Search for Ticket Number then populate fields

Search for Ticket Number then populate fields

Hi Zoho Team,


I would like to verify if this code is possible or what could have gone wrong.

What I'm trying to achieve here is to create a report that the user only inputs a ticket number then if record from desk was found, records will then be populated to the given fields.

Here's the attachments - code from WorkFlow.



-------------------------------------
Apart from the above mentioned, 
list DisplayDeskTickets()
{
tickets = invokeurl
[
type :GET
headers:{"orgID":680708905}
connection:"deskconnect"
];
info tickets;
outputList = list();
for each  Ticket in tickets.get("data")
{
if(true)
{
outputList.add(Ticket.get("subject"));
outputList.add(Ticket.get("email"));
outputList.add(Ticket.get("contact"));
}
}
return outputList;
}

the code here is for testing  -fetching a record for a specific ticket ID Number

Looking forward from your responses.

Thanks,

Israel

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