Multilingual website feature
Would be a great feature to have. I saw that this feature was available for backstage. I think it could be done for zoho sites too.
Support for Digital Goods/Products and password protection
Hi! Some companies sell product licenses or digital products directly, these licenses are unique for each sale that later allow you to download a ZIP file with a passwod-key that can uses the same license code (for example, a market report) or, failing that, is used in the product such as an authentication in the software or a request. It would also be interesting those who sell in subscription mode and can be integrated with Zoho Subscription. Thank you
Quantity Price Breaks
Hello, I know there will be endless requests to improve product configuration and pricing. But the highest priority in the market will be for quantity price breaks. Price for quantity 1 = $10 Price each for quantities between 2 and 25 = $7.50 Price
Zoho Commerce- ability to add datasheets
We have started to use Zoho commerce but we need the ability for our customers to be able to download a datasheet (usually pdf) of any product, and also drawing files (usually STEP). Is it is it possible to have a place for attachments on each product page?
More than one offline payment
I would like to be able to create not only one offline payment. As you say "accept offline payments like Cash on Delivery, bank transfers, wire transfers, and cheques"... But now I have to select one of those. I would like to offer my customers the possibility of paying via bank transfer (no extra charge) but also with cash on delivery (with an extra fee). Is this possible in the short term? Thanks.
Very bad procedure for registering a new member of the portal.
Hi everyone! Considering different platforms for my store. In Zoho, I like a wide range of one-box solutions. I decided to test the platform and immediately ran into a problem. As you know - the more complicated the registration procedure, means the lower the conversion of users. This is an axiom. The process of registering a new member of the portal at Zoho Commerce is a good illustration of this thesis. First, for some reason during registration, the user must enter the code that is sent to the
Increase the number of custom fields allowed
It appears that the number of custom fields maxes out at 4 (I think) per field type. Please increase the number to at least 50 per field type.
Payment Gateways - VOTE UP thread
If you want to keep paying customers from shifting to other platforms such as Shopify or WooCommerce there needs to be faster development of newer technologies and services. If Zoho wants to make money we need to make money too. I'm starting this thread
Thanks Zoho
I have been using ECommerce platforms for many years and I am excited about the release of Zoho Commerce. Well done Zoho! In my experience cart solutions often require modification to follow local practises such as taxes, exchange rates and information displayed. This usually results in the need for custom fields to be designed for products and orders and the ability to write custom code to manipulate them I do hope that these will be added as a matter of urgency. For users setting up a new store,
Zoho Commerce plugins or add-ons
Hi. As a Zoho Commerce user for more than one year, I still see basic features that this platform is not offering: digital products, more than one offline payment method, gift cards,... And of course integrations with 3rd party apps is almost non-existing.
Zoho Commerce- ability to give member level discounts
We are trying to implement Zoho Commerce and initially the functionality looks great. Would it be possible to have a way to give member level discounts? This way if someone is logged in to the site they can see the discounted price that they pay. It would also encourage our clients to buy via our website.
Search Bar Improvement for Zoho Commerce
Hey everyone, I've been using Zoho Commerce for a bit now, and I think the search bar could really use an upgrade. Right now, it doesn't show products in a dropdown as you type, which would make finding items a lot faster. On Shopify, for example, you
Option to Re-order from past orders
Customers would like to place a repeat order with the business entity. Currently there is no option to support this and everytime the customer has to check out following the same process. Can a option be given to reorder from the past orders?
Synchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM
Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
Feature Request: Improve Category Page Sorting for "Out of Stock" Products
Hi there, I'm writing to request a new feature that I believe would significantly improve the user experience in my online store. Currently, on category pages, products are sorted by popularity. However, when a popular product goes "Out of Stock," it
Search for product
Hi guys, in Site Builder -> Add Elements -> Products it would be very useful to have the product search function. See screenshot here: https://prnt.sc/dHnaVqlMyE_N
The 200 Character Limit of the Offline Payment Instruction field is almost always too small, and should be dramatically increased.
One issue in Commerce that I've found to be frustrating that I imagine would be simple to address would be to increase the amount of space allowed for offline payment instructions in the final checkout screen. Currently Commerce only allows 200 Characters,
Adding Products to Cart with Customizable Quantity Slots
Description: I would like to suggest an enhancement for Zoho Commerce that would allow users to add products to the cart using customizable quantity slots. Currently, when a product has a specified packaging quantity, such as 10 pieces, and I want to
Integration with...
Dear Zoho Commerce team, Please could you consider the integration within Zoho Commerce / Inventory and Qapla'? (https://www.qapla.it/en/) This app is better than Aftership in many ways: - Aftership integration require PRO plan and price start from more
Request that the product edit page be reformatted in a split Master/Detail type format for more efficient data entry
Hello, Being that many of the products I sell involve a large number of variants, I've often times found myself cursing while entering a range of new variants because of the fact that you are constantly having to click on the variant's edit button, which
Estimated delivery date
Hi guys, do you think in possible in the future add the possibility to specify an "estimated delivery date"? Based on my experience (see Amazon) customers want to know "if order now delivery will be?" So show in product page "Order now and receive from [date] to [date]" is necessary. If you need some idea how to this there is a plugin that I use for my M2 shop (I can show you link in case) that do exactly this. Can show estimated delivery date base on stock status, backorders items and base on custom
Support different field types for Specifications.
I propose that you support different field types for Specifications. Presently, you only support Drop Down field types for Specifications. Please include for Specifications all the field types that you support for Custom Fields.
HTML description and image in Collections
Categories support HTML descriptions and an image. I would love to have the same in Collections. Is it possible? Thanks.
Extended SSL Certificates
My current store has an extended COMODO SSL certificate. Can this be re-assigned to a Zoho Commerce store?
Verkaufsbeschreibung mit Books / Inventory synchronisieren
Ich bin Zoho Books Froum habe ich den Vorschlag hinterlassen, die Verkaufsbeschreibung als HTML-Editor vorzuhalten, nur dieser vorhanden wäre, ließe sich dauerhaft die Verkaufsbeschreibung synchronisieren. Jedes Mal aktualisieren wir in Books einen Artikel
Frishay.com Stylish Top Quality Kitchen Products
Discover top-quality home electronics at Frishay, your one-stop shop for the latest gadgets and appliances. Elevate your home experience with cutting-edge technology and unbeatable prices. Explore our curated collection designed to meet all your electronic
Build Your Own Online Storefront With Zoho Commerce
Zoho Commerce is a powerful and cost-efficient e-commerce software solution for small or medium businesses that offer a robust platform for all e-commerce functions. It can be used for website creation, online sales and order management, product management,
Modifying the hero images are clunky. Provide better instructions
Hi, it's not very clear how to modify the hero images. Can you provide better documentation?
Filter for Product Exports
Hello Commerce Team, It would be very helpful if as a user you could apply a filter for product exports. In particular, it would be helpful to filter by status (inactive or active), product group, attribute option, category, any custom field, and perhaps
Cart page
Hi guys, in cart page missing cart value or subtotal. Usually any cart page have subtotal. Do you think that can be added?
Inventory allows "document attachment" as a custom field type. Can Commerce do the same?
Being that Inventory allows attachments as a custom field (I think it allows up to two), can this same functionality be supported in Commerce... both to enable a customer to upload documents and pics (e.g. a contract or photos for a custom request) that
Our service is temporarily unavailable
Hy guys, just saw this when I try to navigate my shop. In these cases, if possible, it would be better show logo store and not Zoho logo and let us translate the text. Thanks,
Special price
What do you think to add "On Sale" field for quickly create Special Price Collection? See screenshot for better understand.

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Marketing Tip #13: Win repeat customers with post-purchase emails
The relationship with your customer doesn’t end after the sale; that’s when it begins. A thoughtful post-purchase message shows customers you appreciate them, keeps your brand top of mind, and can even lead to another sale. You can thank them, ask for
Marketing Tip #1: Optimize item titles for SEO
Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly
Marketing Tip #12: Earn trust with payment badges and clear policies
Online shoppers want to know they can trust your store. Displaying trust signals such as SSL-secure payment badges, return and refund policies, and verified reviews shows visitors that your store is reliable. These visual cues can turn hesitation into
Marketing Tip #11: Turn features into benefits that sell
We all love talking about our products, but here’s a secret: customers don’t just buy features, they buy benefits. Instead of just saying "Made from 100% organic cotton," try "Soft, breathable comfort that lasts all day." Benefits tell shoppers how your
Marketing Tip #10: Start a customer loyalty program
Winning a new customer is great, but keeping them coming back is even better. A loyalty program rewards repeat buyers with points, giving them more reasons to shop again. Over time, this builds trust and long-term relationships. Try this today: Set up

Most Discussed Topics
Checkout: Adding Images
Hello everyone, I’m trying to add a small GoGreen logo in the shipping section of the checkout to promote our sustainable shipping. While I can insert text without any issues, it seems that adding images is not supported in this area. Is there currently
Incorrect Email Notifications for Product Reviews
Dear Zoho Commerce Support Team, I am writing to report a technical issue that occurs frequently on our platform. Problem Description: We regularly receive email notifications informing us of new product reviews awaiting approval. However, when we access