legal process workflow, rules and repository requirement

legal process workflow, rules and repository requirement

  • I would like to re-develop my current business application in Zoho.

    It is basically a workflow, rules engine and document repository system:

     - we have several Clients, each with strict confidentiality and non-sharing in place
     - however, we also have shared pools of analysts with access to each Client environment

     - our Clients have Relations (customers, partners, suppliers etc) - and we risk-analyse these Relations for our Clients in various planned Projects
     - for every Client, the primary table is a Relation table (pref. in a tabbed-view)
     - the Relation has related Legal Entity and People tables
     - the Legal Entities and the People are used to build a "Parent Tree" to depict the owners (multiple-levels) and directors of the Relation (and parents)
     - this Parent Tree will need to be graphically depicted in a (pref.) clickable "Network Diagram" / org-chart form
     - there are various other tables defining Relation Attributes and Risk Factors and levels-of-risk (e.g. Location, Legal Entity Type etc.)

     - Analysts need to be assigned "Risk Analysis" task (group assignment would be a plus) by their Team leads
     - these actions need to follow a risk-analysis -> peer-review -> case-review -> customer-review wworkflow (with accept/fail, escalations, re-assign all possible)
     - the Risk Analysis step itself needs to follow a detailed "mini-workflowed" set of business rules

     - the Business Rules need to be tabled into a Rulebook and different rulebooks may need to be defined per Project
     - the Risk Analysis step needs to handle the presentation of additional and alternative rules dependent of the aforementioned Client Attributes and Risk Factors

     - every Risk Analysis Business Rule needs to have associated Evidence attached (e.g. screen shots, certificates, PDFs etc.)
     - the PDFS etc. need to be attached to an Evidence table that will have various categories, validity-dates etc.
     - the same Evidence may also be used by different Business Rules, Risk Analysis activities or even Clients

     - the Review steps need to be as intuitive and easy-to-review as possible with "hover" views on the underlying information etc. 
     - traffic-lights, audit-trails and versioning / revision-history is vital

    I'm expecting all of the standard ZOHO CRM roles, visibility, user controls, views, search, assignment, reporting, upload, download, Google / other integration etc., etc. to be defaulted. Integration into other Zoho modules (mail, Campaign, Service) and Call-type time-capture and billable reporting.

    My biggest concern is re: the Riak-Analysis-Business-Rules step - this is def. something that will require coding and feed from serveral of the supporting tables etc. 

    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方