How to restore accidentally deleted contact list?
Hi! I was working on an email campaign when I accidentally deleted a contact list. How do I restore it? Hoping for your assistance on this matter. Thank you!Unsubscribe Page
Where in Zoho Campaigns can I go to customize the design and copy on the unsubscribe page and follow-up "thank you" page? I am not seeing it under Settings.Is there an API Java SDK for Zoho marketing hub like Zoho CRM
Hi team, Is there an API Java SDK for Zoho marketing hub like Zoho CRM. We are already using CRM api through java sdk. so is there a way something like this or what is the best way we can connect to Zoho marketinghub api Thank youIssue With Zoho Campaigns - Pictures do not load in recipients inbox's when sending out a regular email campaign
The problem we are having is that pictures on our campaigns are not being loaded once sent out to our recipients. I have attached a picture that illustrates this issue experience. So far we have determined that recipients with Gmail accounts do not experienceGetting error in Recurring payments
Not able to renew my campaignsHow to use the Open Trigger in workflows? What is the API endpoint?
When designing a workflow, I want to use the Open Trigger ("ON USING API") It allows to generate an API key, but where is this API key to be used? What's the endpoint? I found this endpoint "Trigger Contacts" in the API docs, https://www.zoho.com/campaigns/help/developers/trigger-contacts.htmlNo Today's Date logic in workflow
I have worked on this for months and there's no way to have a date based automation in a custom workflow. To not overcomplicate things this is basically what I want to do. Send a series of emails based on the current date. Example: 01-01-25 send emailCampaigns editing my HTML code
Hi, I'm trying to create a section of an email that uses an external image but Zoho Campaigns keeps editing my code as soon as I save it. Here's what I'm adding: <img src="http://gen.sendtric.com/countdown/byi3i7wg9h"> And here's what it's doing: <imgAdd tags to contact via API
Trying to migrate from MailChimp to Zoho Campaigns, and we add tags to a lot of our contacts. These tags are mostly unorganised (hence tags, not contact attributes) and internal markers used for segmentation. They are added/removed automatically overUsing Wait Condition in Zoho Campaigns
Hi, I'm trying to achieve the following: Contact enters a Workflow through a Trigger. Gets a series of emails Wait until X days before date in Contact's Date Field A is due (for several emails) I am trying to use the Wait Condition for this: In the aboveZoho Campaigns' signup form not working:
Hi, community! I have an issue regarding a signup form made from Zoho Campaigns. After submitting I am redirected to a page with the text "Problem in optin - An unknown error occurred. Please try after some time." Could you please help me? This is the signup form URL: http://zc.vg/RGg9V Thanks in advance and best! PS. Issue occurs both with signup form URL and with the form embed into my website.How Can I Read Actual Email Sent To Contacts?
I'm using workflow automation to send emails to contacts in a list. I want to see the actual email that was sent, I can't find where the communication activity / thread is for a contact in Campaigns or CRM. It just says they they were sent an email. ButIncluding Unsubscribe Link
How do I include an email unsubscribe link to outgoing email campaigns that will update a contact record for future campaigns?Reached limit in deleting contacts
Hi, when we try to delete contacts from our account we receive this "You've reached the maximum limit to delete contacts. To delete more, email to our support at support@zohocampaigns.com." What can we do? Thank you,Adding contacts to a sent campaign
To Zoho Support - I have created and sent an email/EventBrite campaign. I have to add a few more contacts to the same campaign - how can I do so? Do I have to create/clone the existing campaign? Is there an easier way? Please advise. Thanks!Advice on working with a large list of varied Contacts & how to categorize them
Hi everyone! As an introduction, I would like to say that my post will be long and I am fairly new to email marketing, so bear with me. After the trial, I have to say Zoho Campaigns has by far the easiest Campaign Editor compared to its competition. However,Impossible de validate a RSS Campaigns
Hello I'm trying to create an RSS Campaign. My Feed is recognized by Zoho Campaigns (1st page) but impossible to validate the Basic Info (2sd page). After filling the basic information, the Next button is not active and impossible to go to the next pageAdd already added/imported contacts into a new List
Hi! I am new to Zoho! I have already imported all my Contacts into Zoho and I put them into the Sample List. But now I want to segregate them into separate, new Lists. There doesn't seem to be a way to do this apart from manually select each List participants,Zoho Campaigns Email Templates - Word Wrap Around Images?
I'm considering moving our email marketing from Constant Contact to Zoho Campaigns. The person who manages this has set up a bunch of templates in CC that would need to be re-created in Zoho. As I was experimenting with the template design features in Zoho Campaigns I was unable to find a way to do word-wrap around images - text is either above or below images but doesn't flow around images. Am I missing how to do this or is this a feature limitation in Zoho?Resending Email Blast to Unopened Subscribers
I am wondering how you can filter the unsubscribed and opened emails out of an existing email list so that you can resend the email to the unopened subscribers. I don't see how you can perform filter functions besides to manual removal for list. Any ideas?Campaign not triggering on list entry
I have created an automation that triggers on list entry. However, despite contacts being entered into the list successfully, and the appropriate topics associated, the contacts are not being put into the workflow. They are being enrolled into this listBirthday Email campaign
Hi, I would like to know if it is possible to send an email to my contacts when it's theirs birthdays automaticaly with zoho campaign. ThanksSegmentation in Campaigns
Hi, I have custom fields in my Account and Contact module which I want to use for segmentation in Campaigns. When I try to do this, the custom fields do not show in campaigns for me to set up the correct contact list. I see only the standard fields. WhatI'm not receiving the correct "Please confirm your email address" email from my subscription form
I've already set up and customized the "Please confirm your address" email, but my subscribers are still receiving the original English email that Zoho defaults to. What's going on?How do I add Zoho Campaign for my Website?
Hello, I want to add Zoho Campaigns to my website for my registered users, sending them recent blogs, offers, new added tools news and update. My website is based on PHP framework, but I don't know how to add it or describe the way to my developer toZoho Campaigns - emails not sending to whole mailing list
My mailing list has 211 current members; however my latest email campaign was only sent to 129 people - I have no idea why.....only 8 are hello@ or mail@ addresses which I know won't receive the emails.You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.
please helpDoes anyone know what the standard fields in Zoho Campaigns are?
I am trying to clean up my custom fields as I think I have duplicated some fields because of working in multiple languages. I am looking to clean up my custom field list, but would like to know what the Standard fields in Zoho Campaigns are. Is thereHTML Email Template Edits Not Saving
Good day, I am currently editing my Zoho (New ticket) email template (HTML), but after editing the code I am unable to save the changes made. I find it odd that I am able to create the email template and save it, but as soon as I try to edit the code, it won't save at all. What do you think the issue could be? (The code is roughy 500 lines, but the content of the email template is well under the maximum 32,000 characters.) ThanksZoho Campaigns
I see that each campaign created has a browser view. Does the Zoho Campaigns platform support a browser list for all campaigns sent? I would like our customers to view a list of all Newsletters sent as campaigns. This will allow them to have a historicalWhat is the difference between the 3 options in the List Entry trigger
What is the difference between the 3 options in the List Entry trigger?Zoho Campaign Signup Form to a contact list - Cannot Change Sender Email ?
I know when creating email campaigns, you can choose what email is used as the sender: But for a sign-up form, I don't see any obvious way to choose what email is used to respond to users with confirmation emails when creating a signup form that savesWatermark as a Background / Outter
I would like to be able to add a watermark image to the background of my zoho campaign. If I cannot do it to the entire "inner" background...can I do it to the "outer" background? It would help to dress up our campaigns.Delay in campaign sending
Is anyone else seeing a delay in campaigns reaching contacts? It seems to happen intermittently but hasn’t been an issue until the last few months. For example, I scheduled a campaign to be sent on Thursday, July 25th, at 2:00 PM, but I received 40 out-of-officesTrying to send a non-marketing email and its ignoring all contacts
What should i need to do? trying to send a camping, added contacts and its not allowing me to send them its a non marketing emailHow to show mails sent through Campaign in Zoho CRM records
I have sent a campaign to a small list of 10 subscribers. SInce then I have done a sync. Yet there is no sign of sent emails in the contacts Emails records. What's the secret to getting this information to show up in my Contacts in CRM?Important announcement: Deprecation of Universal Analytics properties from Zoho Campaigns
Universal Analytics (UA) properties will be permanently deprecated in Zoho Campaigns, and users will no longer have access to UA properties through the API and Google UI. Consequently, we have removed our old Google Analytics API endpoints that accessedCan't update invoice email
Hi there, I'm trying to update our invoice email so that all invoices are sent to our ap@ email address. However when I do this and click the Update button, I receive a pop up message stating "Minimum 1 type required". (see screenshot). I'm not sure whatDynamic content in custom HTML email
I am writing some custom HTML for my emails to be sent via workflow in Campaigns. I know that Campaigns has a built dynamic content tool in the email builder. Is it possible, however, to implement dynamic content using custom HTML? If so, can i have access to the documentation for this or any help to achieve this? Thanks.Unsubscription feedback data
In Zoho, I set up an Unsubscribe feedback survey on my email drip campaigns, so that people who unsubscribe can indicate why they unsubscribed from our mailing list (i.e., too many emails, not relevant to me, etc.). Where can I find the data of peopleNext Page
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Updates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.Gmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, weImportant announcement: Deprecation of Universal Analytics properties from Zoho Campaigns
Universal Analytics (UA) properties will be permanently deprecated in Zoho Campaigns, and users will no longer have access to UA properties through the API and Google UI. Consequently, we have removed our old Google Analytics API endpoints that accessedZoho Campaigns syncs guest checkout data for WooCommerce stores
We're happy to announce that Zoho Campaigns now syncs guests' checkout data from your WooCommerce store. What does this mean for you? It means Zoho Campaigns will now reflect all purchases made on your WooCommerce store, including those from guest customers.Changes to social campaigns in Zoho Campaigns
Note: This post is relevant if you're a social campaigns user. Hello everyone, Below are the changes with that we'll be rolling out by May 10, 2023: Removal of Facebook page campaigns Removal of social campaigns Please read on to learn more about these
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Campaigns does not work!
I am running into so many problems trying to use Zoho Campaigns, that I am seriously considering dropping the app from my (shrinking) list of Zoho applications I actually use. Apart from having to fight the software trying to create a design and email,
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Marketer's Space: Proven tips to improve open rates – Part III
Hello Marketers! Welcome back to another post in Marketer's Space! This is the final post in the "open rate series". In the first and second parts, we discussed topics ranging from sender domains to pre-headers—but we're not done yet. A few more importantMarketer's Space: Proven tips to improve open rates – Part I
Hello Marketers! Welcome back to another post in Marketer's Space! In this week's post, we'll discuss the ever-important concept of open rates. This will be a multi-part series, as we have a range of topics to cover. Open rates—which measure the percentageMarketer's Space: Why mobile optimization deserves a place in your email strategy
Hello Marketers, Welcome back to Marketer's Space! Today, we'll talk about the importance of creating mobile-friendly email designs. While mobile phones were once used only to make phone calls, today they're used for almost everything, including texting,Marketer's Space - Holiday season email marketing tips you should know
Hello Marketers! Welcome back to another post in Marketer's Space! 'Tis the season—that time of the year everyone eagerly anticipates. While most look forward to relaxing, marketers will be super-busy from late November to early January. Mistakes canGmail is ramping up its email sender policy as of November 2025
Hello marketers, As you may be aware, Gmail introduced a guideline for bulk senders starting February 2024. If not, here's a quick refresher straight from Google: After this policy was announced first in 2023 and soft-implemented in February 2024, we
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