Gain insights on what visitors have to say about your brand using feedback widgets.

Feedback is essential for any business, be it small or large. You can use this feedback to gauge what your visitors' preferences are, what more they expect from you and your brand and make improvements accordingly.

The Zobot offers a bunch of feedback widgets that you can use inside all of the platforms available.

Happiness Rating:

This card can be used to obtain the rating from the visitor in the smiley input format.

Syntax:

{
"type" : "happiness-rating",
"level" : "3"
}

Here, the required values are:

type - The type of input used which is Mandatory
level - The happiness level of the visitor that can have values such as :

rating-angry:
:rating-sad:
:rating-neutral:
:rating-happy:
:rating-excited:

Star Rating:

This card can be used to obtain the rating from the visitor in the star input format.

Syntax:

{
"type" : "star-rating",
"level" : "5"
}

Here, the required values are:

type - The type of input used which is Mandatory
level - The number of stars to be displayed to the visitor

Like Button:

This card can be used to collect the feedback from the visitors as like/dislike (thumbsup / thumbsdown) inputs format.

Syntax:

{
"type" : "like",
}

Here, the required value is:

type - The type of input used which is Mandatory

Note:

These widgets can be used on all platforms available to build the Zobot. To learn more about the Feedback widgets, click here.

Regards,

Michelle

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Michelle Concetta Fernando

Sticky Posts
Plug Sample #4: Improve your customer interacting experience by letting Zobot remember your website visitor name!
Hi Everyone! In our Plug sample series, we have another simple yet efficient plug for your Codeless bot builder. Before that, I have a question. Let's say you go to the same coffee shop everyday for your morning coffee. Wouldn't you be happy if the waiter