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• Where can I transalte Next/Prev button in Card mode?

  Hi, I can't find a way to translate Next/Prev button in my form displayed in Card mode. I know it is possible to do that in standard form but how to do that in the card mode? Best regards Pawel

• Half Up Front... Half On Delivery

  I have a service business, in which I ask my customers for half of total payment up front, and then the second half once we've finished the project. Would be great if Zoho Invoice could automatically create two invoices, each for 50% of total. Currently,

• Possible to use REST API without a user to perform the interactive login?

  Hi, I am hoping to use the CRM API to push data into ZOHO CRM from our enterprise application. This may need to happen at any time of day and there could be a long interval between calls to the API. Also, there will not be a user triggering the request

• How do I visibly display the Contact Unique ID on the Contact page?

  We've used Zoho's API to connect it to our website. The website keys off of the Zoho Unique ID for the contact. Because of this, it's important when merging duplicates to know what the unique ID is for the contact. Is there a way to display the Unique

• One editable subform entry to more than one parent record (of the same parent type)

  Is it possible for two records of Form A to share a subform B record? As in the subform B record shows up and is editable in both of the Form A records and when I create a form A record I can associate it with other form A records through deluge. I'm

• How to add royalties in Zoho Books?

  Hello, I am a bit thick at the moment, but how do I add royalties I receive from, for example, Amazon? I do not invoice them obvs; they just pay (sometimes only pennies :-( ) How do I categorize them when trying to categorize the transactions? I really

• Overview on users IMAP settings

  We have about 30 users who all have the channels/email/email configuration/IMAP integration/O365 enabled and emails are synchronized. Here my problem: Passwords for the email accounts are expiring on individual bases and most of the users forget to update

• Create Dashboard with information pulled from multiple modules?

  I am looking to create an overview dashboard for each account we have within the CRM. This will need to include information from Books, Bookings, Analytics (want to see the graphs). I am new to using Zoho but am trying to help streamline our processes

• BUG ALERT: Client Script + Commands -> $Page contextual data is not updated

  When using the new Client Script Commands feature, there is an issue with the Client Script $Page contextual data not accurately being updated each time a Command is run. Assuming a Client Script Command called "Client Script Command Bug" with the following

• Issue with TrialDays Disappearing When Editing Subscription

  Dear Zoho Support Team, I encountered an issue while editing a subscription in Zoho Billing, and I would appreciate your assistance in resolving it. Issue Description: I created a subscription with a future StartDate and set TrialDays > 0. The activation

• Email > "IMAP - Inactive" notification: Notify Admin when disconnected

  Is there a way for an admin to get automatically notified when a connected email account becomes disconnected? For example: We use gApps for email and have connected it to the CRM. Sometimes, these email connections need to be re-authorised and the connection

• CRM Hack #2: Automate sending of birthday greetings to your customers.

    Hello everyone! What sets you apart as a sales person is your ability to add that personal touch to your business relationship with your customers. Sending a gift on a special day, or leaving a note wishing them on their birthdays, are small, yet significant actions that show your customers that you care. And these are actions done without any expectations :) You must be engaging with a lot of customers and it is highly unlikely that they all are your friends on Facebook or some social channel,

• Restrict Announcement Pop-ups to Administrators in Zoho Desk

  Dear Zoho Desk Support Team, We are writing to request a feature enhancement that would allow organizations to restrict announcement pop-ups to administrators only. Currently, announcement pop-ups are sent to all users within a Zoho Desk organization,

• Contact info for the sales team

  Hi, My employer is currently going through a merger, as part of the process, we need to decide which service we go for, for use as our IT ticketing system. As my team already use Zoho Desk and are familiar with using it, I'd like to carry this over into

• Add StatusIQ Tab to Zoho Desk for Seamless Incident Management

  Hi Zoho Desk Team, I hope you're doing well. We would like to request the addition of a StatusIQ tab within Zoho Desk, allowing support agents to seamlessly view and, with the appropriate permissions, manage incidents in Zoho StatusIQ directly from Desk.

• Linking an email to a Contact when the email is sent in deluge via sendmail

  The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such that

• Live Chat API

  Is your Live Chat available through API. For instance am I able to use your API to grab a Live Chat so I can configure my PBX to call that API and allow the Live Chat to ring to our phone system ?

• Zoho Learn

  Hi Support I can not seem to be able to load media on Zoho Learn it keeps buffering and not responding. Please assist.

• Announcement integration between Zoho People and Zoho Connect

  As we're using these 2 products, there're areas of overlapping especially in the Announcement. When there's a new announcement in Zoho People, can it push to the company wall in Zoho Connect?

• Internal Notification Email contact fields

  Whenever a new customer is added in Books we add the contact to Campaigns. This is easy to do via sync. We need to send an internal email when the contact is added in Campaigns. This is also easy to do with "Internal Notification Email" automation. Question

• zoho account

  we are unable to log tickets to IT due to our zoho account we unable to open

• WhatsApp

  Hola quiero saber cómo puedo integrar WhatsApp y Zoho desk

• Auto CC is Off but still sends email

  Hi, I often forward an email from my work address into the ticket system using my custom support@xxxxx.zohodesk.com email. Even though I have the Auto CC email replies to my support box Off (image attached), It still includes that when I reply. And if

• How to change the pdf title of invoice

   Hi! When we generate an invoice in pdf format, the title of the document still appear in English, for example Invoice-XXX How we can customize the title of the invoice generated?

• Paypal Payaments Pro not available in our live account.

  We have a test environment set up and one of hte payment gateways is paypal payments pro. This option is not avaiable in our live account and the regular paypal gateway says auto-charge not available. Why does paypal payments pro not appear in our live

• Displaying Inactive Customers & Vendors

  Can we please have this choice in general settings, it's a pain showing hundreds of inactive records. A simple search clears the "Active records" filter ! A simple message showing "Inactive records match your search criteria but have been omitted, would

• Ticket rápido e simples

  Boa tarde pessoal! Tudo bem? Me chame de gustavo! Estou em busca de um sistema simples, prático e rápido!,sendo o seguinte caso: Como possuimos um serviço de endereço fiscal, onde os clientes criam endereço fiscal conosco, ao longo do tempo nós recebemos

• "sudo" for Zoho Creator

  There should be a way to allow for the developer/owner account to switch user to any one.  I need to be able to test the roles of all my users of my app and because logging off and back on is way too ridiculous, I've had to code in my own pseudo-sudo app.  It really slows down the app.  There should be a built-in way for me to just be able to assume the identity of any user at any point in time during the use of the app.

• Adding Attachment to Desk Ticket via Deluge

  Hello, My team has a process where some people are entering information into a workbook in Zoho Sheet, and we need to get a copy of workbook into a ticket in Desk. We currently have a 'Submit' button on the Sheet that triggers a webhook to Flow, and from

• Enhancing self-service capabilities with AI-based Zia Answer Bot

  Hello All, Zia Answer Bot is available with better accuracy to enhance the self-service capabilities of the platform and to empower the users to resolve queries independently. By leveraging knowledge base (KB) resources, the Answer Bot provides accurate

• Custom module in Portals won't edit

  I have a custom module but Portals access users can't edit it. They can create and delete though. In the Portals settings I have Create, Edit and Delete set turned on. Anyone know what this could be?

• Multiple email accounts in MacOS mail app

  Hey, I am facing a problem while using Zoho mail app on macos. The clear description of the problem: I am managing multiple Zoho accounts and each of them have some custom email addresses. address1@domain1.com is my main account, address2@domain2.com

• Convert Leads to Deals in Portals?

  Is there a way to convert leads to deals, like the main program does? It doesn't seem to do it in portals. It seems a bit pointless having it.

• Need Marketing specialist for Zoho client

  HI, I am looking for someone to help a client with their social media marketing. I have set up Zoho for them, but they want to start various social media campaigns and are looking for a referral. This is for a marketing person who is familiar with Zoho

• Error: Invalid login: 535 Authentication Failed 0|server | at file:///var/www/html/AHFits/Controllers/mailer.js:70:35 0|server | at process.processTicksAndRejections (node:internal/process/task_queues

  I tried every thing anable 2 factor auth, generate app specific password, add MX,SPK,DKIM everything i can do but still I am unable to user email through nodemailer. I work on development but when it Runs on production(VPS) I got 535 Authentication Failed

• Not Receiving Incoming Mails

  Today I had successfully verified and configured the Zoho Business Mail setup for my domain "weturn.ae" But the Business mail ID i had created not receiving the incoming mails but I can send them. So Please help me with the issue

• Private Tickets

  Sometimes we want to be able to create a ticket for a customer that they cannot see either in email or in their help center. Sometimes we see an issue on their account or something odd, or our analytics show something proactively needs to be addressed

• Determine which Notebook a Card is in?

  How can I find out which Notebook a Card is in? I.e. I search on "septic" and find that there is a Card named "Septic Status" but I need to know which Notebook it is in because I want to move it to a particular one.

• spark sync problem with iphone

  Hello, I am using the spark application on iphone 15 pro max and 16 pro max. After several days of installing the account on spark i dont get notifications on new emails, i have to open the app in order to receive the new emails. After sending email to

• Problems with receiving mail

  Здравствуйте! На сайте exmo.com пришлите мне письма, но на мою почту .... @ zohh.com они не приходят. Что может быть неправильным?

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