Zoho CRM still doesn't let you manage timezones (yearly reminder)

Zoho CRM still doesn't let you manage timezones (yearly reminder)

This is something I have asked repeatedly. I'll ask once again.

Suppose that you work in France. Next month you have a trip to Guatemala. You call a contact there, close a meeting, record that meeting in CRM. On the phone, your contact said: "meet me at my office next day 12 at 11 am". This implies Guatemala time. But the user, remember, is in France.

What the user can't do in CRM: new meeting, select day 12 11 am, and set the timezone to Guatemala.

What Zoho and other users have told us to do:
  1. The user could temporarily change their timezone to Guatemala, save the record and change it back.
  2. The user could open a timezone converter on the side, convert Guatemala time to France, and set the meeting to the French equivalent to what the Guatemalan said.
  3. We could develop a whole automation to calculate timezone conversions.
The first two options are ugly, time-consuming workarounds. Particularly if I have users doing this several times a day, in different projects, working with one timezone in the morning and another in the afternoon.

The third option is what we did: develop an unholy nightmare of functions with a ton of complications and side effects. Exhausting and not recommended.

Every calendar software I know of just lets you change the timezone of an event if you want.

Is there any chance that Zoho will address this shortcoming anytime soon?

Thanks.


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