Features I'd like to see (or not see) in Zoho writer

Features I'd like to see (or not see) in Zoho writer

Hi, In one of the forum notes a few days ago. One of your tech people tried to help a user but was unable to because he was wanting a function that Writer did not have. At the end of the exchange, the user said something like, we'll it's a great program and I shouldn't expect too much from it, after all it's free and just can't do so many things. The Tech person wrote back saying he was surprised to hear that because he actually thought of Writer as a very "robust" program, and he asked the user to give him a few examples of things he thought were lacking in Zoho Writer. 

I've lost that original exchange, and don't know the name of the person who asked the question, but here is my answer. I love Zoho and use it a lot, but if you want me to be perfectly honest about things that I would LOVE to have in it that are not, here is my list. In fact, I'm sure the list could be much longer if I had more time, but I finally need to get back to my life. 

I hope you take these comments as coming from a loyal supporter and not direct angry criticism, because I am not angry. I use the program daily and will continue to. But I have to admit that whenever I need a word processor for something more than the very simplist of notes, I go back to Word. I would very much prefer to stay away from the giants (Microsoft and Google), but so far Zoho is so far away from my desktop-based version of Word, that I can't quite make the leap. 

Best, 

Stan Duncan 

  1. Ability to see complex formatting on screen. Very difficult to format when you can't see the formating. It makes it hard to do two-column newsletters, for example. It also can't handle graphics. I just received a coupon for a dinner at a restaurant. It came as an attachment in Word. It has two pictures at the top left and right of the heading. Zoho garbles those graphics all over the page making it impossible to dicipher and use. 
  2. This isn't exactly a needed feature, but the bulleting is confusing and I can't get it to work (this may just be me; see below)
  3. Would love to see the auto capitalizing feature for the beginning of sentances.  
  4. Spelling auto correct.
  5. The ability to print with key strokes, rather than having to stop and pick up the mouse and click on print, would be very nice. In fact, a much richer list of key-stroke short cuts would be a real plus. 
  6. The ability to access the ribbon commands through keystrokes would be good (a slightly different suggestion than the one just above). For example, in Word, if I wished to put a word in small caps, I would highlight the word and press Alt-o-f-m. Or if I wanted to strike through I would press Alt-o-f-k. 
  7. This next issue is confusing. Many words in Writer have the red "squiggly" underlines, indicating that they are misspelled, but the word is actually spelled correctly. When I click on it and open the spell checker there's nothing listed as being incorrect. For example, the words "commands" and "beginning" in the sentences above are both flagged as mispelled, but they aren't. 
  8. Even more odd, sometimes just portions of words are flagged as misspelled. For example, the letters "corr" in the word "correct" above, and "por" in the word "portions" in thisparagraph have red underlines. 
  9. When I open a doc file (called "import" in Zoho) and edit it, I can't save it back to where I got it. If I press "save" it's saved in the online zoho directory (in a kind of confusing disorganized mess, but that's another story). If I try to "export" it, it goes into the download directory of mycomputer, with all of the formatting taken out of it. I have to then go into Windows Explorer and  drag and drop it back to its original directory. I wish there was a way to call up a doc file, work on it and save it back to where it came from with the original formatting.
  10. A related feature that would be nice would be to be able to open up online documents from other programs. I keep most of my documents on Microsoft's Skydrive. I've created an app on Writer that will go to the Skydrive directory list, but I can't get the two to relate to one another. If I want a file from a Skydrive directory, I have to download it as a word doc, save it on my hard drive (which I was attempting to avoid by using Skydrive) and then "import" it into Zoho. It's so tedious and complicated that it kind of takes all of the joy out of word processing. 
  11. In Word, when you have a bulleted list, and you press enter at the end of a line, it creates a new bulleted line just below it. With Zoho Writer, it just creates another line, without the bullet. This is slightly disconcerting if you have a fresh document in Writer, but you can always go back and create another bullet (would be nice if there was a non-mouse key-stroke for this). But if you have opened a Word Doc and try a carriage return after an already existing bulleted line, it notonly does not make another bullet, it steadfastly refuses to allow one. If you try to create a bullet by going to the bullet function on the ribbon, it creates one with a different sized bullet and adifferent level of indentation. In fact often (perhaps because it uses different codes than Word tocreate the document) Zoho  places the bullet into the sentence itself at about letter four or five.Very frustrating. I have worked with it for weeks and read everything I can find on it from Zoho, and I so far have totally failed to find any way of fixing this. It's a real mess for formatting. 
  12. This next issue may just be a casualty of Writer being online instead of tied to a computer.However, it is frustrating that the screen is unable to keep up with my typing. I type pretty fast, and often when Writer struggles to catch up, it leaves out letters from my words. I don't know if you can fix that, but it is a problem.  
  13. Writer does one thing that has so far baffled me. When I try to change the line spacing in one section, it frequently (maybe usually) changes the line spacing in another instead. For example, if I want there to be a 12 pt space after paragraphs in the body of a letter, but zero pt spacing in the letterhead at the top, I will highlight the text paragraphs, go to Page Setup > Page Format. Click on "Space after paragraph," click the down arrow to something like .6 or .12. Click Apply and Close. Then, when I go back to my document, the Letter Head at the top has a widened space after each paragraph mark, and the text I had highlighted to change remains unchanged. It has so far eluded me as to why. I'm sure that there is some obscure, arcane reason for the way this is set up and if I will just discover the logic behind the programmers setting it up that way I can lick it, but for now it has beaten me. I cannot figure it out. 
  14. I would like Writer to also have an auto date fill-in function where I can start the month and it would fill it in for me. I never know what the date is, and this would be a real help. 
  15. The margins are near impossible to set by hand. I would love to be able to slide the margin lines back and forth and have them lock in place. But it almost never happens. They over shoot or undershoot and it is VERY difficult (sometimes impossible) to get a margin to line up with the indentation that I want. Sometimes I have just saved the document. Copied the text, opened Word (or Word Perfect), pasted the text. Formatted the margins. Copied the text again, opened Writer, and pasted the text back in again. It's faster to do my formatting in another program and bring it into Writer than it is to fight with Writer to figure out how to over rule its rules. 
  16. Similarly, I have yet to figure out how to make line or paragraph spacing work when Writer does not want to make the change. I have clicked on every button in Page Setup or Insert or formatand nothing seems to dislodge Writer from its own preference until it is ready (usuallywhen I get mad and turn it off and then back on again). This may not be appropriate for a list of features that I would like to see, but it is a problem.)

      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • [Announcement] Insert image from URL changes in Zoho Writer

            Hi Zoho Writer users! We'd like to let you know that we've changed the behavior of the Insert image from URL option in Zoho Writer for security reasons. Earlier behavior Once you inserted an image URL in a Writer document, the image would be fetched from
          • Deprecation of certain URL patterns for published Zoho Writer documents

            Hi Zoho Writer users! We'd like to let you know that we have deprecated certain URL patterns for published and embedded documents in Zoho Writer due to security reasons. If the published or embedded documents are in any of these URL patterns, then their
          • Introducing plagiarism checker in Zoho Writer

            Zia, Zoho Writer's AI-driven writing assistant, now highlights plagiarized and duplicated content in addition to offering contextual grammar and writing suggestions to help you write clearly and concisely in English. Zoho Writer's plagiarism reports Here
          • [Important announcement] Impact of Google's new email guidelines for Zoho Writer automation users

            Hi users, Google has recently announced new guidelines for sending emails to Gmail and other Google-hosted domains. These guidelines will be effective starting Feb. 1, 2024, and can impact the delivery of emails sent from Zoho Writer. Your organization
          • Transitioning from MS Word to Writer: A complete walkthrough

            Hello everyone! We understand moving to a new word processing tool can be difficult, especially if it means switching from a legacy software like MS Word. That's why we've organized an exclusive webinar where we talk you through ways to make your switch from MS Word to Writer as easy as possible. In this webinar, you'll learn: - Why Writer is a simple yet powerful alternative to MS Word. - How to locate your favorite MS Word features and functions in Writer.  - How to migrate your Word documents

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ




                                ご検討中の方

                                  • Recent Topics

                                  • Automatic Refresh on Page?

                                    Hi everyone, We use a page as a dashboard which shows data for the laboratory and tasks pending etc. Is there a way to set the page to automatically refresh on a X time? Many thanks TOG
                                  • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

                                    Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
                                  • Default Reminder Time in New Tasks or New Event?

                                    Any way to change this from 1:00am? Thanks, Gary Moderation Update (February 2026): With the Calendar preferences, the default reminder time for Meetings, Appointments and All-Day Meetings can be set. Read more: Calendar preferences in Zoho CRM Regarding
                                  • Dynamic Field Folders in OneDrive

                                    Hi, With the 2 options today we have either a Dynamic Parent Folder and lots of attachments all in that one folder with only the ability to set the file name (Which is also not incremented so if I upload 5 photos to one field they are all named the same
                                  • Right Shift key not sending to Zoho Assist environments

                                    I'm unable to use Right Shift key in Zoho environments. Zoho environments are Win10. Computer I access from is Win 11. Issue started when I changed to Win 11. Have tried: - Multiple browsers - web client AND desktop client - 3rd party mapping tools to
                                  • About Meetings (Events module)

                                    I was working on an automation to cancel appointments in zoho flow , and in our case, we're using the Meetings module (which is called Events in API terms). But while working with it, I'm wondering what information I can display in the image where the
                                  • PDF Annotation is here - Mark Up PDFs Your Way!

                                    Reviewing PDFs just got a whole lot easier. You can now annotate PDFs directly in Zoho Notebook. Highlight important sections, add text, insert images, apply watermarks, and mark up documents in detail without leaving your notes. No app switching. No
                                  • Ability to assign Invoice Ownership through Deluge in FSM

                                    Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This
                                  • How do you do ticket add ons in Backstage?

                                    Hi Everyone, If you wanted to have general admin tickets and allow for add ons, like camping, or car or Carbon offset. What would you do? Peace Robin
                                  • From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

                                    Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with
                                  • validation rules doesn't work in Blueprint when it is validated using function?

                                    I have tried to create a validation rule in the deal module. it works if I try to create a deal manually or if I try to update the empty field inside a deal. but when I try to update the field via the blueprint mandatory field, it seems the validation
                                  • Pull cells from one sheet onto another

                                    Hello all! I have created an ingredients database where i have pricing and information and i want to pull from that database into a recipe calculator. I want it to pull based on what ingredient I choose. The ingredients database has an idea and i want
                                  • Emails Failing with “Relaying Issues – Mail Sending Blocked” in ZeptoMail

                                    Hello ZeptoMail Support Team, We are facing an email delivery issue in our ZeptoMail account where emails are failing with the status “Process failed” and the reason “Relaying issues – Mail sending blocked.” Issue Details Agent Name: mail_agent_iwwa From
                                  • How does Zoho handle support operations for our EU users?

                                    Dear Zoho users, We have some news and reminders about how we handle support operations for Zoho users in the EU Data Center. This is part of our broader commitment to ensuring GDPR compliance and providing secure data handling for all users. We'd like
                                  • Layout Adjustment.

                                    Hello Latha, Hope you are doing well. I wanted to check with you about adjusting the layout columns in the Service Report from the backend, as currently there is no capability for us to customize the layout from our end. Below is the output that I am
                                  • Anyone in Australia using Zoho Books AND has their account with NAB?

                                    Hi I have an account with both NAB and Suncorp. Suncorp transaction come in the next day however NAB transactions take 4-5 business days to appear. eg: A deposit made today in my Suncorp will be imported into Zoho tomorrow. A deposit made today to the NAB account will be imported maybe Saturday (Friday overnight). I have contacted both Zoho and NAB but noone seems to know why. I was just wondering if anyone else in Australia uses NAB and has this issue (or doesn't) maybe we could compare notes and
                                  • Zoho Often Lag

                                    Desk Team, We've noticed that Desk, Creator & other apps seems to lag more these days. We often refresh multiple times.
                                  • Importing into the 'file upload' field

                                    Can you import attachments into the file upload field. I would expect it to work the same way as attachments do, But can't seem to get it to work. Moderation Update: The option to import into File Upload and Image Upload fields has been supported. Read
                                  • Layout Rules Don't Apply To Blueprints

                                    Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now
                                  • Why is the ability Customize Calls module so limited?

                                    Why can't I add additional sections? why can't I add other field types than the very limited subset that zoho allows? Why can I only add fields to the outbound/inbound call sections and not to the Call Information section?
                                  • Zoho Desk blank screen

                                    opened a ticket from my email, zoho desk comes up blank, nothing loads. our receptionist also gets the same thing under her login on her computer. our sales rep also gets same thing on zoho desk at his home on a different computer. I tried clearing cache/history/cookies,
                                  • Optimum CRM setup for new B2B business

                                    Can some advise the most common way to setup Zoho CRM to handle sales for a B2B company? Specifically in how to handle inbound/outbound emails. I have spent hours researching online and can't seem to find an accepted approach, or even a tutorial. I have
                                  • filter on sheets mobile (iOS, iPadOS) does not work

                                    I have this issue on every spreadsheet, whether imported or created natively in Zoho Sheets. I can use on desktop without issue: desktop screenshot on iOS the filter dropdowns are not there and there is no way to add them mobile iPadOS looks the same
                                  • Canva Integration

                                    Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,
                                  • Can't edit Segments

                                    Happening with 2 different Zoho One environments, in different browsers. Please fix.
                                  • Error 554 Email Outgoing Error

                                    Our email address (info@tvbhouston) was recently migrated to a new domain host on WordPress, and our SSL certificate is still pending. We would like to continue using your service, but we are currently unable to send emails. Could you please re-enable
                                  • Transfer ownership of files and folders in My Folders

                                    People work together as a team to achieve organizational goals and objectives. In an organization, there may be situations when someone leaves unexpectedly or is no longer available. This can put their team in a difficult position, especially if there
                                  • Consumer Financing

                                    Does Zoho currently have a payment gateway (such as Stripe, Square, etc) which offers financing for customers? So, let's say the estimate we give the customer is greater than what they can afford at the time, but we can sell the service now, letting them
                                  • Subform edits don't appear in parent record timeline?

                                    Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
                                  • Zoho CRM - Option to create Follow-Up Task

                                    When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would
                                  • Deluge function to copy parent record file upload field to child record file upload field

                                    I'm stuck trying to write a deluge function that is triggered via automation in child record "Appointments," confirms if a file is in file upload "Report" field of parent "Contacts" record via Contacts lookup field "Contact_Name". If no file is in parent
                                  • Make panel configuration interface wider

                                    Hi there, The same way you changed the custom function editor's interface wider, it would be nice to be able to edit panels in pages using the full width of the screen rather than the currently max-width: 1368px. Is there a reason for having the configuration panel not taking the full width? Its impossible at this width to edit panels that have a lot of elements. Please change it to 100% so we can better edit the layouts. Thanks! B.
                                  • Image Compression Options

                                    Much better if we have level of options to compress the image [20%, 40%...] We are dealing with service reports daily that has before and after photos (image field)- the file size too large and one thing, the current limit is 10mb or 15mb for report
                                  • How to hide or archive a blog post temporarily in Zoho commerce website builder?

                                    I would like to temporarily hide or archive a blog post in zoho commerce website builder so that it doesnt appear on my website till I enable it again. I tried to look for this option but could not find it.  It only allows me to permanently delete a blog
                                  • How to mix different types of inputs (such as dropdown list and textbox)

                                    Hi, I'm creating a form called "Room Reservations" for a company. I created a "table" using "Matrix Choice". I created "Room 1", "Room 2" and "Room 3" with the "Questions". I would then like to create two columns with the "Answers", one called "Department"
                                  • How to Convert NSF to PST Format Effortlessly? - SYSessential

                                    It is highly recommended to obtain the error-free solution of the SYSessential NSF to PST converter to convert NSF files from Lotus Notes. Using this professional software, it becomes easier to convert all NSF database items, including emails, journals,
                                  • Zoho Commerce - Poor Features Set for Blogging

                                    Hi Zoho Commerce team, I'm sure you will have noticed that I have been asking many questions about the Blogs feature in Commerce. I thought that it would be useful if I share my feedback in a constructive way, to highlight the areas which I feel need
                                  • Pass shipping info to payment gateway Zoho Books to Authorize.net

                                    For some reason the integration from Zoho books to Authorize.net does not pass the shipping address. Authorize.net is ready to receive it, but zoho books does not send it
                                  • Massive Zoho Books failure

                                    We have not received any communication or notification from Zoho, but we have detected that Zoho Books is not working for all our users. We cannot access or use Zoho Books. This is critical. We are trying to contact Zoho on the Spain telephone number,
                                  • Does the Customer “Company Name” field appear anywhere in the Zoho Books UI outside of PDFs?

                                    Hi everyone, I’m trying to understand how the Company Name field is actually used in Zoho Books. There is a Company Name field on the customer record, but when viewing transactions like a Sales Order in the normal UI (non-PDF view), that field doesn’t
                                  • Next Page