What's New in Zoho Backstage - November 2024

What's New in Zoho Backstage - November 2024

Hello everybody, 

Discover the latest features and enhancements we've rolled out this month to help you deliver better event experiences and manage your operations more efficiently.

WhatsApp Integrati​on (New feature)

Transform your attendee communication with the power of WhatsApp! With over 2 billion users worldwide, WhatsApp is a preferred platform for instant messaging, delivering unparalleled global reach and engagement. Studies show that messages sent via WhatsApp are read and acted upon faster than emails, making it the perfect choice for time-sensitive updates and event notifications.



Why WhatsApp?
  • Global Reach: Connect seamlessly with attendees worldwide on a platform they already trust and use daily.
  • Instant Communication: Ensure your messages are delivered and read in real time, ideal for urgent updates.
  • Higher Engagement: Boost open rates and attendee actions with notifications that stand out in WhatsApp’s familiar and user-friendly interface.
  • Personalized Messaging: Leverage message templates to craft tailored and meaningful communication.
How It Works with Zoho Backstage

Our new WhatsApp integration is designed to streamline event communication and keep attendees informed at every stage. This feature enables you to:
  • Send registration details, event updates, reminders, and announcements directly to attendees' WhatsApp accounts.
  • Automate communication using triggers for actions such as ticket purchases, reassignments, or cancellations, ensuring messages are sent exactly when needed.
  • Customize message templates to fit your event’s tone and requirements. Templates must go through a simple approval process for compliance and quality assurance.

Notes
A Facebook Business Manager account and a WhatsApp Business Platform are mandatory to use this feature.
Integrate WhatsApp into your Zoho Backstage portal today to elevate your event communication and deliver memorable experiences. Click here to learn how. 


New Gallery Settings

We’ve revamped Event Gallery settings to give event organizers complete control over their event galleries. All settings are now grouped under Event Gallery Preferences, making it easier to manage key functionalities, including the newly added NSFW Content Blocker.

Key Updates in Event Gallery Preferences:
  • Photo Downloads Control: Disable the Photo Downloads option to prevent images from being downloaded directly or via right-click from the event website.
  • Centralized Management: Access all preferences from Manage > Event Library > Event Gallery > Preferences.
  • Consistent Settings: The same preferences will also appear in the Design tab for seamless access.

NSFW Content Blocker (Early Access)

Powered by Zoho’s AI engine, Zia, this feature automatically blocks explicit images when participants try to upload them. While currently in early access, the NSFW Content Blocker will be fully released in the next update.


Exhibitor Enhancements

We've made several updates to improve exhibitor management and booth customization:
  • Tailored Booth Display: Choose to display exhibitor logos or names for booked booths. 


  • Add Multiple Booths: Quickly create multiple booths within the floor planner editor to improve efficiency. 
  • Efficient Booth Management: Find booths quickly with the new search function in the booths tab.
  • Floor Planner Element Customization: Adjust Fill Color, Stroke Color, Shadow Color, Shadow Offsets, and Stroke Width for a more personalized look.
  • New Keyboard Shortcuts: Use shift + arrow keys for swift element adjustments.
  • Booth Identification: Booked booths now display the booth name and exhibitor name prominently.

Other Enhancements 

Ticket Class Registration Links

Generate unique URLs for specific ticket classes, enabling direct registration without navigating through the main page.

Schedule Email Notifications for Purchasers

You can now schedule email notifications for your purchasers! Send timely updates about order status and more at a time that works best for you.

Sign-in OTP Email Delivery Report

Access a comprehensive report on the delivery status of sign-in OTP emails sent to users. This report offers insights into successful deliveries, failures, and potential issues to help you identify and address email delivery concerns.



For early access to new features or any product-related questions, contact us at support@zohobackstage.com.

Thank you for choosing Zoho Backstage!

    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ






                              ご検討中の方

                                • Recent Topics

                                • Greylisted, try again after some time

                                  Can you check my ip, i send to duyna@vietlinkjsc.vn but have an error; my ip is 112.213.94.12 Here is log: 2018-01-09 09:40:29 H=mx.zoho.com [204.141.32.121] SMTP error from remote mail server after RCPT TO:<duyna@vietlinkjsc.vn>: 451 4.7.1 Greylisted, try again after some time 2018-01-09 09:40:32 H=mx2.zoho.com [204.141.33.55] SMTP error from remote mail server after RCPT TO:<duyna@vietlinkjsc.vn>: 451 4.7.1 Greylisted, try again after some time 2018-01-09 09:40:32 duyna@vietlinkjsc.vn R=lookuphost
                                • Emails linked to Deal

                                  Hello everyone, I’d like to ask a question to see if someone can help me out. We are requesting availability from suppliers by sending emails directly from the Opportunity. These emails we send are logged within the Opportunity; however, when we receive
                                • How to transfer all my mails from Zoho to Gmail or Office 365

                                  is there any option to move my emails from zoho to gmail or office 365. i would like to export more than 25k emails from zoho to office 365 or gmail. can anyone help me to guide properly. this will help me to access my emails easily i have both account and can easily  do it with office 365 or gmail. i want two options. direct from zoho to office 365  or exported eml files from zoho to gmail. please suggest me both if possible 
                                • Inquiry Regarding Image Display Issue in Campaign Duplication

                                  We are currently using Zoho Campaigns for email distribution to our clients. I would like to inquire about an issue we encountered. When duplicating a previously created and sent campaign from the "All Campaigns" section, the images used in the header
                                • New integrations for Bigin: Zoho Sign, SalesIQ, and Marketing Automation

                                  Greetings, We're excited to share new integrations that make Bigin more powerful and useful for your business! Zoho Sign for Bigin Zoho Sign now integrates seamlessly with Bigin, enabling you to sign, send, and manage contracts or agreements without leaving
                                • Add multiple users to a task

                                  When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman
                                • What is Attendee Status 0 and 1?

                                  Hi there, I recently stumbled upon the API to get the attendee list and in the return value, there is a parameter called "status", and 0 supposed to mean not_attending, and 1 means attending. I cannot find this representation anywhere in the attendee
                                • ZOHO BackStage

                                  How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?
                                • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

                                  Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
                                • Zoho Meeting iOS app update - Join breakout rooms, access polls, paste links and join sessions, in session host controls

                                  Hello, everyone! In the latest iOS version(v1.7) of the Zoho Meeting app, we have brought in support for the following features: Polls in meeting session Join Breakout rooms Paste link in join meeting screen Foreign time zone in the meeting details screen.
                                • Calculate hours between 2 date/time fields

                                  Hi, Does anyone know if it is possible to get the number of hours between 2 date/time fields in a zoho crm custom function? Thanks, Michael
                                • External ID validation.

                                  I added an external ID field as below in one of my custom modules: When creating records via the API using some value (eg: 762115b2-097e-43b2-bdba-f3924a5371a6) for this field, it works without any problem. I can create and even see the records on the
                                • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

                                  Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
                                • Remove Address from credit card payment

                                  I would like to remove the need to add address when paying by credit card. I only want the customer to have to add their credit card details.
                                • Create a button that executes a customized function

                                  Hello, I have created a summary view in which I combine the data from my items table and suppliers table. I would like to know if there is the possibility of adding a button somewhere in the view to be able to execute a function when clicked on it. I
                                • Custom field doesn't fill when converting sales order to invoice

                                  Hi, When I convert a Sales Order to an Invoice one of the custom fields on a product line names "Subsidie" does not seem to fill in automatically. I manually have to select the product again by clicking on the product name in the order line en re-select
                                • Can I use ZOHO calendar to schedule a Youtube video that is already in my youtube account, but listed as private or unlisted?

                                  I am creating Youtube videos and shorts and then uploading them to our Channel so others can view and approve. Once approved I would like to just schedule them over the next few days within Zoho. So far it looks like I have to re-upload the video to Zoho
                                • How to Display a Logo Image on a Public Form?

                                  I would like to display a logo image in the header of a form. To achieve this, I added an Add Notes field to the form. The code below works perfectly for Zoho users accessing the form. However, when the form is made public, the image does not load properly:
                                • Advice for my first project in Zoho

                                  Hello, how can I design and implement a customized ERP and CRM system using Zoho to automate and manage core business functions, including customer relationship management, property inventory, sales tracking, and financial processes. This is one of my
                                • Associate Email API Internal Error

                                  I am trying to associate an already existing email within a function using the Related Emails API. To provide more context, I also have admin permissions and have ensured that the fields are correct and that I have admin permissions when associating the
                                • Profit on Sales order

                                  Hi, would it be possible to implement a column at the Sales order overview of Purchase amount? So a field with the amount of all purchase related to this Sales order? This is very usefull so you will see the profit you made on this deal. I tried to get
                                • Subform Data in v2 REST API

                                  What is the mechanism for adding subform data in the Creator v2 REST APIs?  There is nothing documented in the Data APIs documentation (https://www.zoho.com/creator/help/api/v2/).   I was able to determine how to GET the subform data by adding it to the
                                • Is the filename of an attachment restricted to only certain languages?

                                  Hi, I tried to create a file card in a notebook, but I encountered an issue: when the filename of an attachment is in languages other than the main ones (such as English, Japanese, or Simplified Chinese......), syncing stops or the filenames become garbled
                                • How to create comparison time periods like these examples

                                  In a Pivot Report I would like to be able to select any date range and show a set of metrics for that date range e.g. revenue, orders, units sold. I would then like to be able to compare to the previous period based on the amount of days on the selected
                                • Overwrite Option for custom modules

                                  Hi Team, I noticed that the overwrite option is unavailable in Zoho Books when importing data for custom modules. This limitation makes it challenging to bulk update old data, as the only option is the 'bulk update' feature, which is restricted to 25
                                • Zoho Creator - Zoho Analytics

                                  I am facing an issue in Zoho Analytics where I am still seeing deleted data from the Zoho Creator form I created. Could you please look into this and let me know what needs to be done?
                                • Unable to send emails

                                  I have this email parth@mrcolumbus.in, but I couldnt send outgoing email. Can you please help?
                                • Notifications push : Encourager le réengagement et renforcer la fidélité des utilisateurs efficacement

                                  Vous avez déjà souhaité engager et communiquer de manière proactive avec les utilisateurs, y compris lorsqu'ils utilisent votre application de manière peu active ? Zoho Apptics vous offre déjà des fonctionnalités qui vous permettent d'évaluer la performance,
                                • Easy way to delete attachments

                                  I've reached my data limit and would like to run a view/report, and mass delete attachments. Is there an easy, fast way to do this? Moderation Update: Post Summary: There are two features the post discusses a) Easy way to remove Email attachments Will
                                • How to add new deal to existing contact

                                  Hi, I want to add new deal to existing contact.
                                • Domain verification is in progress... (How long do I need to wait?)

                                  Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend Data
                                • email address autocomplete

                                  Is there a way to eliminate certain addresses from showing up in auto complete when entering an address? Many old and unused addresses currently show up, many of which I would like to get rid of. Thanks
                                • Linking an email to a Contact when the email is sent in deluge via sendmail

                                  The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such that
                                • How to restore deleted Field

                                  I edited a field in zoho form and by accident I deleted a field (email address). The form is ongoing to be filled by respondent. Then, when I checked to the all entries and report, the email address is gone. I checked in audit log, there is a record that
                                • How to select multiple notes at once in the PC client?

                                  In the PC client, you can select notes using ctr+LMB. But why can't you use shift+LMB? PC version 3.2.0
                                • How I can add customized Invoice

                                  Hi, I wanna use a customized Invoice, how i can add that
                                • Zoho Analytics Pivot Table - How to compare month vs last year same month

                                  Hi, I had created a pivot table with setup as below: Column: - Delivery Date Row: - Customer Group Data as column - Total amount (sum > normal) (show data of the month) - Total amount (sum > % difference from previous value) (compare between this month
                                • Recorded imported goods

                                  I have imported some goods from a foreign vendor called ABC. to Bahrain. My Customs duty and VAT are paid by an agency called XYZ to authorities. I have paid the amounts to XYZ and they have paid to authorities in behalf of us using our TRN Number. Now
                                • Notes created in mobile app not syncing with web notebook

                                  I have created certain notes in a new notebook in mobile app. The new notebook is also created using mobile app and when I logged in through web I am unable to see notebook that I have created using mobile app. there is no trace of notes in which i have created in mobile app on the web even after days of creating in mobile app This is not the case vise-a-versa. the notes and note book created on web are accessible on mobile app on real time.  this is very inconvenient and big demotivating factor
                                • Match Transaction > Filter | Allow wildcards in search

                                  The Filter function is useful for narrowing down to a specific set of transactions. It would be useful to have the ability to use wildcards in search. e.g. customer name "starts with" or " * " as a placeholder. e.g. "National * " instead of "National
                                • Next Page