Webinar Recording Link Not Working in Post-Automated Email to Attendees

Webinar Recording Link Not Working in Post-Automated Email to Attendees

Hi, we've had this issue before in that when we've sent out an automated email to our absentees and attendees, the recording link doesn't work. At the time I was told it was because I've set the email to be sent 2mins after the webinar, and that wasn't enough time for the system to properly generate the webinar link. I was advised to give the system one hour, and so, I've edited the settings for the automated emails to be sent 2hrs after each webinar.

The recording link still doesn't work even after the email is sent 2hrs after the webinar recording. Can you look into this and tell us why this isn't working? Can you also please provide us a solution so this doesn't happen again for the 3rd time? When the recording link in the email is clicked, it goes to an error screen that I've attached for reference. Thanks.
    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      • Topic Participants

      • info

      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ




                              ご検討中の方