Kaizen 213 - Workflow APIs - Part 1
If you have ever managed complex business processes, you know that Workflows are the quiet backbone of any well-run business process. They keep things moving; assigning owners, sending alerts, keeping deals on track, and much more. But until now, you could not manage them via APIs. That changes with the release of Workflow APIs.
In this series, we will work through a real-world scenario together, showing you how to transition from manually managing workflows to governing them using APIs. We’ll look at Zylker Cloud Services, an IT solutions provider trying to bring order to its growing CRM automations.
The use case: Scaling the sales process at Zylker Cloud Services
Zylker’s sales process touches multiple teams and modules like Leads, Deals, Calls, Appointments, etc. Over time, different team members created their own workflows. The result is familiar to anyone who has scaled fast:
Multiple versions of what should be the same process
Old, unused workflows still running.
Now, Zylker wants to bring structure and visibility to this automation sprawl. Their system administrators are building a custom admin dashboard to monitor and manage CRM workflows, without needing deep CRM expertise.
They want to:
Display a real-time list of all workflows with their status
Gain insights into workflow distribution across modules
Identify inactive or outdated workflows that may need cleanup.
However, the CRM UI only allows viewing one workflow at a time. There is no consolidated view to see all workflows, their triggers, and their status across modules. That makes auditing and governance tedious and error-prone, especially at scale.
This is exactly what the Workflow APIs solve. With this, they can:
Audit all existing workflows.
Review how and when they trigger.
Identify which modules and actions are supported before creating new rules or updating existing ones.
Update existing rules and create new rules.
Delete the rules that are no longer needed.
You can not build a dynamic admin dashboard or an automated audit system for Workflows through just clicks. But you can do this now, with Workflow APIs.
STEP 1: Discover and audit existing workflows
Before changing anything, we need to understand what we are working with. How many workflows do we have? What do they do? How many more can we create?
To get a complete inventory of Workflow rules, we can use the GET Workflow Rules API. This API returns a list of all the Workflow Rules configured for the CRM account.
Sample Request:
GET {api-domain}/crm/v8/settings/automation/workflow_rules
This initial audit acts like a master list, giving us an overall picture. It helps understand the scope of the automation landscape and identify obvious redundancies, like multiple workflows with similar names or purposes.
Sample Response:
{ "workflow_rules": [ { "created_time": "2024-01-15T14:20:30+05:30", "execute_when": { "details": { "trigger_module": { "api_name": "Deals", "id": "4876876000000002181" }, "repeat": false }, "type": "create_or_edit" }, "editable": true, "module": { "api_name": "Deals", "id": "4876876000000002181" }, "deprecated": false, "deletable": true, "description": "Alert VP of Sales for high-value opportunities", "source": "crm", "created_by": { "name": "Matthew Mayers", "id": "4876876000001360001" }, "last_executed_time": null, "modified_time": "2024-01-23T12:23:12+05:30", "name": "VP Alert - High Value Deal", "modified_by": { "name": "Matthew Mayers", "id": "4876876000001360001" }, "lock": { "locked_by": null, "message": null, "status": false }, "id": "4876876000016390024", "category": "default", "conditions": [ { "sequence_number": 1, "instant_actions": { "actions": [ { "related_details": null, "name": "VP notified", "details": { "module": { "api_name": "Deals", "id": "4876876000000002181" } }, "id": "4876876000016390063", "type": "field_updates" }, { "related_details": { "best_time": true }, "name": "High value deal alert", "id": "4876876000016390015", "type": "email_notifications" } ] }, "scheduled_actions": [ { "execute_after": { "period": "business_days", "unit": 1 }, "id": "4876876000016390074", "actions": [ { "related_details": null, "name": "Confirm VP follow-up", "id": "4876876000016390067", "type": "tasks" } ] } ], "criteria_details": { "relational_criteria": { "module_selection": null, "criteria": null, "module": null }, "criteria": { "group_operator": "AND", "group": [ { "comparator": "equal", "field": { "api_name": "Amount", "id": "4876876000000002557" }, "type": "value", "value": "50000" }, { "comparator": "equal", "field": { "api_name": "Stage", "id": "4876876000000002565" }, "type": "value", "value": "Negotiation/Review" } ] } }, "id": "4876876000016390025" } ], "status": { "active": true } }, { "id": "4876876000012015001", "name": "Lead Assignment - North Region", "module": {"api_name": "Leads"}, "status": {"active": true}, "execute_when": {"type": "create"}, "last_executed_time": "2025-10-14T11:56:20+05:30" // ... other keys omitted for brevity }, { "id": "4876876000012020001", "name": "Lead Assignment - South Region", "module": {"api_name": "Leads"}, "status": {"active": true}, "execute_when": {"type": "create"}, "last_executed_time": "2025-10-14T10:30:15+05:30" // ... other keys omitted for brevity } // ... additional workflows ], "info": { "per_page": 200, "count": 71, "page": 1, "more_records": false } } |
The response gives us a comprehensive overview of all configured workflows. For each rule, we get the metadata including its unique ID, name, description, the module it operates on, its activation status, and details about when it triggers. We also get audit information like creation timestamps and which user made changes.
Working with large results
When you have hundreds of workflows, pagination helps. The response includes an info object with pagination details:
count: The number of workflows on the current page
per_page: The maximum number of records per page (default and max is 200)
page: The current page number
more_records: Indicates if there are additional records to fetch.
If the more_records key is true, we can retrieve the next page by using the page parameter in the request.
While getting all workflows gives you the big picture, we may often want to focus on specific areas. This API offers several parameters to narrow down our search:
Parameter type | Description |
module | Filters workflows by the primary module they operate on. |
trigger_module | Filters by related modules that can trigger workflows. Use this when you want workflows that are triggered by changes in related records. |
execute_on | Filters by the specific action that triggers the workflow. |
status_active | Filters by activation status to see only active or inactive workflows. Useful for audits and cleanup operations. |
filter | Searches workflows by name using a JSON filter. |
page | Specifies which page of results to return. Use this for pagination when you have a large number of workflows. |
per_page | Limits the number of workflows returned per page. The default and maximum value is 200. |
sort_by | Sorts the workflows based on a specific field. The only supported value is modified_time. |
sort_order | Sorts the workflows in ascending (asc) or descending (desc) order. |
include_inner_details | Includes the inner details like conditions and actions of the workflows in the response. |
For example, to find all active lead workflows containing "Assignment" in their name, use:
Here is the API-call-ready version of the same, after URL encoding the filter value:
Now, if you inspect the response closely, you can see that we have two similar workflows: "Lead Assignment - North Region" and "Lead Assignment - South Region." And there is also an older workflow named "VP Alert - High Value Deal."
This workflow was created almost a year ago by a former team member, and it has not been modified for a long time. Is it still relevant? What exactly does it do? What criteria define a "high-value deal," and who exactly gets notified?
To answer these questions and understand the workflow's complete logic, we must examine it closely using the Get a Workflow API. This API returns the full configuration including all conditions, criteria thresholds, and specific actions for an individual workflow.
STEP 2: Inspect a single workflow using Get a Workflow API
Sample Request:
GET {api-domain}/crm/v8/settings/automation/workflow_rules/4876876000016390024
Here, 4876876000016390024 is the unique ID of the Workflow rule whose details we want to fetch, obtained from the response of Get all Workflows API.
Sample Response:
{ "workflow_rules": [ { "created_time": "2024-01-15T14:20:30+05:30", "execute_when": { "details": { "trigger_module": { "api_name": "Deals", "id": "4876876000000002181" }, "repeat": false }, "type": "create_or_edit" }, "editable": true, "module": { "api_name": "Deals", "id": "4876876000000002181" }, "deprecated": false, "deletable": true, "description": "Alert VP of Sales for high-value opportunities", "source": "crm", "created_by": { "name": "Matthew Mayers", "id": "4876876000001360001" }, "last_executed_time": null, "modified_time": "2024-01-23T12:23:12+05:30", "name": "VP Alert - High Value Deal", "modified_by": { "name": "Matthew Mayers", "id": "4876876000001360001" }, "lock": { "locked_by": null, "message": null, "status": false }, "id": "4876876000016390024", "category": "default", "conditions": [ { "sequence_number": 1, "instant_actions": { "actions": [ { "related_details": null, "name": "VP notified", "details": { "module": { "api_name": "Deals", "id": "4876876000000002181" } }, "id": "4876876000016390063", "type": "field_updates" }, { "related_details": { "best_time": true }, "name": "High value deal alert", "id": "4876876000016390015", "type": "email_notifications" } ] }, "scheduled_actions": [ { "execute_after": { "period": "business_days", "unit": 1 }, "id": "4876876000016390074", "actions": [ { "related_details": null, "name": "Confirm VP follow-up", "id": "4876876000016390067", "type": "tasks" } ] } ], "criteria_details": { "relational_criteria": { "module_selection": null, "criteria": null, "module": null }, "criteria": { "group_operator": "AND", "group": [ { "comparator": "equal", "field": { "api_name": "Amount", "id": "4876876000000002557" }, "type": "value", "value": "50000" }, { "comparator": "equal", "field": { "api_name": "Stage", "id": "4876876000000002565" }, "type": "value", "value": "Negotiation/Review" } ] } }, "id": "4876876000016390025" } ], "status": { "active": true } }, { "id": "4876876000012015001", "name": "Lead Assignment - North Region", "module": {"api_name": "Leads"}, "status": {"active": true}, "execute_when": {"type": "create"}, "last_executed_time": "2025-10-14T11:56:20+05:30" // ... other keys omitted for brevity }, { "id": "4876876000012020001", "name": "Lead Assignment - South Region", "module": {"api_name": "Leads"}, "status": {"active": true}, "execute_when": {"type": "create"}, "last_executed_time": "2025-10-14T10:30:15+05:30" // ... other keys omitted for brevity } // ... additional workflows ... ], "info": { "per_page": 200, "count": 71, "page": 1, "more_records": false } } |
The detailed response gives us a complete blueprint of the workflow. We can now see the exact business logic: the workflow triggers when deals are edited and meet two specific conditions; when the amount equals exactly $50,000 AND the stage is Negotiation/Review.
More importantly, we can see all the actions that execute: an immediate field update to mark deals as "VP notified," an email notification sent at the optimal time, and a follow-up task scheduled for one business day later. Here's what is really interesting about this detail; this workflow has never actually executed, despite being active for nearly a year, because the last_executed_time is null in the response.
Now we are left with some important questions. Is that $50,000 threshold too narrow? What if a $49,000 deal is just as important? And is the VP still the right person to alert? Are there additional stakeholders who should be notified beyond just the VP? These are the type of questions you can start answering once you inspect your workflows closely.
STEP 3: Check limits and distribution
Before making any changes, we must understand our automation capacity and how workflows are distributed across the organization. The Workflow APIs provide two key endpoints for this:
1. Get Workflow limits API
This API provides a comprehensive view of your organization's workflow capacity across multiple dimensions.
Sample Request:
GET {api-domain}/crm/v8/settings/automation/workflow_rules/actions/rules_count
Sample Response:
{ "rules_count": { "scheduled_actions_per_rule_limit": 5, "total_rules_limit": 2500, "active_rules_configured": 71, "rules_per_process_limit": 10, "total_actions_per_rule_limit": 50, "total_rules_limit_per_module": 125, "active_rules_limit": 2000, "total_rules_configured": 82, "active_rules_limit_per_module": 75 } } |
This response gives the following information:
Total Capacity: Zylker has a generous limit of 2,500 total workflows, with only 82 currently configured. This means that they are using just 3 percent of their total capacity.
Active Workflows: There are 71 active workflows, well below their 2,000 active workflow limit
Module-level Limits: Each module can support up to 125 total workflows, with 75 of those allowed to be active simultaneously.
Action Limits: Each condition in the Workflow can contain up to 50 total actions, with a maximum of five scheduled actions.
For Zylker, this is excellent news. Only 71 active workflows out of a 2,000 limit. This means we have substantial room for growth and can confidently create new workflows without worrying about capacity constraints.
2. Get module-wise counts API
This API tells you exactly how many workflow rules you have in each module. It shows both the total number of rules and how many are currently active. This helps you see where your automations are concentrated and where you might be missing opportunities.
Sample request:
GET {api-domain}/crm/v8/settings/automation/workflow_rules/actions/module_specific_count
Sample Response:
{ "module_specific_count": [ { "active_rules_configured": 2, "module": { "api_name": "Products", "id": "4876876000000002213" }, "total_rules_configured": 2 }, { "active_rules_configured": 2, "module": { "api_name": "Deals", "id": "4876876000000002181" }, "total_rules_configured": 2 }, { "active_rules_configured": 4, "module": { "api_name": "Contacts", "id": "4876876000000002179" }, "total_rules_configured": 5 }, { "active_rules_configured": 2, "module": { "api_name": "Appointments__s", "id": "4876876000002362026" }, "total_rules_configured": 3 }, { "active_rules_configured": 4, "module": { "api_name": "Calls", "id": "4876876000000033015" }, "total_rules_configured": 5 }, { "active_rules_configured": 43, "module": { "api_name": "Leads", "id": "4876876000000002175" }, "total_rules_configured": 51 }, { "active_rules_configured": 14, "module": { "api_name": "Emails", "id": "4876876000000014163" }, "total_rules_configured": 15 } ] } |
Looking at this response, we can see 43 active workflows in Leads but only two in Deals. This tells us that Zylker is heavily focused on lead management but might be missing opportunities to automate their sales process later in the pipeline.
Together, these two APIs give a complete picture of the automation capacity and distribution.
What's next: From understanding to action
Now that we have our foundation, we are ready to start building and refining.
In the next part of this Kaizen series, we will move from discovery to design. We’ll use the Workflow Configuration, Create, and Update APIs to standardize Zylker’s automation management, create new workflow rules, and update existing ones for consistency and efficiency.
We hope that you find this post on Workflow APIs useful. If you have any feedback, or if there are any pain-points that you would like us to address in our Kaizen series, please let us know in the comments, or reach out to us via support@zohocrm.com. We will be happy to help!
Until we meet again next Friday, Happy coding!
Zoho Campaigns Resources
Topic Participants
Anu Abraham
Sticky Posts
Kaizen #216 - Actions APIs : Email Notifications
Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes areKaizen #152 - Client Script Support for the new Canvas Record Forms
Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achievedKaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script
Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI
Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over theKaizen #197: Frequently Asked Questions on GraphQL APIs
🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Zoho Orchestly Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho CRM Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Recent Topics
Add additional field to quick search results
IN the advanced search, we can add any field to the columns. In the regular search results (before you press enter, there is no option to modify the results. It would be super useful to include a custom field where it currently displays the pipleineBug Report and Suggestions for Improvement in Zoho Applications
Hi Zoho Team, I’d like to report a few bugs and improvement suggestions I’ve noticed while using Zoho products: Zoho Cliq Video Call: The camera sometimes turns off automatically during video calls. This seems to be a bug — please check and fix it. ZohoNeed Help: Updating Related Records via Subform Entries in Zoho Creator
Hi everyone, I’m trying to set up a workflow in Zoho Creator where each row in a subform updates related records in another form automatically. Here’s the situation: My main form (e.g., “Receipts”) contains a subform where each row selects a related recordZoho Desk - Community - Customer Portal - Description Field UX Improvement
Hi Zoho Desk Team, As a prolific user of Zoho Cares Community, I find it very frustrating that I cannot increase the size of the Description box (this one which I am typing this message). Many apps with multi line text fields have a small handle in theAdd the same FROM email to multiple department
Hi, We have several agents who work with multiple departments and we'd like to be able to select their names on the FROM field (sender), but apparently it's not possible to add a FROM address to multiple departments. Is there any way around this? Thanks.Can I change the format of the buttons in the email templates?
Hi all! We have been working hard trying to brand our email templates, and have some way to go yet. One of the things we can't seem to edit is the green ${Cases.CUSTOMER_PORTAL_BUTTON} button and the font of the View Ticket text. Is there any way of doingIntroducing parent-child ticketing in Zoho Desk [Early access]
Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-childLead to Contact Conversion with multiple email address fields
We are a B2C business with a strong repeat cycle, and as such it's not uncommon for customers to use multiple email addresses with us. We have both our Contacts & Leads modules set up with 3 email fields. (Primary Email / Secondary Email / Historic Email)Does Thrive work with Zoho Billing (Subscriptions)?
I would like to use Thrive with Zoho Billing Subscriptions but don't see a way to do so. Can someone point me in the right direction? Thank youExporting Charts from ZohoCRM
Hi...I'm relatively new to ZohoCRM, but very happy with it so far. I have all my leads and potentials accurately entered, and like the reports that I can view, with charts at the top of the data. But when I export the data, I'm receiving only the data, whether I export as excel, csv or pdf. How can I export both the chart and the data? In case it makes a difference, I'm using the free version right now. I tried researching the other editions to see if a paid version of the software offered the abilityAutomatically Update Ticket Status in Zoho Desk Based on Actions in Zoho Projects
Hi Zoho Desk Team, Hope you’re doing well. We’re using the Zoho Desk–Zoho Projects integration to manage tasks related to customer tickets, and it works well for linking and tracking progress. However, there are a few important automation capabilitiessms long credits
I’m trying to purchase Long Code credits so I can send SMS campaigns to my contacts. However, when I click the “Buy Now” button, the page appears blank and doesn’t load any purchase options. Could you please assist me in purchasing the Long Code creditsTip #48- Power Your AI Workflows with Zoho Assist on Zapier’s MCP- 'Insider Insights'
We’re thrilled to announce that Zoho Assist is now part of Zapier’s Model Context Protocol (MCP), bringing remote support automation right into your AI ecosystem. What is MCP? The Model Context Protocol (MCP) is Zapier’s new framework designed to connectInsert Cookie Policy in Zoho Sites
Hello, i need to insert a banner on my site because i'm in Italy so i have to respect EU laws for Cookie Policy and Privacy Policy. I see that i need to insert a code in <head> section of my site to show a banner/popup with cookie info. How i can do this? Thank you LucaMarketing Tip #1: Optimize item titles for SEO
Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantlyCustomer Parent Account or Sub-Customer Account
Some of clients as they have 50 to 300 branches, they required separate account statement with outlet name and number; which means we have to open new account for each branch individually. However, the main issue is that, when they make a payment, theyForced Logouts - Daily and More Frequent
In the last month or so, I've been getting "power logged out" of all of my Zoho apps at least daily, sometimes more frequently. This happens in the same browser session on the same computer, and I need to re-login to each app separately after this happens.ENTER key triggering Submit
Is it possible to stopped the ENTER key from the mandatory triggering of the Submit button on Creator form? I want forms submitted "ONLY" when the Submit button is pressed.Is it possible to assign Client user to external task ON PROJECTS' TEMPLATES?
Is it possible to assign Client user to external task ON TEMPLATES PROJECTS?Cliq does not sync messages after Sleep on Mac
I'm using the mac app of Cliq. When I open my mac after it was in sleep mode, Cliq does not sync the messages that I received. I always have to reload using cmd + R, which is not what I want when using a chat application.Link to images
I have added images in pages. I would like to link those images with linked in URL so that they open in new window. There is an option of image -> link but I am not able to use the same to open URL in new window. Please check the attached image. Can youCanvas View - Print
What is the best way to accomplish a print to PDF of the canvas view?Respond faster and smarter with Zia in your IM Inbox
You’re in the middle of a busy chat queue. New messages keep popping up. One customer sounds upset. Another is asking a long list of questions. You need context. You need speed. You need help. That’s exactly when Zia Insghts jumps into action. It showsMeeting impossible to use when sharing screen
he Meeting tool in Brazil is practically unusable when sharing anything, whether it’s a presentation or simple navigation. When accessed via Cliq, the situation gets even worse: even basic calls fail to work properly, constantly freezing. And as you areLet's Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-2)
Welcome back to Let’s Talk Recruit series. In Part 1, we introduced Zia and how AI is reshaping the way recruiters work. This time, we’re taking a closer look at how far Zia has come and how each update continues to simplify your everyday tasks. WhenWARNING : Smart list automatically unsubscribes your contacts.
I created a smart list of my team members based on the criterion that their email domain was @_____. The list refreshed as expected — but it ended up unsubscribing almost all members of my team. I contacted support, but it took two months to get a reply,Export Purchase orders as Excel
Is it possible to export purchase orders as excel rather than PDF? Our suppliers don't want orders made in PDF, they need it to be excel5名限定 課題解決型ワークショップイベント Zoho ワークアウト開催のお知らせ (10/31)
ユーザーの皆さま、こんにちは。Zoho ユーザーコミュニティチームの中野です。 10月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 参加登録はこちら（無料）：https://us02web.zoom.us/meeting/register/BGYTysOnSqa9LA9eY2IKww ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは？ Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目的としたSubforms in Stateless Forms
Stateless Forms are very useful, but we can't build complex data entry pages without Subforms. Can this be implemented? This would make Stateless Forms truly powerful.Custom Function not getting package details when triggered from Workflow Rules.
I have a custom function for Packages that submits a form in our Creator app that we use to generate custom shipping labels (internal staff complete deliveries so we cannot generate shipping labels straight from Inventory). When the function is executedBilling Preferences per Account
Hello, We are trying to setup Billing Preferences in Zoho Desk to set up a different pricing per account. We charge different pricing per hour per customer/account. Account A = 100 per hour Account B = 125 per hour In the Billing Preferences in Time EntryTime entry preview for custom time entry templates.
Our company needed time entries in a specific format to document our client interactions. Since we are using a custom time entry layout, we have lost the "preview" on the time entry tab. Using the default time entry layout, you get a small preview ofAble to change project on timelog entries
Ability to move the timesheet entry from one project to another. When a user adds a wrong entry a manager can change/update the timesheet entry to the correct project.Knowledge base: The nitty-gritty of SEO tags
A well-optimized knowledge base with great SEO can benefit your company by allowing customers to find help articles and support resources using search engines. This enables customers to quickly and efficiently find the information they need without directFull Text Customization & Translation in SalesIQ Chat Widget Settings
Dear Zoho SalesIQ Team, Greetings, We would like to request an important enhancement to the chat widget customization options in Zoho SalesIQ. Current Limitation: At the moment, only some of the text shown in the chat widget is editable or translatableIntroducing swipe actions in the Zoho CRM Android app
Hello everyone, How much time do you spend each day on your list view? Probably quite a lot. Since it's such an important part of your work, wouldn't it be easier if you could take action directly from your list view instead of opening each record oneContent Security Policy
Is there a place in ZOHO CRM to add a Content Security Policy to allow for a call to a google.com map, from inside our current app? Or, how do I resolve the issue below?? jquery.js:1 Refused to load the script 'https://maps.google.com/maps/api/js?v=3.41&libraries=places&sensor=true&key=AIzaSyAyQzKeKSbLci4LwZhn9oXvtCkbUo1Ae4g&callback=map_loader'Option to select location?
As a business coach, I meet with clients at various public locations. I have two or three pre-determined locations that I meet at. I would like the client to choose the location when booking an appointment. Is there a way to do that with a single service, or is the best way to accomplish this by creating one service for each location offered?Unified WhatsApp Number Management in Zoho Desk and SalesIQ
Dear Zoho Desk Support Team, We are currently utilizing both Zoho Desk and Zoho SalesIQ for our customer support operations. While both platforms offer WhatsApp integration, we are facing challenges due to the requirement of separate WhatsApp numbersProvide a standard structure to your content using article templates
Hello everyone, When multiple writers work on different documents, maintaining a standard structure can be challenging as each of the writer follows a different writing style. However, when the structure, tone, and format of every document is different,Next Page