Sections in Widgets to display different categories of information

Widgets are user interfaces that can be built as a part of SalesIQ's platform to display actionable data from multiple integrations.

What are Sections in Widgets?

A section is a structure in a widget that can have a title, data & actions.
Actions are buttons in the section that when clicked invoke the action handler with the object along with other parameters.
Each widget can have up to 5 sections. The different types of sections are:

Metric
Fieldset
Listing
Info
Empty Section
Profile

Let us consider a real time example before we jump into the details. Say, we have to display information about a customer who has made multiple purchases from a furniture store.

Empty Section

This section can be used if there is no data that has to be displayed in the section.

Info

This section can be used to display lengthy information like descriptions of items that have been purchased from the store - say, the name of the time, the price, shipment status, etc.

Listing

This section can be used to display a list of records like the list of items that have been purchased by the same customer in the past.

Fieldset

This section can be used to display short information/values like name, email, payment dates, intervals, etc.

Metric

The Metric Section can be used to display statistics. It has a title and a data space with a maximum of 3 entities.
Navigation can be set for all the elements in the section, by specifying navigate: true in the section level or add the attribute in the element in the section.
The reference_id can be set for all navigable elements, which will be passed to the action handler to know which element was accessed to navigate.

Profile

As the name denotes, it is an exclusive layout to display the profile of a company or a person who has made the purchase.

To learn more about Widgets, check out our Help Documentation.

Regards,

Michelle

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Michelle Concetta Fernando

Sticky Posts
Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,
OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.
Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achieving
Deprecation of Google Drive and Sheets connections in Scripts (Deluge)
Hello Everyone, We have an important update for those using the Script (Deluge) platform to build chatbots, widgets, and forms. Google has alerted us about sensitive scopes within the Google Drive and Google Sheets default connections in Deluge. As a
Plug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through