Utilisation de Zoho en conformité avec l’article 286 du Code général des impôts (CGI)

Utilisation de Zoho en conformité avec l’article 286 du Code général des impôts (CGI)

Cher(e) client(e),

Conformément à l’article 286 du Code général des impôts (CGI) impose aux entreprises assujetties à la TVA d’utiliser des systèmes de caisse ou de gestion commerciale certifiés lorsqu’elles enregistrent des ventes à des particuliers. Le logiciel doit garantir l'inaltérabilité, la sécurisation, la conservation et l'archivage des données.

En vertu de l’article 43 de la loi n° 2025-127 du 14 février 2025 de finances pour 2025, publiée en février 2025 :

  • Les logiciels auto-certifiés ne seront plus acceptés après le 31 août 2025.

  • Du 1er septembre 2025 au 28 février 2026, les logiciels utilisés par les entreprises devront être :

    • soit certifiés par un organisme agréé (ex. : Infocert, LNE),

    • soit en cours de certification, avec un engagement ferme vers la conformité.

Ce que cela signifie pour vous :

À ce jour, les applications Zoho (y compris Zoho Invoice, Zoho Billing, Zoho Books, Zoho Inventory, Zoho Checkout, Zoho Commerce, ainsi que les offres groupées comme Zoho Finance Plus et Zoho One) ne sont pas commercialisées comme des systèmes de caisse et n’ont pas fait l’objet d’une auto-certification. Toutefois, si vous les utilisez pour enregistrer des ventes avec TVA, cette loi pourrait avoir un impact sur votre activité.

Zoho est actuellement en discussions avec un organisme agréé pour la certification. Comme ces discussions sont en court, nous recommandons fortement aux entreprises d’évaluer leurs options en tenant compte des échéances à venir. Nous vous tiendrons informé(e) de l’avancée des échanges avec nos partenaires.

Vos prochaines étapes :

  • Vérifiez si votre entreprise entre dans le champ d’application des nouvelles obligations (Par exemple : ventes B2C).

  • Passez en revue la façon dont vous utilisez actuellement Zoho pour votre facturation.

  • Si vous avez besoin d’une solution certifiée avant le 1er septembre 2025, envisagez de migrer vers une autre plateforme avant cette date.

Nous sommes là pour vous aider. Si vous avez des questions ou besoin d’assistance, contactez-nous à support@eu.zohobilling.com.


L'équipe Zoho France

--- 

🇬🇧

Use of Zoho in compliance with Article 286 du code général des impôts (CGI)

 

Dear Customer,

 

The 3 ° bis du I de l’article 286 du code général des impôts (CGI), requires VAT-registered businesses to use certified POS or cash register systems or business systems when recording sales to individuals. The software must ensure data inalterability, security, conservation, and archiving.


Under the L’article 43 de la loi n° 2025-127 du 14 février 2025 de finances pour 2025, published in Feb 2025:

  • Self-certified software will no longer be accepted after August 31, 2025

  • From September 1, 2025 to February 28, 2026, software used by businesses must be either, certified by an authorized body (e.g., Infocert, LNE) or in the process of certification and has shown firm commitment towards compliance.

 

What This Means for You
Zoho’s applications (including Zoho Invoice, Zoho Billing, Zoho Books, Zoho Inventory, Zoho Checkout, Zoho Commerce and bundles like Zoho Finance Plus and Zoho One) were not marketed as POS systems or cash registers and have not been self-certified. However, if you’ve been using them to record B2C sales, this law may impact your business.

Zoho is currently in discussions with one of the certified body. As the discussions have only just begun, we highly recommend businesses to evaluate their options with the upcoming deadlines. We will continue to keep you informed as the discussions progress with the certified partners.

 

Next Steps for You

  • Determine if your business falls under the scope of the new compliance requirements i.e B2C Sales

  • Review how you’re currently using Zoho for B2C billing.

  • If you need a certified solution before September 1, 2025, consider transitioning to another platform before the deadline

 

We’re here to help. If you have any questions or need support, reach out to us at support@eu.zohobilling.com.

 

 

Thank you for choosing Zoho.

– The Zoho Team


      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • Les Zoholics sont de retour !

            Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
          • Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

            Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous
          • Août : Un résumé de ce qui s'est passé le mois dernier sur Community

            Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour
          • Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

            Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
          • Community Digest - Résumé de mai 2021

            Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ






                                ご検討中の方

                                  • Recent Topics

                                  • Very long loading times | bad performance [ZOHO DC: EU]

                                    Hello there, we have recently noticed that the loading times have become extremely long when retrieving tickets and ticket details. For example, I open any ticket and get the following view. The subject and standard information (ticket owner, status etc.)
                                  • Zia Profile Summary now supports six languages and responds faster

                                    After numerous customer requests, we’ve expanded Zia Profile Summary to do more than just summarize resumes quickly. It can now summarize them in six different languages and deliver results even faster. What’s New 1. Extended language support Zia can
                                  • Introducing Zoho Show Android 3.0

                                    Good ideas need the right space to grow. They deserve tools that move as fast as your thoughts and make creating feel effortless. And that is why we are bringing you Zoho Show Android 3.0! From a brand-new look and smoother navigation to improved collaboration
                                  • Properly Capture Dropdowns & Hover Elements When Recording a Window/Tab

                                    Hi Zoho WorkDrive Team, Hope you are doing great. We encountered a limitation when recording a selected window or browser tab: Certain UI elements, such as dropdown lists, hover menus, and overlays, are not captured unless we record the entire screen.
                                  • Peppol integration zoho invoicefu

                                    Hi, Belgium will require Peppol invoicing as of 2026. I found that this is being prepared for Zoho books, to be released in Sep 2025. Will Zoho Invoice get this functionality too? I like the Invoice app for my part-time side business as bike mechanic
                                  • Allow Recording Only a Selected Portion of the Screen

                                    Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request a more flexible recording option in Zoho WorkDrive. At the moment, we can record either the entire screen or a specific window/tab — but not a custom selected portion of the screen
                                  • Restricting Calendar View to Working Hours

                                    Hi: I'm trying to implement a calendar which displays all of my customer appointments.  Currently, the calendar shows all 24 hours of the day.  Is there a way to restrict the hours to simply the times my business is open? Thanks!
                                  • Add Camera Background Blur During Recording

                                    Hi Zoho WorkDrive Team, Hope everything is well. We would like to request an enhancement to the video recording feature in Zoho WorkDrive. Currently, the camera preview displayed during a recording does not support background blur. This is an essential
                                  • Amazon FBA integration - Handle invoice reconciliation under different GSTINs,

                                    Dear Zoho Community, Thank you for the clarification regarding the Amazon FBA integration, default warehouse, and GSTIN mapping in Zoho Inventory. I understand that Zoho currently supports only one warehouse for Amazon FBA, and that all FBA orders are
                                  • Whatsapp Integration questions

                                    Hi Questions: 1. Whatsapp messages are not reaching our CRM, is there a delay? 2. Is there any way to create a whatsapp catalog on a number that is integrated with ZOHO? 3. How do I configure my profile picture on a number that is integrated with ZO
                                  • Allow Font Size 11 in Editors...

                                    That is basic functionality...
                                  • link mail.zoho.com/UnblockMe to unblock

                                    Could you please unblock my account heloisa.bomfim@expansaodenegocios.com
                                  • Unblocked me

                                    Please can you help unblocked my account thanks materiauxjcbrunet2000@zohomail.com
                                  • Integrating External Portal Tickets Into Zoho Desk

                                    A B2B travel company has a customer portal where clients can raise and submit tickets related to their bookings. These tickets need to be handled and managed in the backend through Zoho Desk. Ticket updates and replies from Zoho Desk should also be visible
                                  • Make Camera Overlay & Recording Controls Visible in All Screen-Sharing Options

                                    Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an improvement to the screen-recording experience in Zoho WorkDrive. Current Limitation: At the moment the recording controls are visible only inside the Zoho WorkDrive tab. When
                                  • Send WhatsApp voice messages from Bigin

                                    Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions
                                  • CUSTOM FUNCTION GIVE ERROR #EVAL!

                                    CUSTEM FUNCTION CREATE KYA ZOHOSHEET ME US FUNCTION KO USE KIYA LEKIN DATA TO SAHI HAI LAKIN DATA SHEET ME NAHI LAG LAHA HAI KRUPYA SOLVE KARE MY CODE IS float ADDTWO_TWO(float NO1, float NO2) { ADD = NO1 + NO2; return ADD; }
                                  • Samsung Keyboard Issues with Notebook

                                    Dear Users, We're sorry to inform you that some of our users are experiencing certain issues like scrolling, delay/lag, cursor placement especially within the text notes. This occurs mainly due to Samsung Keyboard compatibility with Android 13 and some
                                  • Zoho Books | Product updates | October 2025

                                    Hello users, We’ve rolled out new features and enhancements in Zoho Books. From iOS 26 updates to viewing reports as charts, explore the updates designed to enhance your bookkeeping experience. Zoho Books Updates for Apple Devices At WWDC 2025, Apple
                                  • Zoho Developer Community Hackathon 2025 is LIVE!

                                    Hey developers! It’s that time of the year again — the Zoho Developer Community Hackathon 2025 is officially open for registrations! If you’ve been waiting for a chance to stretch your skills, try something new, or finally bring that idea to life, this
                                  • Zoho Books | Product updates | September 2025

                                    Hello users, We’ve rolled out new features and enhancements in Zoho Books. From PayNow payment method to applying journal credits to invoices and bills in other locations, explore the updates designed to enhance your bookkeeping experience. Integrate
                                  • Zoho Workdrive for Office, "vsto runtime not found"

                                    Hi all, I have been trying to get ZohoWorkdrive_MS-addin_1.4.exe installed, but I keep getting the error "VSTO Runtime Not Found!" - even though I have installed it ... Anyone else hear had problems with the MS addin?  FYI, I am using O365 on A Dell laptop running Win 10 Home - fully patched and up-to-date.  I have tried compatibility modes and running explicitly as Administrator - the usual steps. Any advice would be appreciated.
                                  • Add "Fetch Composite Item" Action for Inventory

                                    I want to make a Flow that uses information returned in the GET call for Composite Items, and it's not currently available in Zoho Flow. Please consider adding this functionality.
                                  • Can no longer export as pdf

                                    In NOTEBOOK I am no longer able to export notes to pdfs as I used to be able to. When I hit that command it asks where I want to send it, but no matter what I chose there is no pdf attachment that shows up in order to send. Nothing happens.
                                  • Emails are going to notification folder and not in inbox

                                    emails are going to notification folder and not into inbox
                                  • How can I prevent the Zoho Vault extension from automatically logging me out?

                                    Hi, I want the Zoho Vault Chrome extension to never log out. How can I do this? It only allows me to log out for 1 week, and the same applies to the Android app.
                                  • Zoho CRM App - Links

                                    Hi  Is there are plan for making Custom Links available in the Zoho CRM Android App? I can't see them being added? Thanks Gene
                                  • Templates

                                    Trying to sort out / get rid of unwanted invoice templates, the error msgs are not at all helpful. Surely it's easy to amend the error msg by including a list of the names of the customers / vendors that use it, denying deletion or making it inactive
                                  • Contacts limit in basic vs standard - what counts? Are customers contacts?

                                    I’ve been using books for a number years for my small business. I only ever work with 20 clients at any given time. I do purchase services from a number of vendors to run my business, so there are some comtacts there too. I used to use the basic package,
                                  • Finding missing records

                                    I have a challenge and I am not really sure where to start with it. I can't find any similar threads on here, can anyone help: I have two forms, FormA and FormB. Both forms have records that contain a field called Job_Number. What I am trying to achieve
                                  • Prevent Unapproved Quotes from Exporting to Zoho CRM Finance Module

                                    Is it possible to prevent unapproved quotes in Zoho Books from being exported from Zoho Finance module inside Zoho CRM?
                                  • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

                                    Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 
                                  • Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration

                                    Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
                                  • Process between CRM and Campaigns to ensure double opt-in contacts?

                                    I would like to ask for a few clarifications to ensure we fully comply with best practices and legal requirements: According to the documentation (Zoho Campaigns CRM sync – Default option), the best and recommended way to sync contacts is by using the
                                  • What's New in Zoho Inventory | August – October 2025

                                    Hello customers, The last quarter has been incredibly productive! We've released a powerful slate of new features and enhancements in Zoho Inventory designed to give you better control, greater efficiency, and expanded functionality across your inventory
                                  • Search not working!

                                    I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
                                  • Let's Talk Recruit: Meet Zia, your all-in-one AI assistant (Part-2)

                                    Welcome back to Let’s Talk Recruit series. In Part 1, we introduced Zia and how AI is reshaping the way recruiters work. This time, we’re taking a closer look at how far Zia has come and how each update continues to simplify your everyday tasks. When
                                  • Zoho Developer - Feature Request Platform

                                    Zoho Developer is one of the most underatted platform in zoho ecosystem, however, it may just be what zoho needs to welcome more people to use Zoho Services. The more developers you have creating zoho creator applications and zoho extensions the more
                                  • Last/Previous month in relative date filter

                                    In the relative date filter, what is the difference between "Last 2 months" and "Previous 2 months"? So, if we are on 25-July, then is my understanding correct of the following: Last 2 months :=:      25-May~24 July Previous 2 months :=:     01-May~30-June Thanks.
                                  • Tags get removed from notes on mobile

                                    I don't know why this keeps happening even after all these app updates but if you log out and log back into the app or you reinstall it, all the tags you assigned to your notes get taken off, but if you go on the desktop version the tags are still there.
                                  • Next Page