered by crash type and app framework. Less noise and more focus.

Each unique issue in the Apptics console shows two handy tags:
  • One that specifies the crash type (Crashes, ANRs, app launch errors, CPU exceptions, and disk writes)
  • One for the app framework (Native, React Native, and Flutter)

AI-powered crash analysis

We've added a built-in AI assistant that helps you reduce the guesswork and tells you the why behind each issue. It reads crash reports and summarizes the issue, highlights the root cause, and even suggests potential fixes, all within the crash details page.



Apptics goes beyond basic crash logs. With built-in error logging and user session tracking, you can investigate crashes with full context around each issue, helping you triage and resolve faster.

Whether you’re a solo dev or part of a cross-functional QA squad, Apptics' crash reporting module is built to be clear, collaborative, and developer-friendly.

You can refer to our crash reporting guide for more details, or write to us at support@zohoapptics.com.

So go ahead, ship with confidence. If something breaks, we’ll help you fix it faster! :)

Cheers,
Apptics Team


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ




                                ご検討中の方

                                  • Recent Topics

                                  • I Can't Clone Webinar that I Co-Organize

                                    How do i get our account admin to give me permission to clone our webinars? I am a co-organizer
                                  • I want to Make the due date of the project appears automatically

                                    hello everyone I want to know if the zoho projects app can add automatically the END DATE of the project I added the duration, start after dates of each tasks in the project template & the starting date of the project itself and the end date of it doesn't
                                  • Zoho CRM Client Script - SetCriteria in lookup Field

                                    Hello All One More Zoho CRM Client Script Tips & Trick. Now you can Set the Criteria on Your lookup in zoho CRM, It Comes With a Create Page, Edit Page, and Details Page (Standard). Example:- We have a Room Module that includes Room Name, Status, Campus,
                                  • Introducing Profile Summary: Faster Candidate Insights with Zia

                                    We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring
                                  • How to get the call recording external ID via desk API

                                    I have enabled phonbridge integration with Zoom Call. I am trying to access the call recording in Zoom by calling Zoom API. I have built a Desk workflow to trigger on a new call, to call a custom function. when calling the API, the response doesn't contain
                                  • How do you print a refund check to customer?

                                    Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
                                  • Notebook

                                    I have purchased the monthly pro subscription of Notebook. But it does not support my XP-Pen to write something in it. So it is not useful to me. Hence I am requesting you to help me to discontinue this subscription.
                                  • Domain Mapping & Image Publishing Issues on Zoho Sites

                                    Hello, I am facing two issues with my Zoho Sites account: 1. Images not visible after publishing. 2. Domain mapping error: "Domain already exists". I am a paid customer. Please connect me with Live Chat Support or Zoho Assist so I can show my issue
                                  • Prevent duplicate with custom fields?

                                    I was wondering something about custom field/custom modules in Zoho Desk. For some reason you can make a custom field mandatory but not unique? For example, if I create a custom module to manage equipment and renewal and make a field serial number no
                                  • Round robin

                                    Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should I
                                  • "Is Zoho CRM customer" vs "Is linked with Zoho CRM"

                                    Recently while building a Flow, I was setting up a Decision action following a Zoho Invoice Fetch record action. There were 2 choices that I had not seen as something I could manually action in Zoho Invoice: "Is Zoho CRM customer" and "Is linked with
                                  • Two currencies

                                    More and more I am finding that internattional payments' fees are unpredictable. I would like, on my invoices that are in a foreign currency (eg. USD$ or EUR€) for there to be a GBP£ TOTAL display alongside the invoice's currency total. This would make
                                  • Automatic Matching from Bank Statements / Feeds

                                    Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these
                                  • Generate leads from instagram

                                    hello i have question. If connect instagram using zoho social, it is possible to get lead from instagram? example if someone send me direct message or comment on my post and then they generate to lead
                                  • Kaizen #71 - Client Script ZDKs for Detail (Canvas) Page

                                    Hello everyone! Welcome back to another interesting Kaizen post. In this post, we can discuss Client Script ZDKs support for Detail (Canvas) Page. What is Detail (Canvas) Page? A Detail(Canvas) Page allows you to customize the record detail page to your
                                  • Zoho PDF editor has a lot of issues.

                                    Zoho PDF editor needs a lot of work. It hangs and glitches a lot. Deletes annotations and clearings randomly.
                                  • Where is the desktop app for Zoho Projects???

                                    As a project manager, I need a desktop app for the projects I manage. Yes, there's the web app, which is AWESOME for cross browser and platform compatibility... but I need a real desktop app for Projects that allow me to enter offline information where
                                  • How to Automate Monthly PDF Reports with Filters in Zoho Creator

                                    Hi everyone, I’m trying to build an automated monthly reporting process in Zoho Creator and would appreciate suggestions or best practices from anyone who has done something similar. What I’m trying to do: I have a form called New_Customer with fields
                                  • Feedback: Streamlining Note Management in Zoho Notebook

                                    Dear Team/Support, I would like to share some feedback regarding the note management system that could help improve usability and accessibility for users like myself. Notebook 1 (screenshot attached): Currently, the system does not allow selecting and
                                  • showing Limit exceeded

                                    Good afternoon...trust you're good. I've been having issues working with but it's not responding. it's showing Limit exceeded, sorry it seems like too many people are working on the sheet right now please try again later. meanwhile no one is working on
                                  • Converting Sales Order to Invoice via API; Problem with decimal places tax

                                    We are having problems converting a Sales Order to an Invoice via API Call. The cause of the issue is, that the Tax value in a Sales Order is sometimes calculated with up to 16 decimal places (e.g. 0.8730000000000001). The max decimal places allowed in
                                  • Sorting columns in Zoho Projects

                                    Hi, In project management best practice, sorting columns (ascending, descending) is an important tool. Sorting dates to see the order of tasks starting, sorting on priority or even on planned hours is a must for an efficient project control. Currently,
                                  • CRM : Function to add user name to text field

                                    I have a lookup field in a module that is linked to the CRM users so we can assign a Project Lead to the customer. Sadly Zoho Marketing Automation doesn't sync Lookup fields so I need to extract information from the lookup to text fields: Lookup field
                                  • Upload API

                                    I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL
                                  • Losing description after merging tickets

                                    Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.
                                  • Option to Empty Entire Mailbox or Folder in Zoho Mail

                                    Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only
                                  • update linked contacts when update happens in account

                                    Hi, I have a custom field called Licence in the Accounts module. When someone buys a licence, I’d like to update a custom field in the related Contacts. How can I achieve this? I noticed that workflows triggered on Accounts only allow me to update fields
                                  • Problem Management Module

                                    I am looking for a Problem Management module within Zoho Desk. I saw in some training videos that this is available, and some even provided an annual price for it. I want an official confirmation on whether this is indeed available. This is not a particularly
                                  • Deluge sendmail in Zoho Desk schedule can't send email from a verified email address

                                    I am trying to add a scheduled action with ZDesk using a Deluge function that sends a weekly email to specific ticket client contacts I've already verified the email address for use in ZDesk, but sendmail won't allow it in its "from:" clause. I've attached
                                  • Unable to explore desk.zoho.com

                                    Greetings, I have an account with zoho which already has a survey subscription. I would like to explore desk.zoho.com, but when I visit it while logged in (https://desk.zoho.com/agent?action=CreatePortal) I just get a blank page. I have tried different
                                  • Offline support for mobile app

                                    Accessing your files and folders from your mobile devices is now quicker and simpler, thanks to the power of offline support. Whether on an Android or iOS device, you can use the Offline function to save files and folders, so you can review them even
                                  • Zoho Desk KB article embedded on another site.

                                    We embed KB articles from Zoho Desk on another site (our application). When opening the article in a new tab, there is no issue, but if we choose lightbox, we are getting an error "To protect your security, help.ourdomain.com will not allow Firefox to
                                  • Transitioning to API Credits in Zoho Desk

                                    At Zoho Desk, we’re always looking for ways to help keep your business operations running smoothly. This includes empowering teams that rely on APIs for essential integrations, functions and extensions. We’ve reimagined how API usage is measured to give
                                  • List of packaged components and if they are upgradable

                                    Hello, In reference to the article Components and Packaging in Zoho Vertical Studio, can you provide an overview of what these are. Can you also please provide a list of of components that are considered Packaged and also whether they are Upgradable?
                                  • Does Attari Messaging app have Bot option and APIB

                                    Hi, Does Attari also have Bot and API as we use in WhatsApp??
                                  • how to use validation rules in subform

                                    Is it possible to use validation rules for subforms? I tried the following code: entityMap = crmAPIRequest.toMap().get("record"); sum = 0; direct_billing = entityMap.get("direct_billing_details"); response = Map(); for each i in direct_billing { if(i.get("type")
                                  • How to add application logo

                                    I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing
                                  • Introducing Keyboard Shortcuts for Zoho CRM

                                    Dear Customers, We're happy to introduce keyboard shortcuts for Zoho CRM features! Until now, you might have been navigating to modules manually using the mouse, and at times, it could be tedious, especially when you had to search for specific modules
                                  • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

                                    Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals
                                  • Send Automated WhatsApp Messages and Leverage the Improved WhatsApp Templates

                                    Greetings, I hope all of you are doing well. We're excited to announce a major upgrade to Bigin's WhatsApp integration that brings more flexibility, interactivity, and automation to your customer messaging. WhatsApp message automation You can now use
                                  • Next Page