PLEASE Add Cliq as an option to Zoho Desk Notification Rules
We use Cliq for our internal communication and the integration between Zoho Desk and Cliq is SERIOUSLY lacking! We have tried the deskbot and is not useful. We don't want Email or SMS notifications when we are communicating in Cliq all day, so please add Cliq as an option on the Notification Rules for Agents and Departments.
We need to be able to turn on specific notifications like when mentioned in a comment or a new ticket is shared with a department. These options exist only for Email or SMS... please add them for Cliq!
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