Notes associated with tasks in a case do not appear on Mobile App
Here is the workflow/hierarchy:
A case is created and it has a task on it.
A user selects the task by clicking on the subject line in the normal version of zoho crm
By doing so, the user can add a note to the task.
When viewing that case in the mobile version and selecting the related task, the note associated with that task is not visible. If a task is created without association to a case, and a note exists, the notes section does not exist under "related links" either.
The work around is to just update the task vs. select a note for the task. But I wanted to let you know that the mobile version does not display notes with tasks.
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