Zoho Payroll: Product Updates - June 2025

Zoho Payroll: Product Updates - June 2025

This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies.

For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States, we’re excited to introduce the Professional Plan, shaped by some of your most requested features. With multi-state support and multiple pay rates for an employee, you now have more control, more flexibility, and more confidence with every pay run. And we didn’t stop there.

From additional forms in India to smart enhancements in the UAE, every update this month has been thoughtfully built to simplify the way you manage your payroll.

Multi-State Payrolls (US)

If your employees work across multiple states in the US, payroll shouldn't get any complex. Now, with the release of the new professional plan, Zoho Payroll supports work locations of employees in all the U.S. states, all while staying compliant with each state’s local laws and tax requirements.

We calculate and withhold federal, state, and local taxes from employee wages and account for employer contributions such as Social Security, Medicare, and State Unemployment Insurance. These obligations are tracked and reported accurately, so your filings reach the right agencies on time.

We have also incorporated reciprocity agreements into our system. Should the employee reside in one state but work in another, you can configure to apply the reciprocity agreement, when applicable, to ensure that they will be taxed only in the state of residence.

Multi-state payroll is available in the Professional plan of Zoho Payroll. 


Multiple Pay Rates for Employees (US)

Some employees might do more than one job in your organization. Their pay should reflect the different roles they take on. For example, consider an employee who works part-time as a customer support associate and also handles weekend IT maintenance. You pay them $20/hour for support duties and $35/hour for IT tasks. 

With this feature in Zoho Payroll, you can now associate multiple pay rates to an employee. Each rate is based on the specific role they perform. When it's time to run payroll, you can include the hours worked under each role of an employee. Learn how to add multiple pay rates

With multiple pay rates in Zoho Payroll:
  • Both roles and corresponding rates can be added to the employee’s profile.
  • During payroll processing, their pay is calculated based on the hours worked in each role.
This feature is available in the Professional plan of Zoho Payroll.


Introducing Custom Roles (US)

Few users of Zoho Payroll  might require access to all the data in your Zoho Payroll organization. Others might need tighter control and specific access based on job responsibilities. That’s where custom roles come in.

Using custom roles in Zoho Payroll, you can now create roles beyond the default ones. Choose exactly what each role can view, create, edit, or delete—from employee pay details to tax information. You decide who needs access to what, and we make sure it stays that way.

 For example, you can create a role like Senior Financial Reporter with view-only access. That person sees only what’s relevant to their job, nothing more.

Custom roles are available in the Professional plan of Zoho Payroll.


Reporting Tags for Smarter Payroll Insights (US)

When your payroll grows, so does the need to track how money flow across your business. With reporting tags in Zoho Payroll, you can now organize payroll data using custom labels (e.g., work shifts).

You can assign these tags to employees and filter payroll reports based on them. This gives you a clear view of where your payroll costs are going. Learn how to create reporting tags

Reporting tags are available in the Professional plan of Zoho Payroll.

Manage Documents (US)

From employee contracts to company-wide tax filings, payroll involves a lot of paperwork. Now, with the Documents feature in Zoho Payroll, you can securely store and organize both employee-specific and organization-level documents—all in one place.

You can upload employee specific documents, such as ID proofs, offer letters, or salary revision letters. For broader needs, you can add and manage organizational documents like company-level compliance records. Learn how to manage documents 

This feature is available in the Professional plan of Zoho Payroll.


Bonus Payroll (US)

Whether it’s a year-end bonus or a performance-based reward, bonus payroll gives you the flexibility to issue one-time bonuses independently of your regular schedule. There’s no need to specify a pay period, so you can reward employees when the moment calls for it. 



Off-Cycle Payroll (US)

There may be situations where certain payments need to be processed outside the regular payroll schedule. Off-cycle payroll allows you to disburse such payments, whether for corrections or time-sensitive disbursements that require immediate attention based on the pay period you specify.


Both Bonus and Off-Cycle Payrolls are available in the Professional Plan of Zoho Payroll.

Introducing Approvals for Pay Runs (US)

In Zoho Payroll, approvals are built into the way your team works. Based on the roles and permissions you assign, some users will see the option to submit a pay run, while others with the right access can approve it. This helps make sure that pay runs are double-checked and only processed after the right person approves them.

This feature is available in the Professional plan of Zoho Payroll.

Instant Bank Account Verification for Direct Deposits with Plaid (US)

While configuring Direct Deposit — used to transfer funds directly to your employee bank account and make tax payments to relevant tax authorities — you can now almost instantly verify your bank account by securely logging in via Plaid. It’s quick, secure, and designed to help you get started with direct deposits more efficiently.

Download Form 16 with Form 12BA (India)

Form 12BA is a statement that lists perquisites and other fringe benefits provided to an employee in addition to their regular salary. If your organization has early access to upload Part B of Form 16 in Zoho Payroll, you can generate and download Form 16, which includes Form 12BA as page 3 of the document.

Other Enhancements

Origin Country Sync (All GCC Editions): While syncing employee details from Zoho People, you can now sync the origin country of employees as well. 

Alrajhi Bank Advice Format (KSA): You can download bank advice to manually transfer the salaries to your employees’ bank accounts in the Alrajhi Bank format.

 


That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team








      Zoho Campaigns Resources


        • Desk Community Learning Series


        • Digest


        • Functions


        • Meetups


        • Kbase


        • Resources


        • Glossary


        • Desk Marketplace


        • MVP Corner


        • Word of the Day


        • Ask the Experts


          • Sticky Posts

          • Zoho Payroll | Quarterly Product Updates For 2024

            As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
          • Introducing Academy 🎉: your go-to hub for all things payroll

            Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

          Zoho CRM Plus Resources

            Zoho Books Resources


              Zoho Subscriptions Resources

                Zoho Projects Resources


                  Zoho Sprints Resources


                    Zoho Orchestly Resources


                      Zoho Creator Resources


                        Zoho WorkDrive Resources



                          Zoho CRM Resources

                          • CRM Community Learning Series

                            CRM Community Learning Series


                          • Tips

                            Tips

                          • Functions

                            Functions

                          • Meetups

                            Meetups

                          • Kbase

                            Kbase

                          • Resources

                            Resources

                          • Digest

                            Digest

                          • CRM Marketplace

                            CRM Marketplace

                          • MVP Corner

                            MVP Corner




                            Zoho Writer Writer

                            Get Started. Write Away!

                            Writer is a powerful online word processor, designed for collaborative work.

                              Zoho CRM コンテンツ



                                ご検討中の方

                                  • Recent Topics

                                  • Converted Leads Not Showing in Lead Reports

                                    Converted leads are not showing in the Lead reports. How can I make converted leads visible in the report,
                                  • Text widgets in dashboards

                                    Having a text widget in a dashboard would help immensely. It would allow adding links to related documents, relevant CRM views, etc. It would allow adding explanations of the data displayed in the other widgets, about how to interpret them or about filtering.
                                  • Read webpage - MSXML2.ServerXMLHTTP

                                    I have the following VBA script, put together from various sources (mainly zoho forum/help/support, so it once worked, I guess): private Sub GetListOfSheets() Dim url As String Dim xmlhttp As Object Dim parameters As String Dim html As String range("B1").value
                                  • [Webinar] Zoho Writer for content creators and publishing houses

                                    Managing multiple drafts, edits, and client reviews doesn't have to slow you down. Join our upcoming webinar to see how Zoho Writer helps content creators and publishing houses create, edit, and publish seamlessly—all in one place. You'll learn how to:
                                  • Adding Reports to Portals

                                    Is there a way to add Reports to portals so only the user can see report templates relevant to them?
                                  • How to assign one Manual to multiple Spaces?

                                    Hello, I have two spaces, one called tech knowledge and the other one called HR knowledge. I have a manual that is called HR tech. I want to assign this manual to HR knowledge and tech knowledge. How should I do that?
                                  • How can I assign courses to Spaces?

                                    How can I make courses show up here in this space?:
                                  • When will Zoho Learn be able to support SCORM files on the mobile app?

                                    When I click the SCORM content, I just get a message saying it's not possible yet. Yet implies that it will be coming soon. All I'm asking for is a realistic timeline so I know whether or not to invest my time in using it. If it will be soon, then I will
                                  • Announcing new features in Trident for Windows (v.1.35.6.0)

                                    Hello Community! Trident for Windows just got better with an update that makes working with your emails even more efficient. Let’s dive into what’s new! Work with PST files more efficiently. You can now do more than just view mounted PST files. You can
                                  • Looking for best practices to import data from SAP Business One (on-prem) into Zoho Analytics via Zoho DataPrep / Databridge — daily automated schedule

                                    Hi all, I’m using SAP Business One on-prem (SQL Server / or HANA — depending on DB backend) as our ERP. I want to build a pipeline that, every morning at 9:00 AM IST: pulls transactional data (invoices, customers, products, stock, etc.) from SAP B1, loads
                                  • Marketing Tip #9: Track your traffic sources

                                    Not all marketing channels work equally well. Knowing whether your visitors come from Google, Instagram, or email helps you focus on what actually drives sales. Try this today: Check your Zoho Commerce reports or connect Zoho PageSense to see your top
                                  • Google Analytics import data inaccurate (as of October 11, 2025)

                                    We have Zoho Analytics connected to GA4 to import daily event data. This has been running without issue for a couple of years. However, a month ago we started noticing discrepancies. All data until October 10 lines up perfectly - October 11 onward is
                                  • E-Invoicing in Belgium with Zoho Billing

                                    Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format. How E-Invoicing works
                                  • Zoho Voice lance BYOC (Bring Your Own Carrier) : intégrez votre opérateur

                                    Pour accompagner sa croissance, une entreprise a besoin d’une infrastructure téléphonique flexible et évolutive. Les solutions de téléphonie s’adaptent aux exigences du centre de contact, tout en intégrant aisément les opérateurs locaux de votre choix.
                                  • Zoho Recruit Slow and Freezing on all screens

                                    We have had an issue with Zoho Recruit for weeks being extremely slow and at times freezing.  We have 100 mega internet, and I went into each computer and updated the virtual memory so there is more available.  Also restarted all computers daily.  Still having the issues.  Almost unable to work.
                                  • Prevent accidental duplicate entry of Customer Ordersome

                                    Zoho Support has confirmed that Zoho currently does not have any method (using Deluge, flow or any other method) to alert a user when a sales order has been entered twice using the same customer reference number (i.e. a duplicate). Most ERP platforms
                                  • Zoho Books | Product updates | November 2025

                                    Hello users, We’ve rolled out new features and enhancements in Zoho Books. From translating email notification templates to the new transaction locking restrictions, explore the updates designed to enhance your bookkeeping experience. Making Tax Digital
                                  • Insert Image into Notebook page

                                    Prior to today, I could add images to my notebook pages. Today when I tried to do this I got an error message that said something like, "There's been a problem on our end. Try again later." So, I've tried all the ways I know how, but I can't insert an
                                  • 【開催報告】名古屋 ユーザー交流会 Vol.2 2025/11/21 Zoho Analytics / Inventory で実現する在庫の"未来予測"

                                    ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 11/21(金)に名古屋 ユーザー交流会 を開催しました。 本投稿では、当日実施したセッションの様子及び投影資料をお届けします。 会場にて参加できなかった皆さまも、ぜひご参照ください。 (Zoho 社員セッションの登壇資料については、11/28(金)開催の東京回の開催報告で共有いたします) 今年2回目の開催となる名古屋 ユーザー交流会では、株式会社エンツナクリエイト 野末さんによる Zoho Analytics / Inventory
                                  • Is there a way to automatically add Secondary Contacts (CCs) when creating a new ticket for specific customers?

                                    Some of our customers want multiple contacts to receive all notifications from our support team. Is there a way to automatically add secondary contacts to a ticket when our support team opens a new ticket and associates it with an account? This would
                                  • Improved RingCentral Integration

                                    We’d like to request an enhancement to the current RingCentral integration with Zoho. RingCentral now automatically generates call transcripts and AI-based call summaries (AI Notes) for each call, which are extremely helpful for support and sales teams.
                                  • Edit Pinned Comments in Zoho Desk

                                    It's great that private comments can now be pinned to the top of the ticket but what would be extremely helpful would be to allow for the pinned comment to be edited vs. having to find the comment in the ticket to edit it.
                                  • Updating Secondary Contact (CCs)

                                    We use Zoho Forms to capture the user request and integrated with Zoho Desk to raise tickets. Active Microsoft login is captured in our Zoho forms and registered as Primary contact in Zoho desk ticket. We also an have an option to raise ticket on behalf
                                  • blank page after login

                                    blank page after logging into my email account Thanks you
                                  • WriterTh

                                    After every space Writer goes to capital letters mode in my Android tablet. The cap mode stays till the second letter is typed in the word then it comes to normal mode.
                                  • Does Thrive work with Zoho Billing (Subscriptions)?

                                    I would like to use Thrive with Zoho Billing Subscriptions but don't see a way to do so. Can someone point me in the right direction? Thank you
                                  • Zoho writer unable to merge documents to PDF with basic fonts in Hebrew or fonts from my computer

                                    I created several forms that will be merged into PDF files through Zoho Writer and I am unable to receive the PDF in the basic fonts of the Hebrew language or in the fonts I have on my computer. The writer exports to PDF an exchange font that looks very
                                  • I have already created some Bots, Commands, and Widgets in Cliq, but I am still not seeing the “Create Extension” option in my account. Could you please help me enable or access this option?

                                  • How to setup DKIM / SPF in Zoho Mail

                                    Hello there! I'm having a hard time understanding how to setup the TXT records for SPF and DKIM with Zoho Mail. I'm following the instructions here: https://www.zoho.com/campaigns/help/setup-spf-dkim.html Specifically, when it comes to the value for the
                                  • Cliq iOS can't see shared screen

                                    Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
                                  • Infinite loop of account verification

                                    Hi I can't do anything on my zoho account.  I always get this message Hi Sheriffo Ceesay As a security measure, you need to link your phone number with this account and verify it to proceed further. When ever I supply the details, it displays that the number is associated with another account. I don't have any other account on zoho so this is really annoying. 
                                  • How we cut CRM updates from ~20 minutes down to 2, our real workflow

                                    Updating the Zoho CRM after every call used to be one of the biggest time sucks for our team. By the time you write your notes, clean them up, fill in the fields, and log everything properly… you’ve easily lost 15–20 minutes per call. We started experimenting
                                  • Arattai App Features Update

                                    1. Offline Messaging & Sync Enable users to compose messages without internet and deliver them automatically via peer-to-peer methods (Bluetooth/WiFi Direct) when nearby users are available. This would be a game-changer for rural India with unreliable
                                  • Zoho Books Sandbox environment

                                    Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                  • How to add Product Add-Ons, Mandatory Forms, and Auto-Save Address in Zoho Commerce

                                    Hi all, I need help setting up several behaviors in Zoho Commerce. I can’t find the correct configuration options, so I want to confirm whether these are supported or if there is a workaround. 1. Product-Specific Add-Ons (Example: GWB Subscription) When
                                  • Zoho Workdrive - Communication / Chat Bar

                                    Hi Team, Please consider adding an option to allow admins to turn on or off the Zoho Communication Bar. Example of what I mean by Communication Bar: It's such a pain sometimes when I'm in WorkDrive and I want to share a link to a file with a colleague
                                  • Proposal for Creating a Unique "Address" Entity in Zoho FSM

                                    The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
                                  • Request for Auto PO - Min–Max based Automated Purchase Feature

                                    Dear Zoho POS Team, I’m writing to request a feature enhancement that would significantly streamline inventory management for businesses using Zoho POS — particularly supermarkets, FMCG retail, and multi-store operations like ours. Feature Requested:
                                  • Zohomail

                                    Im trying to setup email address zoho
                                  • PROBLEMA

                                    Salve, non riesco a inviare email, e mi esce una tabela errore temporaneo. come posso risolvere il problema ?
                                  • Next Page