Zoho Desk Help Center Full Customization

Hello, Zoho team!

I discovered Zoho Desk just now when realizing I can somewhat funnel my business FB and Instagram messages (although not as smoothly as WhatsApp) under one interface. Really loving many features and although find some limitations, I understand that this is a fairly new tool.

While I'm populating my KB with articles, I took it upon me to fully rebrand the interface to mimic my distinct black and purple website. I'm using CSS like crazy and almost finished. There are a few glaring things that I'm struggling with customizing and hope I can get some codes here. If needed, the URL is https://support.zorzstudios.com/portal

1. Knowledge Base home page, shadows on the category box hovering. How can I either remove the effect or change the color from white to my brand purple?

2. I seem to have found the CSS elements to change these input fields and Sign In button when inspecting the code in browser but replacing them with my colors seem to still get overwritten by Zoho.

.inputBox { background-color: #222 !important; }

.primary { background: #8c76af !important; }

Also, I'm the only Agent, is it possible to hide the "Are you an agent" login section?

3. Similarly, I can't get rid of a white border around the Discard button. I can do it in the inspect window but if saving CSS, it get overwritten.

4. Regarding that orange outline of the input field pictured above, I could not find the property for it to change the color.

5. A similar orange outline around this search box appears after you start to type. What CSS property can change the color, please?

Also below, is there a way I can replace these three images with mine?

6. Lastly, when my portal loads, there are white placeholder lines and boxes indicating where the content will load. On a black screen they look flashy. Is it possible to change that color to a dark grey? What would be a CSS code for that? If unclear, will offer a screen capture.

I hope it's not too much to ask you here. I love the visuals... photographer... Can't wait to provide my clients with this awesome tool and support channel. Thank you, guys!

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